Dennis H. Email and Phone Number
Kinston, NC, US
Dennis H.'s Location
Raleigh, North Carolina, United States, United States
Dennis H.'s Contact Details
Dennis H. work email
- Valid
Dennis H. personal email
- Valid
About Dennis H.
AI Product Manager and Cybersecurity & Cloud CompTIA Instructor, with CySA+, Security+, Cloud Essentials, AWS Cloud Practitioner, and Microsoft CertificationsLead weekly meetup training on AI and ChatGPT "What is ChatGPT"Verizon AI certified and Verizon GenAI HackathonMicrosoft Azure AI-900A Member of CompTIA's CAPP AcademySummary:- Invited to The U.S. White House by Policy Advisor for Entrepreneurship- Cisco Cybersecurity and Cloud Education Consultant for Stealthwatch- Cisco Product Manager for CCNA CyberOps and Cloud certifications- Red Hat Product Manager for RHEL- IBM L2 Help Desk Analyst with over 10 years of HW & SW experienceAn IT Instructor with IT Certifications - Microsoft and Red Hat Trained & Certified - Trained in Cisco's Stealthwatch:- AWS (Certified Cloud Practitioner)- Security Analytics Professional – (CSAP) Stackable Cert- (CySA+ ce)- (Security+ ce)- (Cloud Essentials+)- (IT Fundamentals)- (Windows Server Administration Fundamentals)- (Windows Operating System Fundamentals)- (IT Fundamentals)- Took the (Linux+) Certification Beta Exam (awaiting results) Product Manager for creation of Cisco Courses:- Securing Cloud Deployments with Cisco Technologies (SECCLD)- The Securing Cloud Deployments with Cisco Technologies (SECCLD)- Introducing Cisco Cloud Consumer Security (SECICC) Interviewed on ITProTV’s TechnadoWrote Linux on IBM Netfinity Server IBM Redbook Support Windows Operating Systems (Windows Desktop, Server), MS Office (Word, PowerPoint, and Excel), Adobe (converting documents, editing documents, etc.), Troubleshoot Active Directory (Security Groups, Resources, etc.), Cisco's Virtual Private Network client (remote access support necessary) along with token administration, Outlook (support of the email client), Linux (RHEL) Possess Customer Relationship skills, proficient verbal communication & listening skills, and writing skills. Attention to detail, organizational and administrative skills, a team player. Accountable for projects, problems, and issues, carrying through to resolution. Ability to interact with end-users and IT staff to establish high standards of support.Willing to relocate: AnywhereThe (Rucker) is that I am the nephew of the world-famous Holcombe Rucker see: https://en.wikipedia.org/wiki/Rucker_Park U.S Citizen Authorized to work in the US for any employer – U.S Navy Veteran
Dennis H.'s Current Company Details
Dennis H. Work Experience Details
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Director Of Ai And Cybersecurity EducationTechbridge UnlimitedKinston, Nc, Us
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Verizon Business Product Manager - Ai And CybersecurityInsight Global Nov 2022 - PresentAtlanta, Georgia, UsVerizon Business Unit’s Security Product OwnerDay-to-DayA Senior level Product ManagerThat manages the evolution of managed network, security, and multi-cloud services. These services harness the broader Verizon Business Unit’s product portfolio including platforms to create a new class of cloud centric management tools. These technologies enable companies, big and small, to redefine their operational environment through real-time automation, coupled with a managed service suite. I am a critical part of the Verizon Business Group organization that owns the business model and P&L, feature development and prioritization of the product roadmap, customer segmentation and pricing, and demand generation for impactful new products. I work across engineering teams, business development, and marketing to set strategy, define the product, and make the difficult, high-judgment trade-offs between features and time-to-market. I partner with the leaders of the VBU organization to ensure the developer experience, programming model, scalability and reliability promises, and cost efficiency delight our customers. -
Director Of Ai And Cybersecurity EducationRtriad Enterprises, Llc Jan 2021 - PresentGreensboro, North Carolina, UsRTriad Provides the Development & Implementation of:- Office 365 & Microsoft 365- DevOps- Hybrid Cloud- Training & Professional Development- Managed Services- Systems Integration- Disaster RecoveryRTriad Enterprises, LLC is a privately owned IT consulting business that specializes in helping small businesses strategize, design, implement, maintain and service Microsoft IT solutions. -
