Dennis Compston

Dennis Compston Email and Phone Number

Senior leader driving digital solutions, transformation, data architecture and service delivery @ System Micro Technology and Consulting Corp
Dennis Compston's Location
Brampton, Ontario, Canada, Canada
Dennis Compston's Contact Details

Dennis Compston personal email

n/a
About Dennis Compston

I am a senior technology leader experienced in the Consulting, Audit and Accounting technology, Data Science and communications technologies in the Accounting / Consulting and Financial Technology (Fintech) industries. I always work hard to provide strong outcome based results for various fortune 500 clients. I am a strategic leader skilled in financial planning; digital enablement / science; technical roadmap development, product delivery, SaaS and IaaS audit solutions and communications technologies. My focus is to deliver global progressive advancement; development of key strategic planning for cloud service migrations and business enablement.KEY QUALIFICATIONS Fourteen years experience in technology Management and Leadership. Ten years experience with Network and VoIP Telecom Solutions Design and Implementation. Ten years experience with PCI (up to PCI DSS 3.2) delivery in voice and enterprise systems. Nine years experience in global delivery (EMEA, APAC, Americas) for operational and technology areas. Five years experience in SaaS and IaaS based solutions for FinTech and Accounting Industries Three years experience in Technology Portfolio Development and Business Go-To Market Planning. Two years experience with Data Science and Data Visualization Experience with Design Thinking, ITILv4, Whitebelt Process Optimization (LEAN) methodologies and PROSCI change management.CORE STRENGTHS Outsourcing Budget Management Go-To-Market Strategy Strategic Consulting Strategic Planning Enterprise Roadmap Development Business Case Development Leadership of Mergers, Divestiture & Acquisition (M,D&A) Technology Portfolio Development Staff Forecasting and Analysis Global Vendor Management Performance Management Outsourcing Technical Solution DesignTECHNICAL SUMMARY Data Science and Data Visualization (Tableau, Python, Alteryx and PowerBI) Cloud Ecosystem and Migrations (Azure, AWS, GCP, M365, SharePoint) Consulting and Audit Technologies (ERP, SalesForce, LoS Applications, Enterprise Technologies)  Call center systems design and implementation (UC, UCaaS, WFM, Channel Strategy, CTI Integration, Call Recording) Network Design and Implementation (Converged Networking / WAN / LAN / IP Voice / MPLS / QOS / COS) IP Voice Systems design and implementation (Avaya, Microsoft, Cisco, Cloud HCS) Physical Data Centre and Cloud (Azure)

Dennis Compston's Current Company Details
System Micro Technology and Consulting Corp

