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Over the past 18 years, I've enjoyed partnering with mid to national size customers to provide outstanding account management, customer delivery and service. Most recently as a Senior Client Executive, I have overall responsibility to enhance the customer service experience by listening, analyzing, recommending and implementing specific customer strategic process improvement plans. This may be achieved through internal process improvements or by leveraging system products and services that best serve customer needs. Customer and internal organizational relationships are dynamic and I am consistently working to develop growth and when necessary, initiate remediation plans to resolve benefit delivery gaps-- ultimately resulting in an improved employer group benefit experience for all stakeholders. To execute on these goals, I have developed and am drawn to results oriented work/team environments that promote independent and critical thinking as well as senior leadership collaboration. These have lead to innovative strategies that meet customer needs and enhance key partnerships within and outside of my organizations, a primary motivator in my work.Specialties: * Existing Business Retention & Negotiation* HealthCare Legislation * Sales Plan Management, Strategic and Tactical* Project Management * Performance Management* Offsite and Virtual Team Management* Team Selling* Consultative Selling* Customer and Broker/Consultant Relationship Building* Internal and External Communication and Presentation Skills
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Senior Client ExecutiveCignaUnited States
Dennis Delano Skills
Frequently Asked Questions about Dennis Delano
What company does Dennis Delano work for?
Dennis Delano works for Cigna
What is Dennis Delano's role at the current company?
Dennis Delano's current role is Senior Client Executive.
What is Dennis Delano's email address?
Dennis Delano's email address is de****@****gna.com
What is Dennis Delano's direct phone number?
Dennis Delano's direct phone number is +161645*****
What skills is Dennis Delano known for?
Dennis Delano has skills like Employee Benefits, Leadership, Health Insurance, Account Management, Strategy, Managed Care, Healthcare, Management, Insurance, Strategic Planning, Performance Management, Process Improvement.
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Dennis DeLano
Retired Faa Manufacturing Inspector/Instructor And Retired Usaf Aircraft MechanicYukon, Ok1faa.gov -
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1sbcglobal.net
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