Comptia Instructor - Security+, Cloud+, Network+, Cysa+, A+Comptia Oct 2020 - PresentDowners Grove, Il, UsTeaching Cybersecurity for CompTIATeach Security+, Cloud+, Network+, CySA+, A+ courses online for CompTIATeach AWS and Azure Cloud and Troubleshooting -
Information Technology/Cybersecurity Instructor - Continuing EducationLenoir Community College Aug 2021 - PresentNc, Us -
It Technical Instructor - Linux+,Rhce, Open Source, Cybersecurity And CloudWake Technical Community College Oct 2014 - Aug 2021Raleigh, North Carolina, UsAfter Normal Working Hours - Part-Time adjunct instructor teaching Cloud, Linux, CyberNEXS'' CYBERSECURITY NEXUS / Network Security, Raspberry Pi, VMware ESXi / Virtualization, 3D Printing, and Open Source Technologies. Both local and remote.RESPONSIBLE FOR:Providing effective instruction in assigned courses driving towards professional IT certifications- Prepares instruction that reflects appropriate learning objectives- Uses formative and summative assessment techniques to improve learning and teaching- Constructs classroom materials that support the goals of the course- Prepares thoroughly for each instructional hour- Instructs and guides the class in an efficient and effective manner- Designs curriculum and a schedule of instruction- Maintains communication with course committee instructors- Participates in instructional discussions- Remains up-to-date on technology and methods of teaching with technology- Maintains accurate records of student work and attendance- Maintains a safe and orderly learning environment- Grades and returns student work in a timely manner- Counsels students regarding their grades and progress in the course- Attends professional development opportunities to equal 6 hours per semester- Supports the Department, Division, and College goals, providing requested data in a timely manner- Use Blackboard, Moodle, WebAssign, MS Office, Course Compass, and Internet apps effectivelyAttended Instructor training at and provided training for IBM, Red Hat, Grumman Aerospace, and the U.S. NAVY prior to this assignment. -
It Cybersecurity And Cloud Certifications Instructor - Comptia Security+ And Icnd1&2 (Ccna)Cyber Synergy Consulting Group Llc Mar 2014 - Aug 2021Raleigh, North Carolina, UsAfter Normal Working Hours, Part Time IT Instructor - For CompTIA, Microsoft, Red Hat, & Cisco Certifications -
Cisco Cybersecurity Education Consultant (Security Content Development & Instructor)Cisco Jan 2020 - Jan 2021San Jose, Ca, UsSME for network/security technology, policy, and procedures and responsible for developing technical content. I develop educational content (instructor-led training, lab exercises, scenario-based projects, hands-on labs, programs, use cases, workshops, services, and more) to expand Cisco’s customers’ knowledge of security products and services. As a member of the Learning Services team, I play an important role in ensuring customers continue their adoption of Cisco Stealthwatch and other security products.Self-starter who can acquire highly technical skills and knowledge quickly. Thrives in a fast-paced, ever-changing environment. Customer-focused with a natural desire to want to learn and teach othersMy Roles And Responsibilities- Develop content that improves the existing network/security curriculum and adds to the learning experience of our customers.- Review and provide feedback on course materials produced by your peers.- Design learning solutions and education materials and lab activities.- Mentor other content developers in network and security operations.- My Position Requires- Experience designing or delivering learning programs across various delivery mediums.- Strong interpersonal skills with the capability of conveying confidence and authority as a subject matter expert (SME).My Experience has been- Designing and delivering training in technical environments.- Security+ and other Certs- Performed as Cisco’s Certification Product Manager for CCNA CISSP and other technical certifications.- Experience in network or security roles.- Possess working knowledge of HTTP, DNS, SSL, SMTP, and Cloud computing concepts.- High familiarity with Cisco Security products and services.- Experience in incident response or security investigations. -
