Dennis Dowd Email & Phone Number

Hartford, Ct

Develop project timelines and tasks in accordance with the Aetna APLC methodology; track project status from various departments via weekly meetings, address risks and obstacles, and report progress to senior management. Collaborate with other Aetna departments to successfully plan and implement business user specifications for the AWCA re-pricing and financial applications used by the New Product Businesses department. Coordinate requirements and specifications with users and software developers to determine needs and leverage applications to support critical business needs.

• Develop business specification from business user requests – perform system analysis and determine cost/benefit analysis for system changes. Develop and document process improvement for business applications.

Develop project timelines and tasks in accordance with the Aetna APLC methodology; track project status from various departments via weekly meetings, address risks and obstacles, and report progress to senior management. Collaborate with other Aetna departments to successfully plan and implement business user specifications for the AWCA re-pricing and financial applications used by the New Product Businesses department. Coordinate requirements and specifications with users and software developers to determine needs and leverage applications to support critical business needs.

Develop business specification from business user requests - perform system analysis and determine cost/benefit analysis for system changes. Develop and document process improvement for business applications.ING INVESTMENT MANAGEMENT 2004 - 2007

Successfully managed development project that conceptualized, designed, and directed programmers through the development, implementation, and ongoing support of an Intranet web based Out-Of-Office tracking system. Now used by over 800 employees in four locations to track vacation time, training time, and various Out-Of-Office occurrences.Managed Microsoft Sharepoint project, which included Production/Test/Development environments, implementation of upgrades, enhancements, and user support for 150 employees.IT Enterprise Application SupportMaintained vendor relationships, integrated new software packages, and upgraded software for multiple Information Technology systems including Journyx Timesheet, Microsoft Visual SourceSafe, Telelogic System Architect, Infra, Tidal, and the IT Intranet.Responsible for resolving user questions and addressing system enhancement requests from clients, was the main point of contact for customer and client interaction. Able to communicate effectively with all levels of management through presentations of software enhancement and project reporting.

Successfully managed development project that conceptualized, designed, and directed programmers through the development, implementation, and ongoing support of an Intranet web based Out-Of-Office tracking system. Now used by over 800 employees in four locations to track vacation time, training time, and various Out-Of-Office occurrences.

Managed team of three employees to perform Internet based website projects, including updates and enhancements to the website, and creation of new password protected Consultant's Corner website.Designed, planned, and managed development of java based Internet customer balance inquiry site that allowed outside customers of Aeltus the ability to view balance information securely.Created ING Investment Management company wide Intranet site using HTML, JavaScript, Server Side Includes (SSI), and Netscape web server software.

Member of the application team responsible for creation of Aetna's 401(k) retirement plan website. This program allows users to view and change Incentive Savings Plan (ISP) profile and balance allocation information via the Internet using SUN/UNIX platform.Documented business requirements and technical specifications. Planned, organized, and created java based applications for business users.

Accounting / Computer Science

High School Diploma

Education record

Accounting Classes

Computer Science Classes