CB Platform l Digital Product l CB Scheduler

Commercial Bank l Digital Product l CRE Digital

Lead a cross-functional software quality assurance and engineering team, composed ofemployees and contractors, on and offshore, in providing crucial testing support and ensuringquality to key business units and products for consumer facing financial applications.

● Build revenue and manage a 5 million annual budget, including cost controls with regard to food and labor. Ensure completion and maintenance of P&L statements, achieved food and labor targets and managed resources to ensure quality and cost control within budgetary guidelines● Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance of 40-50 employees and 15 dietary staff.● Consistently achieve top deciles in employee engagement through identification, implementation and evaluation of practices to include employee mentorship, recognition and retention. ● Established effective working relationships with all constituencies including patients, physicians, employees, volunteers and vendors. ● Ensured daily OSHA, HIPPA, local and federal food and employee health safety compliance. • Nominated for Sustainable Contra Costa award in 2009-2010

● Consistently achieve financial budgets/targets through progressive management, efforts to expand volume growth and margin improvement through cost discipline. ● Established and maintained systems and procedures for ordering, receiving, storing, preparing and serving of food related products, menu planning and development. ● Maintained above average (90+) Press Ganey survey results in the department, by monitoring quality of food, presentation and patient visitation.