Oversaw enhancements, upgrades, bug fixes, and new development for various subsystems within in-house Single Point Ticketing System. Managed Queue Management and SLA Contract Lines, including report creation and configuration, user security, and screen functionality. Conducted UAT testing and facilitated migration to production. Handled service calls, work order labor and expense codes, product management, project management, and change management. Maintained and created Web-based applications for organization, including user data entry screens, administrative control screens, database tables, views, triggers, indexes, and stored procedures. • Developed and implemented new management ad hoc receipts and customer reports. Used Visual Studio 2017/2022, ASP.NET(Core), C#, MVC, SQL Server 2014, SQL Management 17.7, Dev Express, WPF. • Utilized Visual Studio 2017/2022, ASP.NET(Core), C#, Blazor, MVC, Terraform, SQL Server 2014, SQL SSM/SSE, SQL Management 17.7, JavaScript, JIRA, JSON, Bit Bucket, documentation in SSRS, MS Word and Crystal Reports.• Developed and implemented new management ad hoc receipts and customer reports. Used Visual Studio 2017/2022, ASP.NET(Core), C#, MVC, SQL Server 2014, SQL Management 17.7, Dev Express, WPF. • Developer user screens using MS Blazor as both front-end/back-end development tool and created user daily reports with Angular also as a front-end language.

Performed enhancements, upgrades, bug fixes and new development, UAT testing, and migration to production for many subsystems within the inhouse Single Point Ticketing System including Queue Management and SLA Contract Lines which encompassed creation and configuration of reports, user security and screens with insert/update and data retrieval functionality for service calls, work order labor and expense codes, product management, project management, change managementENVIRONMENT: Visual Studio 2017, ASP.NET(Core), C#, MVC, SQL Server 2014, SQL SSM/SSE, SQL Management 17.7, JavaScript, JIRA, JSON, BitBucket

Implemented Northridge Loan System (NLS) into existing loan system, overseeing entire process. Created scripts to handle daily loan payment and non-payment processing. Developed new screens for existing loans and web-based screens for user data entry. Designed stored procedures for retrieval and population of developed screens and data processing of new loans. Ensured compliance with Massachusetts usury regulations by verifying GAP insurance payment calculations. • Crafted custom MS Word correspondence letters for recipients. • Integrated Encompass Borrower Portal online loan payment system into AZURE cloud database. • Analyzed and established operational business rules for loan processing. • Facilitated productive meetings with management, NLS support staff, and end users. • Utilized Visual Studio 2015, ASP.NET(Core), C#, SQL Server 2008R2, Azure cloud database, MS SQL Server Management Studio, MS Framework 4+, SQL DDM/DDE, NLS (Northridge Loan System), and Borrower Portal.

Designed and developed new business rules to meet system requirements in Web-based Document Review and Processing system. Created standard screens and functionality for Review, Maintenance, Reconciliation, Publishing, and custom screens. Implemented stored procedures for creating new database tables and views and populating. Generated stored procedures to transfer data between sequential screens for user data entry and review processes. Coordinated in-person and web meetings with management, technology team, and users for requirements reviews, design changes, code reviews, and progress analysis. • Utilized Angular 9 with ngModel to create template components for screen fields as data entry tools. • Worked with Visual Studio 2012, SQL Server 2014, ASP.NET (Core), VB.NET, Angular 9, MS Framework 4+, and DevExpress Third Party Controls (ASPxGridViews, APSxPageControls (Tabs), Custom Editing Panels, ASPxDropdowns, ASPxComboBoxes, etc.).

Revised and enhanced multiple client websites and backend databases as member of technical staff. Improved functionality and user experience by migrating and integrating new data fields and content. Redesigned and added website pages, database tables, views, and triggers for optimized performance. • Created new reports, admin screens, and implemented corrective measures to address existing stored procedure deficiencies. • Proficiently utilized Visual Studio 2013, SQL Server 2014, C#/VB.NET, MS Framework 4.5.2, WCF, MVC 5.0, Bootstrap Responsive Web Design, SSRS Report Builder, SSIS, and JQuery for successful project implementation.

