Dennis Hernández
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Dennis Hernández Email & Phone Number

Concentrix BackOffice Agent at Concentrix
Location: Managua, Nicaragua 5 work roles 5 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Concentrix
Role
Concentrix BackOffice Agent
Location
Managua, Nicaragua
Company size
63116 employees

Who is Dennis Hernández? Overview

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Quick answer

Dennis Hernández is listed as Concentrix BackOffice Agent at Concentrix, a with 63116 employees, based in Managua, Nicaragua. AeroLeads shows a matched LinkedIn profile for Dennis Hernández.

Dennis Hernández previously worked as Mobile Services BackOffice Agent at Concentrix and Auxiliar de soporte de TI at Centro Juvenil Don Bosco. Dennis Hernández holds Técnico Superior En Administración De Redes, System, Networking, And Lan/Wan Management/Manager from Universidad Nacional Autónoma De Nicaragua (Unan-Managua).

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Email format at Concentrix

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Concentrix

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Profile bio

About Dennis Hernández

Mobile Services BackOffice Agent Level 2 for Concentrix in Claro Nicaragua.

Current workplace

Dennis Hernández's current company

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Concentrix
Concentrix
Concentrix BackOffice Agent
fremont, california, united states
Website
concentrix.com
Employees
63116
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5 roles

Dennis Hernández work experience

A career timeline built from the work history available for this profile.

Mobile Services Backoffice Agent

Current
Concentrix

Managua, Managua, Nicaragua

Responsibilities:- Manage and support mobile ISP lines, addressing customer inquiries and complaints.- Deactivate and reactivate services as requested, ensuring all parameters are correctly configured.- Verify HLR parameters for accurate service functionality.- Basic troubleshooting and technical support for mobile devices and network issues.- Handle billing disputes for mobile data plans.- Escalate unresolved issues to the systems department for further investigation.- Work effectively under pressure, handling high call volumes and de-escalating irate customers.

Jun 2024 - Present

Auxiliar De Soporte De Ti

Centro Juvenil Don Bosco

Managua, Managua, Nicaragua

- Manteniendo preventivo y correctivo de los equipos de cómputos administración y laboratorios de Informática- Instalación y mantenimiento del cableado estructurado.- Inventario de equipos de cómputos.- Instalación de sistema contable. - Configuración de correo POP3 o SMTP. - Agregar equipos y cuentas al dominio (DC). - Resolución de problemas.

Jun 2023 - Dec 2023

Pasante De Soporte Técnico

Asociación Congregación Salesiana, Centro Juvenil Don Bosco

Managua, Nicaragua

Oct 2022 - Dec 2022

Pasante Del Departamento Técnico Informático

Grupo Monge Nicaragua

Managua, Nicaragua

Jun 2022 - Sep 2022
Team & coworkers

Colleagues at Concentrix

Other employees you can reach at concentrix.com. View company contacts for 63116 employees →

MH Miwa Hashimoto Miwa Hashimoto Colleague at ConcentrixGreater Kuala Lumpur, Malaysia View → MY Mohamed Yassine B. Mohamed Yassine B. Colleague at ConcentrixKénitra Province, Rabat-Salé-Kénitra, Morocco View → TM Thanarat Meenwanpen Thanarat Meenwanpen Colleague at ConcentrixBangkok, Bangkok City, Thailand View → MM Maylyn Maca Maylyn Maca Colleague at ConcentrixNational Capital Region, Philippines View → JB Jill Bonzano Jill Bonzano Colleague at ConcentrixChesterfield, Virginia, United States View → NM Nithin Mathew Nithin Mathew Colleague at ConcentrixLondon, Ontario, Canada View → SC Susan Casiguran Susan Casiguran Colleague at ConcentrixQuezon City, National Capital Region, Philippines View → JS Jaladhar Sahoo Jaladhar Sahoo Colleague at ConcentrixKolkata, West Bengal, India View → KM Kim Magwate Kim Magwate Colleague at ConcentrixLanao Del Norte, Northern Mindanao, Philippines View → ED Elena Dudnic Elena Dudnic Colleague at ConcentrixNetherlands View →
5 education records

Dennis Hernández education

Ethical Hacker, Computer And Information Systems Security/Information Assurance

Academia De Ciberseguridad

Administración De Servidores, Tecnologías De La Información

Centro Juvenil Don Bosco

VMWare Esxii Servicios de Active Directory Controladores de dominio Windows Server 2022 Ubuntu Server 20.04

Técnico En Matenimiento Y Reparación De Microcomputadoras, Computational Science

Centro De Estudios Computarizados Nicaragüense

Activities and Societies: Mantenimiento preventivo, correctivo, hardware, software y redes.

FAQ

Frequently asked questions about Dennis Hernández

Quick answers generated from the profile data available on this page.

What company does Dennis Hernández work for?

Dennis Hernández works for Concentrix.

What is Dennis Hernández's role at Concentrix?

Dennis Hernández is listed as Concentrix BackOffice Agent at Concentrix.

Where is Dennis Hernández based?

Dennis Hernández is based in Managua, Nicaragua while working with Concentrix.

What companies has Dennis Hernández worked for?

Dennis Hernández has worked for Concentrix, Centro Juvenil Don Bosco, Grupo Monge Nicaragua, and Asociación Congregación Salesiana, Centro Juvenil Don Bosco.

Who are Dennis Hernández's colleagues at Concentrix?

Dennis Hernández's colleagues at Concentrix include Miwa Hashimoto, Mohamed Yassine B., Thanarat Meenwanpen, Maylyn Maca, and Jill Bonzano.

How can I contact Dennis Hernández?

You can use AeroLeads to view verified contact signals for Dennis Hernández at Concentrix, including work email, phone, and LinkedIn data when available.

What schools did Dennis Hernández attend?

Dennis Hernández holds Técnico Superior En Administración De Redes, System, Networking, And Lan/Wan Management/Manager from Universidad Nacional Autónoma De Nicaragua (Unan-Managua).

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