Dennis Knapp Email & Phone Number

Harrisburg, Pennsylvania Area

Transitioned to part time, providing guidance to the Account Management Team following the acquisition of Freudenberg-IT by Syntax.

Senior Customer Manager providing a single point of contact for contract management and services provided to Hybrid Cloud, SAP Hosting customers. Leader with accountability for day-to-day activities in support of the customer’s business-critical systems.

Client Executive Manager providing a single point of contact for SAP Hosting customers at AT&T.

Managed all phases of SAP Managed Services customer contracts while achieving profit margin targets. Led with a focus on maintaining high customer satisfaction while working with customer executive teams to develop plans for a significant business transition.

Developed and negotiated contracts to support a highly visible, strategic SAP Partner Relationship with AT&T.

Senior Client Representative for this information technology consulting and services firm, providing sales and marketing efforts to fuel growth.

Director of Sales and Marketing managing inside and outside sales teams. Provided executive team leadership and creativity to this small and transitioning business.

PresidentMarketed, sold and conducted customized sales training and reinforcement workshops (Sales and Presentation Skills) in small, medium sized businesses.

Accomplished professional with significant experience, primarily in Sales and Business Development roles, tailoring IBM solutions for customers. Consistently achieved objectives over an extended career.