Dustin B. work email
- Valid
- Valid
Dustin B. personal email
- Valid
Dustin B. phone numbers
Energetic Senior Product Guy with 12+ years of experience managing teams and products in the US, Canada and Germany. Successful leader of product launches and expansion for a Series A, Food Tech San Francisco startup, a Series B home services North American startup, the leader in US Home Warranty, and the largest home improvement US online retailer.Product Consultant between Europe and the US and Advisor for startups in Healthcare, eCommerce and AR/ VR/ Metaverse.Customer-obsessed in building iOS, Android apps and web marketplace and retail products from concept to inception, lead generation and optimization for consumer retail and B2B services.• Over seven years of experience managing the full product cycle of iOS, Android apps and web e-commerce products from concept to inception, lead generation and optimization for finance and consumer retail• Define the product roadmap based on the strategy and vision of a large corporation and a bay area startup; managed an off-shore development team in Shanghai Team and built a content validation team in the Philippines• Write complete and detail-oriented product requirements documents, defining algorithms for data crawling and machine learning, taxonomy structure and CMS tools, ensuring clear communication of those requirements to the business, design, usability and agile and balanced development teams (UX, FE, BE, QE, Data and DevOps)• Manage accounts in the US and Germany and launched fulfillment centers and trained operations teams, including back-end tools and spearheaded the launch of data-driven Meal Kits in the US and Germany with various retail partners• Lead Development for a new end-to-end online product for managing lead distribution marketplace for OEMs• Lead Generation strategies through Search Algorithm, SEO, SEM, Strategic Content, dual path for Product Catalogs and collaboration with in-store experiences for customers• Lead Development for the end-to-end Member experience building new self-service channels and making it easier for Members to set expectations with their journey through visual trackers and emails and SMS notificationsImmigration Status: United States (Green Card-holder) and Canadian Permanent Resident (PR)
-
Chief Product OfficerAfter5IveSeattle, Wa, Us -
Product Management ConsultantStealth Startup Nov 2021 - PresentMountain View, Wy, Us -
Product AdvisorBizzlogic Gmbh Oct 2022 - PresentHamburg, Hamburg, DeBizzlogic is an immersive platform that allows businesses to create always on virtual spaces to engage with their customers on a deeper level with ease of use, flexibility and interoperability across services, systems and other spaces. -
Senior Product ManagerFrontdoor, Inc. Apr 2021 - Oct 2024Memphis, Tn, Us- Horizontal PM building the exciting transformation of the Member's end-to-end, from booking a service request, their home visit (digital or physical) and the after-job experience- Build a solid layer of communication for Members to understand the steps in their service journey through a visual job tracker and new SMS, emails, push notifications resulting in 4% improvement (33 to 29% drop in fallout calls to agents) asking for statuses of jobs, cost-savings for operations- Created new self-service flows in Member online service portal for the denials process, decreasing the number of customer steps for their requests by 53% YOY -
Product Management ConsultantReact Digital Arts Aug 2020 - Aug 2021 -
Senior Product ManagerHomex Jun 2019 - Apr 2021Chicago, Illinois, UsHomeX is building the future of Home Services.It is a radically better home services platform combining world-class technology and next-generation service operations. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry.The unique service and technology platform has been engineered to make next generation experiences for both consumers and service providers come to life.It owns Schedule Engine (acquired by Service Titan), based in Lancaster, PA, a platform that modernizes booking solutions for service providers offering their solutions online.Toronto (CA) - Chicago (US) - San Francisco (US) - Cambridge (UK)• Manage the full product lifecycle for Schedule Engine Enterprise, a smart lead distribution system with manufacturers, Fujitsu General, Goodman, Amana, Daikin and others, giving visibility to leads, and jobs fulfilled with customers, and increase lead conversion from ~3% to 32% and contractor engagement of 65% (vs. usual 20% with home service marketplaces)• Increase the product's growth by expanding into 2 products (Schedule Engine Core, Integrations and Enterprise) that had different levels of integration increasing customer base by 80% in a year• Oversee a Junior PM, and the B2B squad of FE, BE, UX, Data Science team and build relationship with distributors, service providers and Original Equipment Manufacturer (OEM) partners• Spin up the CX team -- Implementations, Customer Success and Support and get visibility on a 83% CSAT, and 1.5% annual churn• Speed up the feature delivery to enhance lead conversion, and lead to job experience with service provider field management systems (FMS), CRM, Marketing and Analytics tools, backed with usability data of customers, increasing onboarding speed by 51%, and incurring $6M in contractual revenue -
Product ManagerThe Home Depot Apr 2017 - Jun 2019Atlanta, Georgia, UsTechShed -- A start-up environment powered by the stability of The Home Depot has helped us create a company populated by a team of talented players who work endlessly to solve real problems for real people, every single day. Our cutting-edge products are the result of lofty goals, deep research, healthy debates, boundless innovation, and most importantly, cross-functional collaboration. Everything we create, we create as a team. Powered by The Home Depot, Pro Referral uses the latest technology to match our customers, both online and in-store, with local pros. Pro Referral is the ultimate marketplace for our customer’s home improvement needs.Responsible for the online services pages and services-in-cart experience, and the $4B in-store platform used nationwide by 2,000+ stores in the US and Canada. Led cross-functional teams, defined requirements and solved user pain points in over 15 projects across the org.• Maintained product backlog, led cross-functional teams, defined requirements and solved user pain points in over 15 projects across the organization• Developed and executed roadmap with product-driven B2B tools and User Personalization, Lead Generation for all channels and landing pages, including SEO, SEM and Search strategies for ProReferral.com, HomeDepot.com/Services and the internal tool, ServiceConnect.homedepot.com• Increased conversion by A/B testing, User interviews on homedepot.com/services from 5% to 30+%, and 90% increase in service findability for in-store customers, 19% to 36% in lead submission -
