Dennis Kihia Email and Phone Number
I am a results-driven growth hacker and product marketing professional with over 7 years of experience driving strategic growth and business transformation in fintech, neo-banking, payments, and e-commerce sectors across Africa. With a deep understanding of Go-to-Market (GTM) strategies, brand positioning, business intelligence, and data-driven decision-making, I specialize in unlocking opportunities and scaling products to achieve measurable business impact.Currently, as the Head of Marketing at Waya, I lead a high-performing team of six in delivering growth strategies across eight African markets. My efforts have driven over 100,000 Monthly Active Users (MAUs), onboarded 150+ merchants, and significantly enhanced revenue while reducing acquisition costs by 75%. I am adept at campaign optimization, consumer behavior analysis, and leveraging data insights to develop winning strategies that increase customer lifetime value (CLV) and ROI.Previously, at Cellulant, I managed successful digital banking growth initiatives for top-tier banks, leading acquisition campaigns that generated over 1M active users and 5M monthly transactions. My experience spans both B2B and B2C ecosystems, utilizing tools like Salesforce, HubSpot, Power BI, and Tableau to track performance, analyze data, and deliver actionable insights.I thrive at the intersection of strategy, marketing, and technology, with a passion for scaling products, optimizing marketing campaigns, and fostering long-term client relationships. My expertise also includes market research, partnership development, and cross-functional collaboration, making me well-versed in navigating complex business landscapes.If you're looking for a marketing leader with a proven track record in scaling businesses, improving customer retention, and driving revenue growth in fast-paced environments, let’s connect!
Waya
View- Website:
- wayamoney.com
- Employees:
- 10
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Co-Founder And Chief Marketing OfficerWayaNairobi County, Kenya -
Head Of MarketingWaya Dec 2021 - PresentNairobi, Kenya1. Formulate go-to-market strategies for 8 markets in Africa i.e., Ghana, Nigeria, Kenya, Uganda, South Africa, Francophone (Senegal, Cameroon, and Guinea)2. Lead a team of 6 members to deliver growth, product marketing & sales, product revamp & design and customer success 3. Online and offline marketing - paid Ads -(Social media, Google ads, Youtube ads), website SEM & SEO, Appstore optimization, In-app marketing, influencer & affiliate marketing, events and traditional marketing 4. Campaign optimization through consumer behavior analysis, market research, and global factors affecting markets, e.g., politics, economics, climate, policy regulations, etc 5 Deep understanding of the African tech ecosystem. Participated in fundraising rounds (Pre-seed, seed, and post-seed). 6. Public relations, communication, and stakeholder engagements and updates 7. Business Intelligence, resource allocation, data & insight analysis to forecast growth and identify business opportunities within the continent8. Formulate new strategies for increasing revenue, ROI, CLV, reducing CAC, Customer retention, acquisition, and lowering customer attrition9. Delivered 100k+ MAUs 150+ merchants on the Wayamoney payments platform10. Reduced CAC from $8 to $2 per users, Increased CLV to $50 per user, and Increased Monthly Recurrent revenue by 80% across the business -
OwnerKihia Tech Africa Ltd Jan 2017 - PresentNairobi, Kenya1. Founder and owner Kihia Tech Africa Ltd - a software & hardware CCTV installations company2. Successfully installed CCTV to more than 30 shops, businesses and homes within and outside Nairobi County3. The business is on hold as I seek to grow my career in other areas
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Digital Banking Growth ManagerCellulant Mar 2020 - Nov 2021Nairobi, Kenya1. Drove usage and adoption of digital banking services through partner marketing campaigns in collaboration with banks under the Cellulant eco-system (Absa Bw, SCB Bw, FNB Bw, Letshego Bw, Stanbic Ke, DTB ke, Co-operative bank Ke, Ecobank Gh, Absa Gh, Stanbic Gh, Natsave Zm, SCB Zm, Atlas mara Zm, DTB Tz, DTB Ug).2. Managed successful acquisition campaigns to acquire over 1M monthly active users and 5M monthly successful transactions, on the banks digital banking channels 3. Stakeholder management, communication and timely updates on marketing campaigns to acquire, retain and lower churn rates on banks' digital banking channels4. Ensured Return of Investement is recouped by offering bank users a myriad of services to choose from on the digital banking channels5. I led a team of 2 and ensured that we are always delivering on our Objective Key Results6. Ensured a smooth execution of marketing campaigns in a close collaboration with all key stakeholders, including Bank's Digital banking teams, Marketing teams, Engineering teams, Product design teams, Data analysis & ERP teams, Customer success managers7. Campaign optimization by analyzing user behaviors, market research and global trends 8. Formulated new concepts and strategies for significantly increasing Monthly Reccurent Revenue and business development, at the same time lowering operational costs e.g. Customer Acquisition Costs9. Experience in using Customer Relationship Management products such as Hubspot, Zoho, Salesforce. Data analysis softwares e.g. Oracle BI, Power BI, Metabase, Tableue. Project management softwares e.g. Asana, Trello, Jira to deliver growth. -
Tingg Activation LeadCellulant Sep 2018 - Mar 2020Nairobi, Kenya1. Drove usage and adoption of the Tingg payment platform through partner marketing campaigns in collaboration with businesses & merchants under the Cellulant payments eco-system (Kenya Airways, Ethiopian Airlines, Emirates, Multichoice, Nairobi City Water Sewerage Company, Kenya Power and Lighting Company, Telcos - Safaricom, Airtel, Media - Kwese, Startimes, Zuku)2. Formulated marketing campaigns that acquired over 500k monthly active users and over 2M monthly transactions on the Tingg payments platform3. Online (Paid Ads on social media & google, SEO) and Offline (Email marketing, In-app, OGA, influencer, SMS, Events) marketing of the Tingg payment platform 4. Managed marketing campaigns to generate leads, acquire, retain, and reduce customer churn 5. Optimized marketing campaigns by analyzing user behavior, market research, competition, and global trends6. Ensured we recouped our Return on investment by offering customers numerous services to choose from (Airtime, Billers, Bookings) and lowering operation costs e.g. Customer Acquisition Costs7. Stakeholder management and timely reporting on marketing progress
Dennis Kihia Education Details
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Project Management
Frequently Asked Questions about Dennis Kihia
What company does Dennis Kihia work for?
Dennis Kihia works for Waya
What is Dennis Kihia's role at the current company?
Dennis Kihia's current role is Co-founder and Chief Marketing Officer.
What schools did Dennis Kihia attend?
Dennis Kihia attended University Of Nairobi.
Who are Dennis Kihia's colleagues?
Dennis Kihia's colleagues are Engracia Mofuman, Hannah Osei Konadu, Moses Akin, Mary Annan, Isaac Mensah, Godwin Moses, Mary Annan.
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