Developed and led software for user interface of Xenon Corporation Light Pulse Generator system, specifically for Windows 10 Tablet platform. Created intuitive and visually appealing screens and controls for user interface, ensuring seamless interaction and functionality. • Implemented necessary connections between application and system controllers to enable control and firing of Light Pulse system based on user input criteria. • Utilized Visual Studio 2012 and C# in conjunction with ASP.NET to develop Windows 10 Tablet interface.• Employed MS Framework 4.0...4.5 and log4net for efficient and effective development and logging functionalities.

Developed new screens and functionalities for internal websites, enabling easier navigation and access to information. Enhanced stored procedures, triggers, and events for backend internal and external website applications. Created screens for Production Planning web application, facilitating tracking, updating, and budgeting for the manufacturing process. Designed and implemented new FujiWeb2 functionality for production analysis of G7 Tape manufacturing. Revamped existing internal and external websites to effectively track production of new G7 Tapes on the manufacturing floor. • Redesigned multiple websites and Dternity applications, improving user experience and functionality. • Updated manufacturing applications and reporting systems, enhancing efficiency and accuracy. • Reviewed, selected, installed, and configured new company-wide version control system for manufacturing and corporate software. • Expanded FujiWeb2 site to include management and processing of the new G7 Tape backup system and its backup tapes.• Environment: Utilized Visual Studio 2010/2014, SQL SERVER 2014, C#, SQL Management Studio 2014, ASP.NET, WCF, WPF, AJAX, JQUERY, VB.NET, SQL DDM/DDE, MS Framework 4.0/4.5, SSRS Reports, EFT Data Loader, and Fuji Web 2.

Member of a technical support team for the roll out of new SSRS Reports for an existing product into Canadian stores. NEXXUSONIT is an inventory and billing system for stores such as 7Eleven which bills the store/client at the time of sale of a product (NY Times) instead of when the inventory is delivered to the store/client, thus reducing store/client overhead.• Created new dual language (French/English) reports using Report Builder 3.0 for the new Canadian market• Create new stored procedures, tables, associated with the new screens for NEXXUSONIT• Worked on fixing existing Report stored procedure limitations• Supported ticketing issues from new Canadian clients such as adding new feature (buttons, grids, popup, etc.), fixing known or newly found bugs and adding new wish list requests.• Supported technical design meetings and other team related issue

Member of a small technical team developing a custom Municipal Tax Rate Web Portal for NH Cities, Towns and Village for the NH Department of Revenue to Warrant Articles, Budgets, School Budgets and Fees for the setting of annual tax rates.• Created new screens and associated links for the Portal• Created new stored procedures, tables, associated with the new screens• Corrected known deficiencies in existing stored procedures, tables and objects• Creation of SQL Server Objects for processing db queries, data inserts, and updates, throughout the application• Worked with ASP.NET Tools and JQuery objects such as GridView, Repeaters, DropDown Lists, Popup Objects and other similar components for data presentation to users• Designed code behind functionality for new and existing screens• Created WCF web services• Environment: ASP.NET, C#.NET, C++, JavaScript, jQuery, WPF, WCF, Visual Studio 2013, MS Framework 4.5.1, SQL Server 2014, SQL Server Management Studio 2014

Worked on implementing enhancements for a custom Time & Billing application. • Design analysis of an existing legacy custom Time & Billing (T&B) system.• Supported technical meetings with users to determine what enhancements would be added to the existing T&B system and which functions would be move to a new ASP.NET app.• Migration of existing report generation off the legacy system and to the new ASP.NET app.• Created new process for porting existing Employee payroll records for ADP payroll processing• Creation of a ASP.NET process for porting database data • Created scripts for implementing database changes.• Created new and enhanced stored procedures for the application