Cisco Cybersecurity And Cloud Consultant - Curriculum PlannerRandstad Technologies Us Jun 2019 - Jan 2020Atlanta, Ga, UsPosses strong communication and customer relationship skills to interface on a technical basis with: account team,technical personnel, product managers, job role enablement staff. Develop job task analysis and learner profiles to determine level of training needed in support of the curriculum. Understand network fundamentals & Cisco products, solutions and services: Such as Enterprise, Security, Collaboration, Datacenter, Cloud,Wireless, Service Provider. Demonstrated strong knowledge and/or hands-on experience with Cisco cloud solutions and products.Please see - https://www.cisco.com/c/en/us/solutions/cloud/product-listing.html Understand Cisco training offerings and have the ability to design training objectives based on customer requirements as well as determine course content gaps that would need to be filled. Strong office skills including the use of the Microsoft Office suite of applications as well as web-based applications such as Smartsheet. Duties and Responsibilities:Audit and update training and curriculum plans and other training collections. Review and validate training and curriculum plans and content for appropriateness and efficacy.Consult with applicable persons and organizations to ID learner training needs, skill gaps and objectives. Research appropriate training content which match to identified training needs and objectives.Curate content for inclusion in digital libraries. Report and advise applicable persons and organizations of any gaps between learner training needs and applicable content found within digital libraries. Deliverable:Create training and/or curriculum plans & related recommendation reports. -
Technical Support ConsultantSyneos Health Clinical Solutions (Previously Inc Research/Inventiv Health) Apr 2019 - Jul 2019Morrisville, North Carolina, UsShort term technical support contract - Duties:- Cybersecurity and Cloud- Responds to incoming service requests in a timely manner.- Uses workflow tool(s) to track customer contacts, researches issues and resolves interactions in accordance with IT Support Model and SLA / OLA and documents contacts.- Performs system installs and provides feedback to Engineers on issues observed.- Uses Remote Desktop Connection, Active Directory, etc. to troubleshoot and remediate and configures and troubleshoots VPN.- Installs & Supports MS Office and other software.- Escalates when appropriate, via escalation procedures.- Develops & expands writing/customer relationship skills and regularly attends technical & communication training. Works on special projects.Skills:Analysis, Business Analyst, Collaboration, Communication Skills, Compliance, Consulting, Customer Service, Documentation, Help Desk Management. Performs duties as assigned via on-call work and travel sometimes required.A Microsoft Certified Professional, and Help Desk Analyst with experience with the following software: Windows Operating Systems (Windows Desktop and Server, etc.), MS Office (Word, PowerPoint, and Excel), Adobe (converting documents, editing documents, etc.), understanding of Active Directory (Security Groups, Resources, etc.), Cisco's Virtual Private Network client (remote access support necessary) along with token administration, Outlook (support of the email client). Customer relationship skills, proficient verbal communication & listening skills, and proficient writing skills. Attention to detail, organizational and administrative skills, a team player. Willing to take accountability for projects, problems, and issues, carrying through to resolution. Ability to interact with end users and IT staff to establish high standards of support. Ability to learn proprietary applications. Ability to work under pressure, think logically, multi-task and juggle many issues at a time. -
