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As the Director of Product & Marketing at Croquet, I lead the development and launch of a cloud-based platform that enables developers and users to create and host collaborative web applications. With over 20 years of experience in technology, I have successfully delivered innovative SaaS solutions for content delivery, real time messaging, edge analytics, and immersive experiences for OTT, gaming, AR/VR, and IoT domains.My core competencies include streamlining operational processes, designing IT infrastructure, and creating strategic roadmaps that align with the company's vision and goals. I have a strong technical background and a drive to learn and share new technologies among peers. I also have excellent communication and collaboration skills, as I work with stakeholders of varying technical knowledge to understand their needs and provide cost-effective solutions that meet their expectations. I am passionate about building and marketing products that empower users to collaborate and create on the web.
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Head Of OperationsMultisynqTorrance, Ca, Us
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Director Of Product & MarketingCroquet Oct 2021 - PresentLos Angeles, California, Us -
Principal Product ManagerLimelight Networks May 2020 - Oct 2021Tempe, Arizona, Us -
Sr. Product Manager - Edge ServicesEdge Gravity By Ericsson Oct 2016 - May 2020Kista, Stockholm, SeBuilt an Edge Cloud Platform to power services such as Content Delivery, Real Time Messaging and Edge Analytics to support OTT, gaming, AR/VR, and IoT applications. -
Product ManagerEdgecast Jun 2012 - Oct 2016Los Angeles, Ca, UsDeveloped operational products and tools built with Big Data Systems for EdgeCast, the worlds fastest CDN, enabling global coverage and world class support resulting in acquisition by Verizon in 2014. -
Director Of OperationsBuy.Com May 2011 - Jun 2012Ran 24/7 Operations for the buy.com division of Rakuten which is a multi-national technology enterprise providing ad tech and marketplaces products and solutions to global customers.
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Director, OperationsWet Seal, Inc Jul 2009 - Jul 2011Irvine, Ca, Us• Managed yearly IT operations budget of 4.8M and capital budget of 2.2M. • Directly and indirectly supervised an IT staff of 26 providing 24/7 IT operations support. • Designed, coordinated, directed, and successfully managed major infrastructure and application projects with positive impact to the smooth operation and growth of Wet Seal. • Collaborated with external department heads to ensure business objectives were appropriately defined and met through the successful use of technology. • Partnered with Systems Development to ensure smooth and successful transition of new business application from development to production. • Reviewed Operational IT Risks and developed DR strategies to mitigate impact to the business in the event of a disaster. • Developed technical expertise of in house support staff to effectively implement systems that add value to the business. • Revised IT Policy and Procedures to streamline operations and enable quicker SOX auditing reviews. • Ensured compliance with SOX and PCI regulations. -
Director Of Production OperationsVirgin Charter Jul 2007 - Jul 2009London, Gb• Managed yearly technical operations budget for ongoing operations. • Negotiated favorable terms mid contract to reduce operating expenses >20%. • Directed contractors during the initial startup phase to ensure timelines for system implementations were met ensuring smooth transition from startup to ramp up of services and personnel on-boarding. • Drafted policies and procedures for system change management to improve stability and streamline operations. • Successfully launch the Virgin Charter booking tool with the engineering team under an aggressive timeline. • Ensured 24/7 booking tool availability by implementing monitoring system and drafting emergency response procedures. • Implemented development tools such as buildbot to enable higher quality code to be release faster with less risk. • Conducted regular Operational Status meetings as part of sprint planning. • Managed and maintained TRAC (SCM/Project Management/ITIL) system. • Participated in weekly engineering meetings to continually improve workflow processes in development, testing, deployment, and support. • Completed annual PCI auditing requirements. -
Director Of Information SystemsRight Start Jun 2000 - Jan 2007Denver, Co, UsDirected IT infrastructure design, implementation and operations necessary to sustain the retail operation including merging and divesting of multiple chains (Rightstart, Zany Brainy, FAO Schwarz) -
Systems AdministatorGoodhome 1999 - 2000
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Network EngineerJet Propulsion Laboratory 1997 - 1999Pasadena, Ca, Us -
Programmer AnalystUcla 1995 - 1997Los Angeles, Ca, Us
Dennis Au Education Details
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Uc IrvineEconomics
Frequently Asked Questions about Dennis Au
What company does Dennis Au work for?
Dennis Au works for Multisynq
What is Dennis Au's role at the current company?
Dennis Au's current role is Head of Operations.
What is Dennis Au's email address?
Dennis Au's email address is de****@****synq.io
What is Dennis Au's direct phone number?
Dennis Au's direct phone number is +131074*****
What schools did Dennis Au attend?
Dennis Au attended Uc Irvine.
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