System Micro Technology And Consulting Corp

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Senior leader driving digital solutions, transformation, data architecture and service delivery
Website:
systemmicro.ca
Employees:
6
Dennis Compston Work Experience Details
  • System Micro Technology And Consulting Corp
    Director Of Service Delivery And Chief Data Architect
    System Micro Technology And Consulting Corp Dec 2023 - Present
    Oakville, Ontario, Canada
    System Micro is a leading IT Solution provider specialized in the field of No Code App Development and Cloud Digital Transformation. Helping clients Automate and build their Business Applications in the cloud. We are helping companies transform the way they do business by enabling organizations to build customer centric business applications and optimizing their business processes to adapt to their customers’ needs. As the leading provider in cybersecurity we put customers at the forefront of every solution we design, develop and deploy to make their world a safer place.Acting as a trusted partner to clients and System Micro stakeholders. Leading delivery of the service experience for Low-Code, No Code solutions for our clients. Providing excellence in delivery and customer experience. In this role, I am providing leadership of delivery and project management teams and ownership of the end-to-end software delivery projects. I provide leadership of data architecture, AI and technology solutions including research, development and delivery.
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  • Pwc Canada
    Senior Manager, Alliance Ecosystem And Micro Alliances Lead
    Pwc Canada Jul 2023 - Nov 2023
    Toronto, Ontario, Canada
    Responsible to:- Drive Ecosystem Alliances working with the business - Plan and activate Industry Ecosystem Clouds to bring mutual benefit for our clients, PWC and Alliance partners.- Execute Alliance initiatives for PWC working with our market, delivery, current and new alliance partners.
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  • Pwc Canada
    Senior Digital Strategist, Consulting And Private
    Pwc Canada Oct 2021 - Jul 2023
    Toronto, Ontario, Canada
    I act as a strategic advisor to the business providing best in class digital transformation strategy and leading the digital experience team(s) with technology and the business. I provide strategic planning leadership with the products and technology support, in the areas of initiative prioritization, budget reporting, project oversight, overall roadmap direction, KPI reporting, resource management, assured security and operational excellence (KPI). I work with deployment of leading Digital Enablement and Data Science technologies (Data Analytics Tools, ML, RPA). Acting as a trusted strategic advisor to line of service Partners and the (Consulting and Private) business. I work with prioritization methodologies, design thinking, enterprise architecture and waterfall / agile delivery methods to achieve the strategy and delivery plan.
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  • Pwc Canada
    Senior Delivery Manager, Assurance And Digital Enablement
    Pwc Canada Nov 2019 - Oct 2021
    Toronto, Ontario, Canada
    I provided Business / IT relationship support, roadmap and strategic planning support, financial and project planning, service assurance, security and operational readiness. I worked on deployment of Digital Enablement, Blockchain / Crypto and Data Science technologies (Data Analytics Tools, ML, RPA). Acting as a trusted technology advisor to Assurance and Digital Enablement Partners and the business and provide small to medium project management delivery. In this role I worked with design thinking principles, enterprise architecture and waterfall / agile delivery methods.
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  • Finastra
    Director (Head), Is Corporate Networks
    Finastra Nov 2018 - Oct 2019
    Toronto, Canada Area
    I provided senior leadership for Corporate Network, Voice IP Telephony and IVR teams across US, Canada and globally (APAC, EMEA, Americas). In this role I provided executive leadership and vision to the Group CIO and VP Team including M,D&A, Strategic Planning, Management Reporting, Finance Strategy and Forecasting. I lead in the design of three-year IT program roadmap for Corporate Network, Telecom and IVR Areas. This was in partnership with internal stakeholders and global vendors on business-critical designs, ensuring a corporate standard is set.I have led the delivery of business projects locally and globally including business plan development for project opportunities including:Staffing, Design and Execution of corporate global unification roadmap for unified Network, SIP and Enterprise Voice / call center and collaboration strategy (3-year plan) to bring together three distinct companies in Americas, Europe and Asia and saving $7M USD over 3-years. This included the financial strategy and business case for the Group CIO.Deployment of advanced workplace technology and real estate consolidation projects globally (US, UK, Romania, Canada).Led aggressive vendor and partner management activities; consolidation both locally and globally for WAN, Voice and Collaboration services to reduce operational spend.Key contributor in Canadian PCI Recertification (2018/2019).
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  • Finastra
    Senior Manager, Is, Global Telecom
    Finastra Aug 2016 - Nov 2018
    Mississauga, On
