• Successfully employs well-developed organizational and research skills with extensive experience in customer service, technical consultation, troubleshooting and problem solving.• Experience in technical project management, creatively employing decision-making skills so as to allow technical systems to operate efficiently and within budget constraints.• Extensive background in statistical research, using strong organizational ability, logical analysis and critical thinking in order to uncover needed information and proceed to solutions.• Communications background along with proven writing, editing and layout skills demonstrate an ability to explain complex issues clearly to divergent audiences.• Shows strong desire to learn new technical concepts in computer operating systems, mobile computing, “cloud” computing, office duplication systems and in hardware and software issues.Specialties: Help desk and technical supportTechnical writing and diagrammingComputer hardware, software and networkingPublication and website designRecord-keeping and research organization