• Under this role, I traveled on deployment to UNHCR offices on short notice on behalf of the Africa Regional Deployment Unit (ARDU). I was deployed for a whole year in Kasulu, Tanzania. I regularly traveled to Nyarugusu Refugee Camp.• I conducted almost 100 resettlement interviews and drafted the UNHCR Resettlement Registration Form (RRFs) for all my cases.• Under this role, I was also involved in making assessments and contributing towards identifying resettlement cases, including case verification.• In the second half of the deployment, I focused on deferrals from RSC Africa. Most of the cases involved drafting new RRFs to include the new add-on spouses.• I also contributed to the updating of ARDU staff resources such as Country of Origin Information (COI), current practices, and approaches in RRF writing. My last assignment on the job was the creation of COI material forEritrea.• In general, the role also involved a lot of self-driven activities as I was the only Kenyan deployee in Tanzania. I had to report both to the UNHCR and ARDU supervisors and management regularly. I also had to write many weekly reports for both UNHCR and RSC Africa throughout the period.

• I traveled across sub-Saharan Africa to conduct resettlement interviews with refugee applicants, collecting biographical information and establishing refugee claims, in a dignified and professional manner.• Specifically, I worked in Douala and Yaounde in Cameroon in August 2022. In this circuit ride, I was directly assisting the United States Citizenship and Immigration Services (USCIS). I conducted the review of physical files, completed the post-Adjudication review, updated decisions (FTJ-R cases), and fingerprints. I also prepared and distributed decision letters. A few months later, I went to Kigali, Rwanda where I did the same tasks as I did in Cameroon.• In early 2023, I traveled to Ruyigi, Burundi. Here, I completed many pre-screening interviews. As a seniorcaseworker, I was also in charge of training new staff from Tanzania. Here, I contributed a lot of knowledge to the new staff, and the work was highly commended by their sub-office supervisor back in Tanzania.• Under this role, I also served as a circuit ride point of contact (POC) and took on a significant leadership role. This involved coordinating and managing logistics in the field and maintaining effective relations with UNHCR, IOM,USCIS, and US embassies. In addition, I was also involved in the coordination of transportation of sensitive files, equipment and supplies, ensuring equipment is well managed and utilized; hiring, supervising and paying of interpreters; completing a trip report and accounting fully for funds advanced; and maintaining thorough knowledge and adherence to Circuit Ride and Field Processing Standard Operating Procedures

• Primarily responsible for assisting eligible refugee applicants prepare the best possible case file for an interview with an Officer of United States Citizenship and Immigration Services (USCIS) for final adjudication.• Under this role, I traveled to many countries in Africa to mainly conduct pre-screening interviews. I went to Uganda, Rwanda, Burundi, Chad, and Dadaab on multiple occasions. I conducted resettlement interviews with refugee applicants and collected biographical information and established refugee claims. I also conducted AOR screening interviews, especially in Dadaab.• As a caseworker, I was able to conduct all manner of cases including P1, P2, P3, Visa 93, and FTJ-R cases. I also handled many vulnerable cases, especially the children protection cases and those women affected by SGBV.• I was also able to write many deferrals to UNHCR, minor questionnaires, and any other ad hoc reports as necessitated by the job.

• In this role, I completed all tasks related to refugee case processing as assigned by unit supervisors, ensuring adherence to RSC Standard Operating Procedures.• My first assignment was in the Case Intake unit where I received, created, and entered new applications to the USRAP.• My second assignment was in the USCIS Admin intake where I updated and maintained all cases that were either headed for USCIS action or those that had come back from the field. I was also involved in handing out decision letters to refugees. Additionally, I assisted in prepping the cases for the Field Officer Director (FOD) from the USA embassy in the Nairobi office.• In the same role, I was also seconded to other units such as Correspondence where I had to respond to refugee communications to RSC Africa. I also counseled them with case-specific information. Another unit that I assisted with was the Travel Packeting one. Here, I helped them to prepare cases for the IOM travel stage. I also assisted in the requesting of medical exams and updating of medical information when received from partners.

•Making arrangements for catering, accommodation, and transport. •Dealing with multicultural groups from all over the world. •Problem solving•Translating and interpreting languages hence enhancing communication between tourists and the locals.