Dennis W. Doyle Email and Phone Number
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Dennis W. Doyle personal email
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My goal within any organization is to prove myself as a servant leader, an insightful strategist, a passionate customer advocate, a valued coach, and a trusted advisor. My experiences include everything from working as an entry-level customer service representative to VP of Marketing and Product Development in a Fortune 500 corporation to running my own business; and everything in between. I have navigated difficult customer situations, challenging corporate environments, and complex business negotiations – both as a small business owner and corporate strategist. My approach is simple and proven:• Surround yourself with people that are smarter than you.• Ask questions rather than give orders.• Trust your team.• Embrace failure as a learning experience.• Stay true to your own values and standards.• Find solutions, not problems.• Know your limits and ask for advice when needed.• Don’t BS, take shortcuts, or play games.If you need a yes man; I’m not your man. I value culture more than money, honesty more than ego, and teams over those who chose to go it alone.
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Vp Sales & MarketingSeota Digital Marketing Nov 2022 - PresentFrisco, Tx, Us -
Chief Operating Officer & Marketing DirectorShow Ready Technologies Oct 2019 - Nov 2022As an Operations Executive, I provide broad knowledge and understanding of business functions such as HR, Finance, Marketing, Customer Experience, etc. My focus is on designing and implementing business operations, establishing policies that promote company culture and vision, and overseeing operations of the company and the work of executives.
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Global Program ManagerMsx International Oct 2017 - May 2019Detroit, Michigan, UsCX Strategy/Employee Engagement/Program Management at MSX International• CX Design leader bringing cross industry best practices to the customer experience strategic planning process• Led Human Centered Design team evolving Ford’s Dealer Customer Experience Strategy in 4 months• Led the execution of global employee engagement events in North America, South America, and Europe integrating operations across 140 Countries, 27 languages, and with more than 150 CX coaches world-wide -
Advisory Board Member (Volunteer)Economic Development Alliance Of St. Clair County (Eda) May 2017 - Oct 2018Port Huron, Mi, UsProviding strategic guidance in Marketing, Brand Strategy, Go-to-Market Strategy, Product Development, and Sales for an incubator start-up business. -
OwnerThumbcoast Brewing Company Dec 2013 - Apr 2017Led all operational activities and successfully led the marketing launch strategy for the company. Managed all licensing and regulatory issues; State and Federal level• Achieved $1.4M in sales year one; 88% GPM in brewing operations; $22K net income; 36% EBITDA• Awarded a Silver Medal in 2014 Chicago Tasting Institute Competition and a top 5 result in 2016 World Beer Cup• Managed all digital and social marketing acquiring over 7,000 followers on Facebook (#1 in Port Huron)
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Director, Alliance SalesAlly Financial Inc. Jun 2011 - Mar 2013Detroit, Mi, UsCustomer Engagement/Strategic Planning at Ally Financial, Inc.• Led cross-functional strategic design team in the development of Ally Dealer Rewards dealer experience strategy helping the company emerge out of bankruptcy under a new brand and recapturing status as #1 automotive lender in January 2011• Led Voice-of-Customer initiative identifying key drivers of performance and implementing improvement strategies resulting in 113 point increase in overall J.D. power performance in 2011 year-over-year; Top 10 finish up from last in 2010• Leveraged the human centered design approach to create a new retail dealer experience strategy which resulted in over 900 new dealer relationships in 12 months, acquisition of > 100 new accounts representing more than $10M in revenue growth -
Automotive Innovation ExecutiveAlly Financial Inc. May 2009 - Jun 2011Detroit, Mi, UsCustomer Engagement/Customer Research/Data Analytics at Ally FinancialImplemented methods for capturing voice of customer and voice of dealer information to drive the product and service innovation process. In partnership with the marketing research and bank innovation executive, developed and implemented an innovation process that ensured a steady stream of new product and service concepts were identified, consumer tested, strategically vetted with global functions and presented to business executives. -
Vp Marketing & Product DevelopmentGmac Insurance Jul 2007 - May 2009Winston-Salem, Nc, UsCustomer Engagement/Strategic Planning at GMAC Insurance• Built a dedicated marketing team creating a customer focused culture to execute against aggressive growth plans and stabilize core customer base during a period of YOY contraction; $20M budget, 21 reports• Led development and execution of a direct channel engagement strategy that improved conversion rates from 9% to 19.2% in 6 months; increased underwriting income from $8.7 to $9.2 million; delivered 70.7% ROE• Architected end-to-end B2B engagement strategy reducing customer base erosion from 17.3% to 0.5% -
Various Progressive Management PositionsFord Motor Company Mar 1989 - Jun 2007Dearborn, Michigan, UsCustomer Insight/Engagement Strategy at Ford Motor Company• Led an internal/external design team developing the “Genuine” brand strategy setting the foundation for a 20% increase in retail service customer traffic, 8PP rise in service market share, and $102 million increase in parts and service revenue.• Returned $30 million to Ford of Europe’s bottom-line by creating and deploying Ford’s first common warranty technology platform
Dennis W. Doyle Skills
Dennis W. Doyle Education Details
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Madonna University - Graduate StudiesQuality And Project Management -
Central Michigan UniversityBusiness Administration
Frequently Asked Questions about Dennis W. Doyle
What company does Dennis W. Doyle work for?
Dennis W. Doyle works for Seota Digital Marketing
What is Dennis W. Doyle's role at the current company?
Dennis W. Doyle's current role is Executive - Leader - Strategist - Coach.
What is Dennis W. Doyle's email address?
Dennis W. Doyle's email address is de****@****ech.net
What is Dennis W. Doyle's direct phone number?
Dennis W. Doyle's direct phone number is +124888*****
What schools did Dennis W. Doyle attend?
Dennis W. Doyle attended Madonna University - Graduate Studies, Central Michigan University.
What skills is Dennis W. Doyle known for?
Dennis W. Doyle has skills like Leadership, Customer Experience, Six Sigma, Direct Marketing, Team Building, Product Marketing, Marketing Management, Customer Relations, Strategic Partnerships, Public Speaking, B2b, Call Center.
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