Responsible for US Central Distribution Centers in the US and the services it provides to Stryker's internal and external customers globally. ● Spearheaded an Autonomous Mobile Robot (AMR) solution that delivered $9.5M savings to the bottom line.● Promote teamwork and collaboration between Stryker and 3PL partner through partnership approach to achieved agreed upon KPI metrics.● Spearheaded the development of on-site Stryker support team to drive Continuous Improvement and consistently hitting operational metrics.● Improved quality performance standards to reach 99.5% customer satisfaction metrics.● Laid foundational plans and objectives for Stryker 3PL contractual agreements. ● Responsible for driving strategic oversight and effective operation of logistics, distribution and service support for all US CDC offerings.

As the Director of Business Customer Development at DHL, I am responsible for developing and maintaining relationships with key business customers. I work closely with these customers to understand their needs and provide customized supply chain solutions to meet their requirements.● Consistently achieved or exceeded sales target all 6 years.● Develop and implement strategic plans to optimize supply chain operations for business customers.● Collaborate with cross-functional teams to ensure seamless execution of supply chain solutions.● Manage and oversee customer projects, ensuring on-time delivery and customer satisfaction.● Monitor and analyze key performance indicators to identify areas for improvement and implement necessary changes.

As the Director of Operations at DHL, I was responsible for overseeing the day-to-day operations of the company. I managed a team of employees and ensured that all operational activities were carried out efficiently and effectively.● Drove YoY savings through Labor Management System programs driving 8M in savings across the account● Developed and executed operational strategies to optimize efficiency and reduce costs for customer facilities by 28% in year one.● Oversaw the management of inventory levels to 99.9% accuracy, ensuring accurate and timely fulfillment of customer orders.● Managed and monitored key performance indicators to track and improve operational performance.● Continued driving YoY savings of 10%+ through my tenure● Timely fulfillment of customer orders meeting and exceeding customers' expectations of 98.5% OTiF metrics. ● Collaborated with cross-functional internal and customer teams to improve processes and drive operational excellence.● Increased employee satisfaction scores by 58% in year one, while consistently achieving green EOD scores which had not been achieved in previous years●. Managed and monitored key performance indicators to track and improve operational performance.

As the Vice President of Distribution/Site Director at Zomax, I was responsible for overseeing the distribution operations of the company throughout North America. I managed a team of employees from the US, Canada, and Mexico and ensured that all distribution activities were carried out efficiently and effectively.● Developed and implemented distribution strategies to optimize efficiency and reduce logistics costs by 38%.● Introduced best practice sharing concepts across multiple US locations, while providing similar concepts through the Canada and Mexico operations● Full responsibility for Mexican maquiladora operations● Oversaw the management of inventory levels, ensuring accurate and timely fulfillment of customer orders.● Collaborated with cross-functional teams to improve processes and drive operational excellence through distribution best practices.● Managed and monitored key performance indicators to track and improve operational performance.

As the Director of Operations at DecisionOne, I was responsible for overseeing the day-to-day operations of the company. I managed a team of employees and ensured that all operational activities were carried out efficiently and effectively.● Developed and implemented operational strategies to maximize efficiency across support lines for Dell, eMachines, and 3M● Oversaw the management of inventory levels across all customers, ensuring accurate and timely fulfillment of customer orders achieving 98%+ YoY.● Collaborated with cross-functional teams to improve processes and drive operational excellence through defined labor management programs utilizing principles of Six Sigma.● Managed and monitored key performance indicators to track and improve operational performance.

As the Director of Operations at Ingram Micro/Sarcom, I was responsible for overseeing the day-to-day operations of the company. I managed a team of employees and ensured that all operational activities were carried out efficiently and effectively.● Developed and implemented operational strategies to optimize efficiency and reduce costs.● Oversaw the management of inventory levels, ensuring accurate and timely fulfillment of customer orders.● Collaborated with cross-functional teams to improve processes and drive operational excellence.● Managed and monitored key performance indicators to track and improve operational performance.