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Dennise Rae Trinidad Email & Phone Number
Customer Care Manager
at
Bluestone Home Loans
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Care Manager
Location
Metro Manila, National Capital Region, Philippines
Who is Dennise Rae Trinidad? Overview
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Quick answer
Dennise Rae Trinidad is listed as Customer Care Manager at Bluestone Home Loans, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Dennise Rae Trinidad.
Dennise Rae Trinidad previously worked as Department Manager at Hsbc Electronic Data Processing (Philippines) Inc. and Team Manager at Hsbc Electronic Data Processing (Philippines) Inc.. Dennise Rae Trinidad holds Psychology from Arellano University.
Company email context
Email format at Bluestone Home Loans
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Bluestone Home Loans
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Profile bio
About Dennise Rae Trinidad
Dennise Rae Trinidad is a Customer Care Manager at Bluestone Home Loans. They possess expertise in leadership, people development, instructor led training, banking, microsoft excel and 8 more skills.
Listed skills include Leadership, People Development, Instructor Led Training, Banking, and 9 others.
Current workplace
Dennise Rae Trinidad's current company
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5 roles
Dennise Rae Trinidad work experience
A career timeline built from the work history available for this profile.
Customer Care Manager
Current
Apr 2021 - Present
Department Manager
Hsbc Electronic Data Processing (Philippines) Inc.
- Managed over 100 employees consisting of team managers, academy (OJT) manager, supervisor escalation queue, performance coaches and process associates.
- Full accountability for the leadership, coaching, objective setting, performance and absence management of team managers ensuring they deliver outstanding customer service and achieve balanced scorecard.
- Employee related management included interviewing, hiring, training, coaching, motivating, discipline, performance appraisal, and… Show more
- Employee related management included interviewing, hiring, training, coaching, motivating, discipline, performance appraisal, and the administration of human resource policies and initiatives.
- Ensured that daily administrative tasks, attendance and payroll processing, customer transactions and other reports are completed accurately and timely. Show less
Mar 2017 - Sep 2020
Team Manager
Hsbc Electronic Data Processing (Philippines) Inc.
- Responsible for managing 12-15 associates in an inbound/outbound call center environment. Ensures alignment of individual and business goals through constant communication, coaching, training and monitoring of.
- Passed certification for AML and Sanctions training programme. Trained the larger population of the US Contact Center.
- Provides opportunities for agent development through coaching, mentoring, identification of high potential staff, delegating special projects… Show more
- Provides opportunities for agent development through coaching, mentoring, identification of high potential staff, delegating special projects and facilitating task forces.
- Part of the department's engagement team - Develop strategies and activities to improve employee engagement, manage programs to foster a fun and inclusive environment at work aimed at creating a positive workplace.
- Acts as an additional trainer resource, when needed. E.g facilitated soft skills training, AML and Sanctions training, technical training on top of my team manager responsibilities Show less
May 2011 - Feb 2017
Process Executive
Hsbc Electronic Data Processing (Philippines) Inc.
Sep 2007 - Apr 2011
2 education records
Dennise Rae Trinidad education
Psychology
Broadcast Communication
FAQ
Frequently asked questions about Dennise Rae Trinidad
Quick answers generated from the profile data available on this page.
What company does Dennise Rae Trinidad work for?
Dennise Rae Trinidad works for Bluestone Home Loans.
What is Dennise Rae Trinidad's role at Bluestone Home Loans?
Dennise Rae Trinidad is listed as Customer Care Manager at Bluestone Home Loans.
Where is Dennise Rae Trinidad based?
Dennise Rae Trinidad is based in Metro Manila, National Capital Region, Philippines while working with Bluestone Home Loans.
What companies has Dennise Rae Trinidad worked for?
Dennise Rae Trinidad has worked for Bluestone Home Loans and Hsbc Electronic Data Processing (Philippines) Inc..
How can I contact Dennise Rae Trinidad?
You can use AeroLeads to view verified contact signals for Dennise Rae Trinidad at Bluestone Home Loans, including work email, phone, and LinkedIn data when available.
What schools did Dennise Rae Trinidad attend?
Dennise Rae Trinidad holds Psychology from Arellano University.
What skills is Dennise Rae Trinidad known for?
Dennise Rae Trinidad is listed with skills including Leadership, People Development, Instructor Led Training, Banking, Microsoft Excel, Anti Money Laundering, Team Management, and Employee Engagement.
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