Review Driver DOT Logs for complaince and accuracy. Work with Allied Van Lines and drivers to find tonnage to haul around the country.Assist all customers moving out of state with their moves. From set up, creating paperwork for moves with in Allied Standards. Regsitering shipments with in the Allied system for packing, pick up and deliveries. Assigning crews to service customer needs from packing to delivery. Working with third party services for all special needs on cusotmer moves. Check calls to crews and customers. Calculating final charges for moves, and handling collection of final charges. Processing credit card payments. Inside sales and estimating of small moves 2000 lbs or less. Review with crews Quality Service Audits from Allied on how to enhance their performance and meet the expected quality Allied Van Lines has established. Work with other Allied Van Lines Agents for their origin needs with in our area. Appointment setting for salesperson, after completion of sales call, follow with customers on estimates, work to book move through office. Work with Allied Agents in other states to provide assistance to our driver as needed. Imaging of all paperwork to Allied after move has been completed to ensure prompt payment from the Van Line for services provided by our Agency. Assist in office as needed by Office Manager, Operations Manager or Owner.

Project Management/Inventory Control Scheduling Pick ups and DeliveriesCustomer Service Manager Customer Satisfaction Follow up Special Products Coordination/DispatchInterview all new Applicants Manage Allied Lead Management ProgramReview DOT Logs for accuracy and compliance StorageSet up in Windfall and Billing ProgramsManage driver advances and payments Advise drivers on techniques to improve QSA scores Bank DepositsCode Payables to proper General Ledger Account’s Review of Accounts Receivable – update paymentsAppointment Setting for salesmanMonthly Review of Profit and Loss with General Manager, Vice President and Senior Staff AccountantWeekly review of Accounts Receivable with outside Collections Company for potential collection issuesCredit Card TransactionsTrain Users on Computer Systems

Berger Purchase of Hoffman Moving 4/1/03Responsibilities -Supervision of billing staff Reconciled Allied StatementCredit Card TransactionsBank Deposits

Enter vendor invoices for paymentsAssisted supervisor with weekly check runs