Dennis Gale Email & Phone Number

Bloomington/Normal, Illinois Area

Combining knowledge of organizational change management with a host of processes to provide solutions that fit the business.Leveraging experiences in business operations, human performance improvement, executive coaching, problem solving, project management, Lean manufacturing, and skills development programs to provide complete solutions.Clients (Partial)-Walgreens-Snyder-Raddison Hotels-University of Illinois-Heartland Community College-Illinois Wesleyan University-St. Louis Community College-Prairie State Community College-St. Charles Community College-Heartland Community College-Gallagher Asphalt-Progressive Impressions Marketing-City of Bloomington, IL-Cornbelt Energy-James Hardie Fiber Cement Siding-Yellow Freight-State Farm Insurance Companies-Bonneville Power Administration

Bloomington/Normal, Illinois Area

Worked on various initiatives to improve the Employee Development program. Specialized leading the delivery of the employee onboarding program and curating several learning tracks including Completed Staff Work and Business Acumen.

Oak Brook, Il

Developing a blended training program with eLearning, Instructor Led Training, and performance job aids for the insurance underwriting team members.

Hanover, Md

Created instructional materials, including web-based training, job aids, user guides, desk references, and visual aids to support a new Cisco communications deployment effort for an insurance corporation.

Decatur, Illinois Area

-Provided performance interventions for Operations Department employees. -Developed skills gap analyses and training programs to fill the skill gaps-Developed change management -strategies to enable a faster transition.-Developed and implemented communications program to support new process.-Designed, develop, and administered a SharePoint site to replace the legacy document management system.-Trained SharePoint administrators.-Provided supervisory and employment skill development, solutions.-Developed Standard Operating Procedures.-Provided change management solutions based on an organizational assessment.-Conducted Lean improvement assessments.

Portland, Oregon Area

Constructed the future-state based on the proposed Process Improvement Program that included a portfolio of seven projects for a Department of Energy power generation facility.

Troy, Michigan

Designed self-paced training materials, instructor-led training programs, job aids, and online training programs for systems analysts of an insurance company.

-Conducted The Managed Change™ Training Program for clients and public seminars.-Conducted onsite consulting services in Change Management for several clients including:=Harley Davidson=Order of Saint Francis Healthcare System=Caterpillar Inc.

Muscatine, Iowa

- Conducted job and skills gap analyses in accordance with ADDIE and Human Performance Improvement (HPT) methodologies.- Designed various training materials (including instructor led, self-paced, paper-based training), and job aids. - Redesigned the materials assessment and production methods training program for franchise technicians employees.- Developed training programs for new customer relations management (CRM) process and software application for regional sales force.

Bloomington/Normal, Illinois Area

Skilled Trades Apprentice Program Coordinator-Designed, developed and implemented skills trades apprentice program for Tool and Die associates in one year-Designed, developed and implemented skills trades apprentice program for Maintenance associates in one year.-Liaison between executive leadership and representatives of the local and international bargaining unit oreganizations.Training Specialist-Developed performance-based training programs for all levels of employees.-Developed management succession program.-Developed , supervisor development program for front line supervisors.-Developed EEOC compliance training for all employees.-Conducted training on various topics including:=Coaching=Team Building=Blueprint Reading=EEOC and ADA compliance and awareness topics=Effective Communications=Supervisory and Management Skills

Raleigh-Durham, North Carolina Area

- Designed, and developed skilled trades training programs in support of: =World Class Maintenance=Strategic Maintenance Leadership=Achieving Total Process Reliability through TPM=Establishing Meaningful Measures of Maintenance Performance=Industrial Electrical Basics=Fluid Power.=Schematic and Ladder Diagrams=Skilled Trades Consolidation Programs=Lean Manufacturing

Greater Philadelphia Area

-Developed training programs for incorporating significant operating experience reports into technical training programs.-Developed Train the Trainer program for technical instructors that included:=Conducting training needs analysis=Process mapping=Performance improvement= Incorporating significant operating experience reports into current training materials-Evaluated technical instructors adherence to instructional performance standards.-Evaluated technical training programs for adherence to instructional design standards.

Disabled Veteran-Conducted leadership development program-Conducted Equal Opportunity programs as a Human Resources Management Specialist. -Supervised maintenance technicians to maintain electrical, electronics, pneumatic, HVAC, hydraulics, and computer systems. -Training Manager for technical curricula.-Maintenance technician for electrical, electronics, pneumatic, HVAC, hydraulics, and computer systems.

Bsed., Instructional Systems Design, And Workforce Development

As, Electronics Technology