Director Of ProductHandpick Apr 2016 - Dec 2016San Francisco, Ca - California, Us -
Product ManagerHandpick Nov 2014 - Mar 2016San Francisco, Ca - California, UsHandpick’s CTO and code acquired by Amazon at the end of 2016.Handpick enables grocery retailers to offer meal kits by using food consumption trends and common ingredient pairings in recipes, all determined through big data. We worked with Safeway to offer meal kits throughout California, Fresh Direct in New York, and Metro/ Real- in Germany and worked with other retailers to offer meal kits in other regions. In Product:• Lead projects between three teams: Product team in San Francisco, Engineering team in Shanghai and Content team in Manila to ensure that all teams are property versed in product features and needs.• Work on the entire product life cycle from strategic planning to tactical execution• Develop front-end and back-end systems and tools for content and data management• Build and manage an offshore operations team for data validationHandle Ad Hoc Tech Support for HQ Systems: JIRA Project Management, ZenDesk Customer Support, Umbraco Taxonomy DB, and in-house systems.In Partnerships:Manage accounts in the US and Germany and launched fulfillment centers and trained operations teams, including back-end tools and spearheaded the launch of data-driven Meal Kits in the US and Germany with various retail partners (Metro Innovation Group/ Real,-).In Operations, I lead the fulfillment center and oversaw the company’s overall logistics:• Manage the day-to-day operations of the fulfillment center• Plan Inventory and monitored stocks• Build and maintained relationships with vendors and suppliers• Lead the Operations team and assisted HR with training and recruiting• Establish and implement new systems of policies, internal controls, procedures to enhance quality control, strengthen logistics and improve the performance, productivity, efficiency and profitability of organizational operations• Ensure timely deliveries for enhanced customer engagement
-
Marketing InternCulturemesh Jan 2014 - May 2014Digital, Traditional Marketing and User Experience (UX) Design Strategies for CultureMesh.com, an online network for the international (and intra-national) diaspora. -
Senior Product ManagerVoyager Innovations, Inc. May 2013 - Aug 2013Mandaluyong City, Metro Manila, PhSenior Product Manager, Insights/ M2M (Machine-to-Machine)Voyager Innovations, Inc. is a subsidiary of Smart Communications under the Office of the Chief Wireless Advisor.Employed the lean start-up model and create innovative new products (harnessing mobile and web technology in interaction with business infrastructure, utilities, payments and even modern digital health) using the Minimum Viable Product approach.Heavily involved in an iterative process of idea generation, prototyping, presentation, data collection, analysis and learning until a product-market fit is obtained or the product deemed non-viable.To bridge technology from the global market, I was also involved in coordinating third-party partnerships and developing the the most conducive marketing effort to promote these developments with consumers.All these endeavors fulfilled using a combination of agile project management and creative product development. -
Product Manager, Electronic Banking Channels DivisionRizal Commercial Banking Corporation (Rcbc) Jul 2010 - May 2013PhBeing in charge of this team, I developed, in a short span of time, the Bank’s 5-year spectrum that was adapted by Management and consequently initiated development/ innovation of the Bank’s Mobile Banking, Internet Banking, Phone Banking and Electronic Shopping.• Project/ Channel Manager, Mobile Banking: for the iOS and Android - Responsible for defining RCBC’s requirements to an external vendor, including full documentation from concept paper to sign-off, design of the application UX/UI, app functionalities, concept and designs of the Marketing collaterals and over-all monitoring of enrollments and transactional usage of the new channel.• Channel Manager, Branch Manager Mobile Solutions - Managed distribution, monitoring and training of the iPad to branch officers around the Philippines and developed internal apps to support management and monitoring of key performance indicators.• Project/ Channel Manager, Prepaid Electricity- Developed the portal for prepaid electricity fund settlement and launched the bank as a pioneer for the new business.• Digital Marketing and Planning for RCBC on Facebook and TwitterJoined the Officers Development Program:(Comprehensive Training in Retail, Operations—Trade and Settlements, Corporate Banking, Credit Risk Management, Treasury and Trust)- Retail Banking Group, Jan-Feb 2011- Branch Banking, Feb-Mar 2011- Corporate Banking, Mar-Apr 2011- Credit Risk Division, Apr-May 2011
Dustin B. Skills
Dustin B. Education Details
-
Hult International Business SchoolInternational Marketing -
BrainstationUser Interface Design
-
Ateneo De Manila UniversityManagement Information Systems Minor In Business
Frequently Asked Questions about Dustin B.
What company does Dustin B. work for?
Dustin B. works for After5ive
What is Dustin B.'s role at the current company?
Dustin B.'s current role is Chief Product Officer.
What is Dustin B.'s email address?
Dustin B.'s email address is du****@****ail.com
What is Dustin B.'s direct phone number?
Dustin B.'s direct phone number is +141585*****
What schools did Dustin B. attend?
Dustin B. attended Hult International Business School, Brainstation, Ateneo De Manila University.
What are some of Dustin B.'s interests?
Dustin B. has interest in New Product Development, Web Design, Mobile, Information Technology, Big Data, Innovation Engineering, User Experience Design, M2m.
What skills is Dustin B. known for?
Dustin B. has skills like Product Management, Management, E Commerce, Project Management, Marketing, Business Analysis, Digital Marketing, Marketing Strategy, Market Research, Analysis, Social Media Marketing, Product Development.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial