Dennis Reed Email & Phone Number

Philadelphia, Pa, Us

Reading, Pa, Us

Responsible for oversight and management of all Global sites to align IT processes, analyze and prioritize departmental needs, mitigate risk, improve performance, improve cybersecurity posture, and formulate strategies to meet business growth objectives. In this role I have accomplished: - Strategic IT Leadership: Defined and implemented a new IT Operating Model and organizational structure, conducted a comprehensive IT environment assessment, and developed a 3-year IT strategy and roadmap. - Cloud Migration & Infrastructure: Successfully migrated on-premise Exchange, Skype, file servers, and - SolidWorks/CAD environments to the cloud, including the move to IaaS and Backup-as-a-Service providers. - Systems and Security Standardization: Standardized on Fortinet architecture, centralized firewall management, and deployed AutoPilot for device management. - Company Integration & ERP Transformation: Completed a company acquisition integration, transitioning the SAP environment to a hosted provider with ADM support. Led the re-implementation of the legacy ERP system to a cloud-hosted model, driving significant business transformation. - Cost Efficiency: Achieved substantial cost reductions by consolidating services, renegotiating contracts, and eliminating redundancies, significantly reducing IT spend. - Security Enhancements: Successfully recovered from a critical cybersecurity breach, implemented MDR solutions, Smart Attachments, EOP, DMARC, DKIM, and strengthened the overall security posture. - Process and Service Improvements: Established Business Relationship Management, introduced Demand Management processes via Smartsheet, and implemented ITIL-based processes for Change, Incident, and Request Management. - User Experience & Global Implementations: Achieved a 38% improvement in IT satisfaction through surveys and enhancements. Implemented global cloud-based control systems for cameras, access, digital signage, and time & attendance integrated with ERP.

New Castle, De, Us

Responsible for the definition and implementation of an overall strategy for a robust Information Technology and eCommerce, leveraging industry trends, best practices, and competitive advantages to nurture and promote our company, its' brands, and products.Some significant accomplishments include: - Upgraded Infrastructure and network capabilities - Implemented cloud based 3PL Fullfillment platform with integration into more than 20 ecommerce marketplaces to deprecate a group of custom applications that no longer met the expanding 3PL industry needs.

Atlanta, Georgia, Us

Responsible for managing and developing the company’s technical vision and leading all aspects of the company’s technology development. Play an integral role in the company’s strategic direction, development, and future growth. Overall responsibility for the long-range direction of technological planning and development. Establish, communicate, and maintain corporate technology architecture for production technology systems, and ensure that architecture can support the growing and changing needs of the business. Also have operational responsibilities for the Technical Services line of business overseeing application development, infrastructure, database, security, network both voice and data, and disaster recovery.Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timelines for the evaluation, development, and deployment of new services or technology. Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are mitigated appropriately and the organization’s resources are used responsibly, specifically in the areas of software development, networks, hardware and telecommunications.

Norcross, Georgia, Us

Responsible for managing and developing the company’s technical vision and leading all aspects of the company’s technology development. Play an integral role in the company’s strategic direction, development, and future growth. Overall responsibility for the long-range direction of technological planning and development. Establish, communicate, and maintain corporate technology architecture for production technology systems, and ensure that architecture can support the growing and changing needs of the business. Also have operational responsibilities for the Technical Services line of business overseeing application development, infrastructure, database, security, network both voice and data, and disaster recovery.Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timelines for the evaluation, development, and deployment of new services or technology. Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are mitigated appropriately and the organization’s resources are used responsibly, specifically in the areas of software development, networks, hardware and telecommunications.

Norcross, Georgia, Us

Norcross, Georgia, Us

Conshohocken, Pa, Us

Us

Southampton, England, Gb