Dennis Gleason Email & Phone Number

Duties include running day-to-day operations and managing approximately 3.5million sq. ft. in 65 locations across 24,000 square miles, providing a safe, secure and comfortable work environment for all National Grid employees in New York. Responsible for an O&M Budget of approximately $10.5 million while also working closely with Asset Management on a.

Managing approximately 3M square feet in 80+ locations across 24,000 sq miles

The same duties as described below under Director Facility OperationsAccomplishments: implemented new organizational design while also filling 40% of the supervisory positions in the department, and providing mentoring and coaching to individuals awarded positions. Maintained a focus on safety and did not incur any ORIs or LTIs; STFs were maintained at.

Duties include: Leadership in public safety focus resulting in meeting response time goals for gas leaks, NY AMR program meter installations, improved customer satisfaction with field employee contacts, meeting regulatory mandate program goals, providing meter installations and customer piping changes during gas construction projects.Accomplishments: Met.

Duties included: Servicing all industrial accounts in the Dunkirk district, direct supervision of district Consumer Relations personnel, and supervision of the HIECA Program.

Duties included: Regional coordination of Consumer Relations Department activities, Demand Side Management and Marketing activities, HIECA Program activities, and SC-1C coordination activities. Also, direct supervision of Dunkirk district Consumer Relations and regional Marketing Department personnel, as well as servicing the largest industrial customers.

Duties include: Responsibility and executive leadership for all aspects of the distribution business in the region including customer service, strategic account management, and overall financial responsibility for the region.Accomplishments: Settlement of City of Buffalo municipalization threat; improved Company image within the community as noted by the.

included: Responsibility and executive leadership for all aspects of construction and maintenance of a utility distribution system including Transmission and Distribution, Meter & Test, Design, Customer Service, Sales, Transportation, Forestry, long range planning, and budgetary control.Accomplishments: Improved safety performance; improved customer.

included: Management responsibilities for Electric Planning, Consumer Relations, Demand Side Management, Account Management, Scheduling, Credit & Collections, and District Office activities.Service on various committees and projects including: Chairperson of the Strategy Team in the development of the ECS Strategic Marketing Plan, ECS Business Planning.

B.A. Degree, English

Education record

Education record

Education record

Education record

A.A.S. Degree, Electrical Engineering Technology

Education record

Adult Education program. Courses taken in steam engineering and refrigeration. Received City of Buffalo First Class Stationary Engineers.

Education record

Successfully completed Tuck Executive Program.