    During this time, I provided Leadership for Voice IP Telephony and IVR teams across US, Canada and globally (APAC, EMEA, Americas). My role was to provide Leadership and vision for the executive leadership team including M,D&A, Strategic Planning, Management Reporting, and Forecasting. A large part of this role was to partner with internal stakeholders and global vendors on business-critical designs for enterprise platforms and strategic roadmap development.In this role I led delivery of business projects locally and globally including business plan development for project opportunities including:Development of a Financial model and strategic support for a Divestiture of a non-key business unitReduction Canadian Telecom severity incidents by more than 70% through service and platform improvement.Designed Multi-channel contact centre and workforce management transformation strategy for Key Canadian Government contract to integrate with new and existing enterprise delivery systems including a complete contact centre and workforce management system upgrade for the larger Canadian business.Designed through approval of global Data Center Rationalization plan and business case to consolidate 17 data centers globally, projected to save $4.8M USD annually, included the supporting finance strategy and business case for global CIO.Cost reduction initiatives, saving operating costs of approximately $1.7M annualized for the last fiscal year.Deployments of advanced workplace technology strategies (Video Conference / Softphone) for Flex workers and real estate consolidation (US).Key contributor in Canadian PCI Recertification (2017/2018).
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  • D+H
    Manager, Telecom Ict
    D+H Aug 2014 - Jul 2016
    Toronto, Canada Area
    In this role I provided Leadership for Network, IP Telephony and IVR teams across Canada as well as India (global delivery). I provided leadership and vision for the executive leadership team including M,D&A, Strategic Planning, Management Reporting, and Forecasting. A key part of this role was to support Business intake and Architecture team through enterprise and solutions architecture assignments. This was done in partnership with key vendors on business-critical designs for enterprise platforms and roadmap development.Some key deliverables during this role included:Cost reduction initiatives (white belt), saving line and maintenance contract costs, of approximately $700K annualized operating expenses for the last fiscal year.Delivered unified SIP and Enterprise Voice strategy (24-month plan) to bring together 22 separate delivery platforms for fax, call centre and enterprise voice.Global telecom integration for Canadian, US and Asia locations.Development of advanced workplace technology (Video Conference / Softphone) strategies for Flex workers and real estate consolidation projects. (US, Canada).
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  • D+H
    Manager, Network Engineering And Telecom Ict
    D+H Dec 2012 - Jul 2014
    Toronto, Canada Area
    During my time in this role, I provided Leadership to the Network, Telecom and IVR Development teams in Canada, US and globally. I supported business intake and Architecture team through enterprise and solutions architecture assignments. This work was done in partnership with key vendors, working on business-critical designs for enterprise platforms.Key accomplishments during this time included critical project opportunities including:Worked on process excellent cost reduction initiatives (white belt), saving line and maintenance contract costs, of approximately $2.5M annualized operating expenses for the last two fiscal years.Provided vision and planning of a unified SIP strategy (24-month plan) to bring together 22 separate delivery platforms for fax, call centre and enterprise voice. Use of PROSCI for change management planning.
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  • Resolve Corporation
    Manager, Telecom
    Resolve Corporation Dec 2010 - Dec 2012
    Toronto, Canada Area
    During my time in this role I provided Leadership to Telecom and Network teams in Canada and globally. I provided key support to Business intake and Architecture team through enterprise and solutions architecture assignments.Some key accomplishments included Leadership and Support of large-scale projects including:Large Scale Expansion of UCCE SystemUCCE System Consolidation Key contributor in Canadian PCI Re-Certification (2010 / 2011 / 2012).Divestment of Outsource Contact Center Business Unit.Completed Platform Stabilization Initiative - Witness Call Recording and IPCC Contact Center Platform.Delivered large scale Contact Center platform data center moves.
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  • Resolve Corporation
    Senior Manager, Enterprise Telecom
    Resolve Corporation Jun 2008 - Nov 2010
    Toronto, Canada Area
    During my tenure in this role I provided leadership for Telecom, Call Center Support and IVR Development in Canada and globally.Some key accomplishments in this role included leadership and support of large-scale projects including:Offshore Business Outsource Project to India Corporate Data Center Relocation PCI Certification (2009)M&A Team Integration Large Scale Financial Self Service IVR Launch Implementation of Major New MasterCard Bank for Large Retailer
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  • Resolve Corporation
    Corporate Systems Engineer / Lead
    Resolve Corporation Aug 2005 - May 2008
    My duties in this role included: WAN / LAN Design and ImplementationQOS Design and ImplementationCisco VoIP Design and ImplementationGlobal Network DesignProject Leadership / IT Architectural ServicesProvided Best Practices and Guidance to Infrastructure teamProvided support of IT Security – Infrastructure / Audits
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Dennis Compston Skills

