Licensed Food Truck serving mouthwatering dishes, which will satisfy your cravings!

• Inspecting the following reports based on annual plan;- Stores cash tally report forwarded by the field representatives- Food Division Stock take review- Health and Safety review- Loss Prevention Shrinkage Control Review• Scrutinizing the Business Cases & Purchase Orders before final approval by the Loss Prevention Director• Monitoring and generating employee attendance report throughout Middle East and accelerating it to the respective Divisional Heads• Monitoring Expense v/s Budget report for Security Guards placed in all Middle East stores• Monitoring the store cash collection points for steady daily cash sales throughout the KSA market

• Worked in the Head Office with the Operations & Management team in organizing the opening of the store.• Following up with Contractors & the Property team for the Store completion in regards to Electrical Units /AC /Painting /Flooring /Furniture /Elevators /etc • Coordinating with various HR departments on:• New joiners regarding their Welcome To Alshaya, Accommodation & transportation and in allocating their training location in various Alshaya stores,• Following up on staff residency/advantage cards/salary queries and other miscellaneous issues. • Following up on Employee Number /HRSSI/Attendance /Sick Leave /E-Leave requests /Self Appraisals / Training Calendar• Serves as a link between the Head Office and Store through correspondence by phone and email ensuring completion of store tasks within the time frames.• Processing of Hardware requests for the store with the IT department as per the Levels of Authority• Organizing for new staff their Uniforms allocation/Lockers/Personal file and handling Managers tasks in their absence with regards to Terminations/Resignations ePAFs, Employee clearance forms & other miscellaneous issues• Preparing Floats and checking all cash floats, handing over the documented float to the cashier, DSSR/Status & related Sales Reports, Update the Banking Reports for Finance, Write off for Expired Stock/Damaged/Wastage to be documented• Escalate issues to the Management and ensure that all the issues are resolved within the stipulated time frame e.g. Maintenance /Property issues reporting to Facilities/IT service desk/Loss prevention etc.• Register Customer feedbacks on My AEP, Health & Safety Inspection checklist, Audit file review updated copy of Affidavits Key Authorization.• Health & Safety Checklists & Daily routine checks for maintaining proper hygiene also ensuring that all licenses are up to date Fire, Trading, Authorized Signatures, Health/baladiya, etc• Involved in Pre-Opening of Café Coco (Alshaya Food Brand)

• Receiving and distributing mails and other correspondence• Handled the tasks of maintaining files, manuals, file materials and other official documents • Handled the responsibilities of answering phone calls and solving routine complaints • Assisted administrative support in preparing forms and statements for documenting employee files as per the checklist• Maintaining records of the employees visa applications/NOC’s ,Ticket Itinerary,• Maintaining confidential documents and reports • Assigned the tasks of proof reading the written documents • Welcoming new employees on Board and dealing with their Offer Letters, Salary packages, Describing Roles and Responsibilities.

•Provides customer needs, decides offers, solutions, & information to satisfy customer in prompt manner,•Maintain & improve store retail standards on selling floor, service areas, & stockrooms,•Familiar with loss prevention, store appearance, cash management, and inventory control procedure,•Processes deliveries & stock transfers in an efficient manner and also assist across all activities in reducing stock loss by observing all company procedures,•Maintain Store Administration Record and responsible for operating Cash registers,•Ensure all the cash are correctly & securely handled and keep tally at all times,•Cross check the cash tallies with daily sales report at COB ensuring all transaction are correct and well matched,•Reconcile store transfer documentation. Maintain store administration records (Statement of Account, TILL Discrepancy Report, Status Report, and Reconciliation (STR),•Develop and maintain positive working relationships with internal and external customers,•Ensure timely and accurate completion of tasks assigned,•Working in a cohesive team environment, managing different shifts schedules and achieving monthly team targets,•Handing over tasks and responsibilities over to the next person in charge and handling other branches whenever required,•Familiar with loss prevention, store appearance, cash management, and inventory control procedures.•Manage floor regarding customer service, maintenance, cashier and sales

•Ensure highest standard of service and guest satisfaction, •Attending reception and interacting with guests,•Greet guests at lobby and assisting Receptionist during busy period,•Coordinated in recreational and Leisure activities,•Organized meetings and conferences of multinational companies, VIP’S, •Attends to customer complaints or issues, resolving matters as expediently as possible and review compliments,•Supervise and train all Front Desk staff to ensure that the best guest experience is provided,•Review Front Desk Logbook daily to monitor all activities, •Preparing Daily Schedules working closely with Sales, Catering, Housekeeping and other departments,•Handled front office administration, accounts, and inventory,•Providing weekly sales forecast Sales Manager.