Dennis Kras Email & Phone Number

Tilburg, Nb, Nl

Gouda, Zuid-Holland, Nederland

I'm open for any opportunity that requests a better service as a result. Whether it is a long term Service Management role or an assignment for facilitating a workshop. I bring over 10 years experience in Service (Level/Delivery) Management, Financial Management, Contract & Supplier Management. An additional 15 years of working with SLA's, DAP's, ITIL, ASL, BISL and performance Management. I have also over 8 years of LEAN/SENS and Agile experience to share. As a person you can describe me as a structured professional. With good networking skills and proper communication skills you can call me a "people" person. I'm result driven with an eye for optimization.

Tilburg, Noord-Brabant, Nederland

Tilburg, Noord-Brabant, Nederland

IT docent voor o.a. Service Management en IT beheer.

'S-Hertogenbosch, North Brabant, Netherlands

Amsterdam, Noord-Holland, Nederland

Utrecht, Utrecht, Nederland

Delft En Omgeving, Nederland

Utrecht Area, Netherlands

Tilburg Area, Netherlands

Supporting the new set up of the function Purchasing, to provide and improve the processes, systems and reporting. Making use of SAP BW, Excel, ECM and presenting outcomes and recommendations.--> Develop, implement and improve reporting on management information,--> Datamanagement, informationmanagement & reporting on spend, portfolio, savings and HR metrics,--> Participating various improvement projects--> financial mgt (forecasting, spend mgt)

The Service Demand Manager maintains and gradually improves IT Service quality received from his suppliers. He makes use of a constant cycle of agreeing and monitoring upon IT service achievements and instigation of actions to eradicate poor service – in line with business or cost justification.--> Service level mgt,--> Contract mgt/negotiations,--> Outsourcing,--> project mgt,--> financial mgt

The Sourcing Provider Management team is part of the global Lighting IMC department and reports directly to the CIO. Objectives are to ensure the IMC competitiveness towards the Lighting business in order to be able to act predictably and quickly to implementing Lighting business strategies. The sourcing provider manager makes use of market developments to smarter run our business to be able to source needed skills/services in a smart way.--> (out)sourcing--> contract mgt,--> project mgt,--> financial mgt,

As a consultant I engaged projects as a functional administrator, responsible for release management, implementation of global projects and changes. As the resource allocator I was responsible to match the required competencies (consultants) to the customer requests (internal as well as external clients). As a resource allocator I was responsible to have up-to-date reporting to management regarding the utilization of the population, opportunities and development areas.--> sales,--> sourcing, resource allocation,--> consulting,--> functional support, change mgt,--> project mgt,

Mbi, Computer/Information Technology Administration And Management

Bachelor, Business School (Personell Management)

Commercial management, financial management, logistics and personell management Graduation asignment: process oriented research.

Mbi, Information Technology, Master

MBI (Master in Business Information)