Cisco Technologies Vendor Management Telecommunications Voip Networking Call Centers Itil Wan Resource Management Microsoft Certified Professional It Management Project Management Integration Strategic Planning Ivr Business Continuity Network Architecture Unified Communications It Operations It Service Management Cisco Systems Products Enterprise Architecture Qos Contact Centers Wide Area Network Network+ Business Case Technical Presentations Technical Staff Management Budget Management Infrastructure Planning Business Case Preparation Roadmap Development Forecasting Models Forecasting Telecom Infrastructure Process Development Mergers Mcp Budgets Infrastructure Vmware Disaster Recovery Ip Cisco Call Manager Active Directory System Deployment Network Security Telephony Cisco Routers Switches Public Speaking Eigrp Financial Analysis It Strategy Strategic Initiatives Digital Transformation

Dennis Compston Education Details

  • Schulich School Of Business - York University
    Schulich School Of Business - York University
    Management Ii: Advanced Management
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  • Global Knowledge
    Global Knowledge
    Information Technology
  • Cisco Systems
    Cisco Systems
    It Management
  • Cte Solutions
    Cte Solutions
    It Service Management
  • Cisco Systems
    Cisco Systems
    Ucsao - Cisco Unified Computing System Architectural Overview
  • Onpha Conference 2010
    Onpha Conference 2010
    Management / Board Studies
  • Verint University
    Verint University
    Driving Innovation 2010
  • Skyline College
    Skyline College
    Cisco Unified Operations Manager / Service Manager (Cuom-Sm V2)
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  • Onpha Conference 2009
    Onpha Conference 2009
    Social Housing
  • Cisco Systems
    Cisco Systems
    Ciscolive 2008
  • Skyline Advanced Training Services
    Skyline Advanced Training Services
    It
  • Cisco Systems
    Cisco Systems
    Cisco Networkers 2005 - Switching And Telecom Track
  • Sheridan College
    Sheridan College
    Omdp Leadership Track
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  • Ascolta Training
    Ascolta Training
    Ipcc Boot Camp
  • Sheridan College
    Sheridan College
    Web Designer Series
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  • Sheridan College
    Sheridan College
    Computer Science Technology
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  • Pwc Internal
    Pwc Internal
    Management Information Systems, General
  • Global Knowledge
    Global Knowledge
    Information Technology
  • Global Knowledge
    Global Knowledge
    Information Technology
  • Udacity
    Udacity
    Mathematics And Statistics
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  • Udacity
    Udacity
    N/A
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Frequently Asked Questions about Dennis Compston

What company does Dennis Compston work for?

Dennis Compston works for System Micro Technology And Consulting Corp

What is Dennis Compston's role at the current company?

Dennis Compston's current role is Senior leader driving digital solutions, transformation, data architecture and service delivery.

What is Dennis Compston's email address?

Dennis Compston's email address is dennis.compston@dh.com

What is Dennis Compston's direct phone number?

Dennis Compston's direct phone number is +190526*****

What schools did Dennis Compston attend?

Dennis Compston attended Schulich School Of Business - York University, Global Knowledge, Cisco Systems, Cte Solutions, Cisco Systems, Onpha Conference 2010, Verint University, Skyline College, Onpha Conference 2009, Cisco Systems, Skyline Advanced Training Services, Cisco Systems, Sheridan College, Ascolta Training, Sheridan College, Sheridan College, Pwc Internal, Global Knowledge, Global Knowledge, Udacity, Udacity.

What are some of Dennis Compston's interests?

Dennis Compston has interest in Social Services, Management, Poverty Alleviation, Volunteer Service, Non Profit Housing.

What skills is Dennis Compston known for?

Dennis Compston has skills like Cisco Technologies, Vendor Management, Telecommunications, Voip, Networking, Call Centers, Itil, Wan, Resource Management, Microsoft Certified Professional, It Management, Project Management.

Who are Dennis Compston's colleagues?

Dennis Compston's colleagues are Prathna K., Steve Marks, Maya Merh, Michael Deb, Stephanie Youssef, Mike Travis, Stephanie Youssef.

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