Member of a team developing a custom sales scheduling web application written in Orchard CMS. Orchard CMS is an open-source Content Management System built on the ASP.NET MVC platform.• Aiding in design of Content, Content Definitions, Content Types and Content Parts.• Aiding in design of Content Layers (Views) with Bootstrap (for responsive design), LESS and Media Queries.• Aiding in database design layouts (Models).• Aiding in design of Modules and Widgets (Modules can be 3rd party or custom add-ins, Widgets are Razor code segments defining where they appear in the code).• Defining new custom User Roles (such as Sales and Operational Representatives, etc.).• Creating Exports for deployment suites (referred to as receipts) to various user sites.• Supported technical design meetings. • Configuration of user permissions.• Environment: Orchard CMS, MVC 3.0, C#.NET, C++, JavaScript, Visual Studio 2013, Web Matrix 3.0, MS Framework 4.5, Entity Framework 5, SQL Server 2012, JSON, RESTful.

Senior IT/.NET Web Consultant• Designed MVC 3.0 Views, Models and Controllers based on new requirements and specifications.• Worked on bug issues associated with currently released versions of the application.• Designed stored procedures for CRUD (Create, Retrieve, Update, and Delete) procedures.• Working on migration of older module versions to the current web application.• Working with SOAP and REST processes.• Supported technical design meetings.

Senior IT/.NET Web Consultant• Senior C#.NET software developer for the migration/enhance an existing Web browser application ("Profile"), written for VS 2005 in Framework 2.0 to operate on VS 2010 w/Framework 4.0 on SQL Server 2012 while maintaining the legacy application support. • Correcting issues related to the application migration such as modifying screens, code, db tables, rewriting Javascript controls, and other related functionality.• Required enhancements such as replacing outdated JavaScript controls with the latest Telerik DevCraft controls such as GridViews, Calendars, Date Editor, Telerik Reports, etc.• Design of new screens, processes, new server Jobs and integrating them into the existing modules of the application.• Fixed existing defects currently impacting functionality of the application.• Improved performance of Async Jobs and related processes that are run nightly, weekly and on demand.• Create software maintenance releases for existing clients.• Update the current Crystal Reports version to Telerik Reports equivalents.• Support existing clients on issues that occur daily while working on the migration.• Document the application, processes and workflow.Database Administrator• Support existing clients with their database and server related issues.• Create new stored procedures, tables, and views, associated with new screens/enhancements to the "Profile" application.• Fix known deficiencies in existing stored procedures, tables and views.• Support data feeds associated with quarterly NCOA/ECOA processes (National/Email Change Of Addresses)• Support Promotional Extracts and Data Extracts for client charitable campaigns.• Configuration of Windows 2012 Server for web hosting, application pools, and web site user permissions.

Member of a small development team redesigning 12 existing Oracle Reports developed in Oracle Reports Builder and migrate them as ASP.NET Web based Intranet applications. Developing with Visual Studio 2008 C# with DevExpress Custom Control, AJAX and Javascript for retrieving and storing content to an Oracle 11g database. • Developed scripts (Oracle Packages) for the creation of Oracle 11g Server tables, views and grants. • Creation of Oracle stored procedures.• Created dynamic screens integrating multiple DevExpress control not limited to Ajax Manager, ASPxGridViews, ASPxPageControl (Tabs), Custom Editing panels and other controls.• XtraReports for the creation of Web Based Reports.• Supporting company client web and application development.• GUI Web screen designs with AJAX

Senior member of technical staff with initial technical responsibilities:• Support Electrical Contractor Estimation Software (IntelliBid) with new enhancements and ongoing maintenance and deployment issues.• Provide design recommendations and analysis for new ConEst website and CMS both in ASP.NET.• Provide design recommendation and analysis for new ConEst mobile applications for exiting web based product line.

Member of a small development team redesigning the new POR 2.0 website which provides detail pharmaceutical information, warning and usage data on various products for the medical industry as well as setting up appointments and communications between Physicians and Vendor Sales Representatives. • web site developed in VB.NET under Framework 4.0, using Visual Studio 2010 and SQL Server Management Studio• aided in developed of the new business rules for new site• created tables and stored procedures for MS SQL Server 2008 database• implemented multiple TELERIK RadControls for ASP.NET AJAX along with email confirmation/correspondence with all participating parties.

