Dennis Kleeman Email & Phone Number

Remote

- Hire, train, lead and develop a team of recruiters and senior recruiters through daily operational duties and guidance of sales team members, increasing team member capability and competency- Developed and executed strategic recruitment initiatives, aliening talent acquisition strategies with overall business objectives- Successfully implemented recruitment process outsourcing partnerships optimizing efficiency and enhancing talent acquisition outcomes.- Oversee team member KPIs by communicating job expectations, streamlining productivity and maximizing production.- Earned the “Pinnacle” award for being the top recruiting team throughout the county and being a 6-time Compass Award winner for outstanding achievement in total sales and results.- Implemented innovative strategies to improve the recruitment process to attract top talent, resulting in enhanced candidate quality and increased hiring success.- Demonstrated expertise in stakeholder management, fostering collaborative relationships with hiring manager, executives, and cross-functioned teams to ensure alignment and satisfaction throughout the entire process.- Fully responsible for all ATS systems throughout all client enterprises- Managed a fully remote team of 8-9 recruiters providing guidance, coaching and mentorship to drive high performance while making sure we continually achieved needed recruitment goals.- Improve team productivity by evaluating performances and conveying feedback for areas of improvement- Accountable for management of all recruiting operations, including executive search, program management, marketing and quality.- Developed / integrated KPI Dashboard for leadership team to accelerate team performance.- Mentored all recruiters and colleagues as the Subject-Matter-Expert on all things related to talent acquisition.Coached, trained, developed a fully remote sales (recruiting) team of 9 to exceed yearly quota by more than 152% two years running.

Metro Jacksonville

- Coach approximately 75 real estate sales agents individually and in group settings in all sales generated activity from the initial time of prospecting to the actual closing of the sale. - In charge of ensuring that all professionals within the organization are fully trained in both class room type set-up as well as at work stations utilizing to the most favorable sales and CRM techniques.- Responsible for all company trainings with members of the organization. Average of two(2) training sessions per day; 5 days a week consisting of anywhere from 10-50 participants. - Audited and monitored the daily activities to ensure the employees are providing optimum service levels.

Jacksonville, Florida Area

• CNO Financial Group is middle-income America’s valued financial security. The totality of our recruiting focus was placed on the following product lines specializing in Cancer, Heart & Stroke, Accidental Injury, Intensive Care, Critical Illness and Life Insurance. • Driven by two divisions within the enterprise known as Consumer Marketing Division and the Worksite Marketing Division. Customers purchase supplemental health and life insurance products from the comfort of their home or at the worksite.• Oversaw five (5) National Recruiting Managers ensuring that compliance with all aspects of the job are achieved and exceed expectations.• Supporting all recruiting and interviewing activities, delivering world class presentations expressing company’s mission, vision, expectations, and growth opportunities. Accountable for continued growth and achievement of company’s annual recruitment goal.• Identifying the company’s goal to relevancy while building rapport and ensuring a best-in-class applicant experience by utilizing appropriate probing questions, expert listening skills ensuring the client’s (Managers) needs and preferences are understood and accurately interpreted.• Building and maintaining relationships with independent contractors operating as field managers to develop a thorough understanding of their location’s culture.• Collaborating with senior leadership team consisting of Field Vice Presidents, State Mangers, Regional Managers and District Managers to promote a thorough understanding of the proper channels and resources required to build their respective sales teams with viable candidates that fit into the overall business strategies. • Averaged over 6MM in new agent premium with new hires our team brought into the organization year-over-year.

• In charge of all aspects from a hiring perspective for the company both domestically and globally, resulting in cutting down on attrition by 74% resulting in a saving of more than 1.6 million dollars. • Accountable for the complete resign of the entire recruiting department worldwide. Successfully developed and implemented the new strategies saving the company over $400,000 per year.• Enhanced the public image and recognition of the firm’s name within the business communities through relationship building, community outreach and aggressive networking.• Negotiated with C-Level Executives closing deals on regular consistent basis.• Responsible for complete day-to-day operations of all 13 call center sites across the globe with complete responsibility of the hiring of all employees into the enterprise.• In charge of directing and managing the United States, Philippines and Mexican locations of 30 Recruiting Managers.

*Annual sales of over 4 million dollars with a PBT (profit before tax) at over $251,000. Ranked 43rd nationally out of 1211 locations in 2009*Plans, directs and controls all phases of a successful operation within a branch office*Manages the process of recruiting and hiring branch sales and service staff. Provides development and career opportunity for branch staff*In charge of making sure all staff members are fully trained and utilized to the most favorable level*Schedules and conducts regular staff meetings. *Audits and monitors the daily activities to ensure the branch are providing optimum service levels. *Accountability for all branch activity while having complete P&L responsibilities

Responsible for business development within the sales, management, mortgage, contact centers, insurance, clerical, and administrative arenasIdentify client needs within a consultative approach while targeting sales presentations to optimize opportunitiesDevelop business plans and strategies to meet and exceed client and company objectivesCultivate and maintain long lasting business relationships; ensuring repeat and referral businessConsecutively ranking in the top 10% in direct hire placements for the entire company Work directly with client’s upper management using both one-on-one meetings and conducting group presentations

Oversaw entire operation of a search firm placing only high caliber professionals in major corporationsDeveloped successful strategies to target new accounts while maintaining existing accountsCultivated impressive record for successful matches assisting employers in meeting and exceeding goalsNegotiated and solidified all sales acting as liaison between potential new candidates and client companiesResponsible for educating and identifying suitable candidates for existing client companiesHandled all client relationships and closing of the sale throughout the United States of AmericaAdded new client companies through daily cold calling and weekly field visits increasing client base