Dennis Weber Email & Phone Number

Indianapolis, Indiana, United States

Head of Off Ice OfficialsAct as communication liaison between officials and league, informing officials of rules or policies.Organize and schedule 25 officials for all home games, ensuring officials are available for each event and present at appropriate location. Assist front office with updating officials on administrative updates and changes, ensuring.

Indianapolis, Indiana, United States

Indianapolis, Indiana

· Project Manager for the setup, training and maintenance of two SAS products, one a POS system the other an Inventory Control system which also includes support for all hardware needed to utilize the products.· Created and developed training for both products for all 70+ employees in the Food Service department. Train-ing was done in classroom and 1 on 1.

Supervisor 2014 – 2017Supervise team of 12 project managers, providing daily guidance, review of projects, training needs and implementation of company policy changes as well as directing workflow. Lead project evaluation of scope and feasibility, refine project requirements, schedule deliverables and set timeline for project submission, enabling on-time.

Lead Help Desk Specialist 2012 - 2014Resolved escalated issues, satisfying upset customers within company policies. Utilized CRM for tracking issues and communications for internal and external contacts, ensuring all outstanding issues were addressed and resolved. Created and maintained agent reports, providing necessary information management.Coached new.