Member of a Scrum Agile IT team developing Mitre’s Annual Review System along with a web based Publication Release System for the collection, editing, management approval and final release of all associated documents published for internal use and provided to the general public.• Migration of legacy Excel VSTO/Oracle spreadsheet application into an INTRANET application using VB.NET under Framework 4.0, MS Office 2010 and Oracle 11g.• Analyzed and created detailed functional/design specifications and business rules for migration and enhancements• Developed scripts for the creation of Oracle 11g tables, views and grants• Created Data Models interfacing new Web Services (asmx) to an Oracle 11g database for data retrieval and updating.• Developed major section of the application for data presentation via Excel Workbook• Created PL/SQL stored procedures that were called by the Web Services for retrieval and updating of workbook contents to/from the Oracle 11g database.

Providing IT services and development of custom software and web based applications concentrating on:• Design of websites, web based applications and custom applications for local clients using Visual Studio 2008/2010 in VB.NET and C#.NET• Design and use of SQL Server database (tables, views, stored procedures, triggers)• Design of custom content management systems (CMS)• Design of web services with WCF

Providing IT services and development of custom software and web based applications for local clients concentrating on:• Design of websites, web based applications and custom applications using Visual Studio 2005/2008 in VB.NET and C#.NET• Design and use of SQL Server database (tables, views, stored procedures, triggers)• 3rd Party Controls with TELERIK and DEVEXPRESS• Design of web and Window services• Design of websites using Adobe CS3/CS4

Providing IT services and development of custom software and web based applications for local clients concentrating on:• Design of websites, web based applications and custom applications using Visual Studio 2005/2008 in VB.NET and C#.NET• Design and use of SQL Server and Oracle database (tables, views, stored procedures, triggers)• 3rd Party Controls with TELERIK• Design of Web and Windows services

Develop new add-ins to an existing Microsoft Dynamic CRM system. • developed and integrated new new screens and associated functions CRM system• developed with C#.NET under Visual Studio 2010 for accessing the existing data content of the current CRM system.

Team member developing new enhancements for their web based charitable management system.• adding enhancements to the Portfolio and Portfolio Web Services product lines using Visual Studio 2008 using C#.NET, AJAX, TELERIK Controls, JQUERY, and Silverlight• participated in new product development in C#.NET• creating new SQL Server stored procedures to support new enhancements

Member of the Sox IT development team designing new Intranet and Web applications and enhancements existing applications.• developed in a Visual Studio 2008, C#.NET, AJAX and DEVEXPRESS controls in a MS SQL Server 2005 environment• added enhancements to existing application for the tracking of tickets, player participation and additional event activities and donations for Red Sox community relation activities. • enhanced an intranet application that tracks discounted event tickets for home games provided to employees and creates records for management of the taxable event and deductions from employee payroll

Member of an agile development team designing various administrative controls for a new Add-In product for Microsoft Outlook.Administrator Settings Application• Server application written in C#.NET under Visual Studio 2008 to provide system admin the ability to configure the operational settings for the new Add-In productUser Settings Outlook Add-In Application• Built a custom configuration panel for MS Outlook for user customization of their Add-In application

As Senior Web & IT Developer my responsibilities included:• Design & administration of corporate website written in Visual Studio 2008 and ASP.NET• Administered Windows 2003 Web Server and Configure IIS Services (FTP, SSL, SMTP and Website)• Create web services using WCF• Create custom Content Management System (CMS)• Create online Pharmacy new Prescription and Refill System (quickSCRIPT)

Providing IT services and development of custom software and web based applications concentrating on:• Design of websites, web based applications and custom applications using Visual Studio 2005/2008 in VB.NET and C#.NET• Design of websites using Adobe CS3/CS4• Design and use of SQL Server database (tables, views, stored procedures, triggers)• Design of web services with WCF• Design of custom content management systems (CMS)

Founder, CFO and VP of Engineering of an IT Consulting Firm in Downtown BostonResponsibilities included:• Being Chief Financial Officer (CFO) of the company• Assisting in day-to-day operations and assignments of the staff of 55 technical and office employees• In charge of Payroll and Staffing• Provided technical consulting to clients both in-house and onsite