Product Manager Consulting Cisco - Cybersecurity & Cloud Security EducationThe Select Group Oct 2017 - Apr 2019Raleigh, North Carolina, UsManager for Cisco's Cybersecurity / Cloud Security Certification and High Touch Product Lines.As a member of THE SELECT GROUP LLC, I provide onsite consulting for Cisco Product Strategy and Marketing - by working at Learning@Cisco.- Consulting Education Product Manage CCNx / CCIE Security & Cloud Security Certifications and Cisco Product Training- Understand cybersecurity landscape including products, solutions, services & Skills needed to deliver solutions- Understand cybersecurity education space within the NIST framework, DoD requirements and the competitive landscape in Cybersecurity Education- Conduct Quantitative and Qualitative analysis to determine and size the Cybersecurity education opportunity for Cisco- Identify the right RTMs to reach the audiences that Cisco should address- Create GTM plans to reach audiences through different RTMs & build a cohesive plan to work with different entities including Cisco Sales,Partners & Strategic Alliances channel- Identify Strategic Alliances that would help Cisco expand the cybersecurity education portfolio, reach new audiences and enhance the value for the customer.- Define the Gives and Gets of the Partnerships and Business Models for engagement- Drive Cisco Cybersecurity education into the Market and create an incremental revenue stream for Cisco -
It Technical Instructor - Microsoft Server, Comptia Net+ Cloud+ Security+,Cisco'S Icnd1 CcnaMycomputercareer Mar 2016 - Oct 2017Raleigh, Nc, Us- Responsible for classes of up to 30 students. - Support remote and cloud-based training methods - Facilitate ‘real world’ scenario training via VMware virtualization and CISCO packet tracer, - Provide students with hands-on lab-based education.- Provide students with prep & training needed to obtain recognized industry certifications.- Prepare daily curriculum, quizzes, and tests for students- Answer students’ questions concisely and accurately- Provide tutoring on a daily basisPassion for teaching and experienced managing student attendance, assignments, and class participation. Strong communicator was able to captivate and stimulate a large classroom audience.Manage multiple classes and handle typical student issues. Possess strong decision-making skills and works efficiently with others.- Experience teaching infrastructure and networking classes- Have previous IT networking teaching /training experience- Obtained industry certifications while at MyComputerCareer- Work evening hours and weekend shiftsKeywords: CompTIA, A+, Server+, Network+, Mobility+, MCTS (Win 7), MCSE, MCSA, MCITP, Microsoft Certified Trainer (MCT), CCNA, CCENT, Active Directory, and C|EH (Certified Ethical Hacker), Instructor, Trainer, Teacher, Education, Adjunct, Certifications, Professor, Dean, College, Director, Faculty, Staff, Campus, Distance Learning -
Tse - Technical Support Engineer - Bi Server SoftwareQliktech Oct 2013 - Oct 2014King Of Prussia, Pa, UsQlikView (Qliktech's product) is a market leader in data discovery, a segment of the BI (Business Intelligence) market it pioneered. It's based on in-memory data store and newly added direct query access (currently to Teradata, Google BigQuery and Cloudera, with more sources to come in the near future), with a set of well-integrated BI tools. As at QlikTech technical support engineer, I resolve any issues our customers and partners may encounter regarding the QlikView product suite. I am a customer service oriented problem solver with excellent communication skills who likes being challenged.My responsibilities include:- Incident handling – restoring the disruption in service as quickly as possible- Registration of incidents, received by web, e-mail and phone, in CRM system- Classification of incidents- Resolving incidents using Solutions DB, Knowledge Base, manuals or other reference materials- Investigation and resolution of Incidents without known solutions- Contributor of solutions to Knowledge Base- Replication and logging of reported bugs in CRM system- Liaise with team on complex cases, as appropriate- Escalation of cases to 3rd Line or R&D, as appropriate- Provide Customer Care- Participation in Customer/Partner events and on-site visits- Working scheduled shifts to work over public holidays/weekends -
Product Manager - LinuxRed Hat 2009 - Oct 2013Raleigh, Nc, UsPart of the Red Hat Enterprise Linux (RHEL) Business Unit's Product Management team, a strategic and tactical product manager with a focus on requirements management. Able to triage and review customer requests for input into the product planning process and of the layered offerings.Responsible for the RHEL product life cycle and contribute to strategy while working alongside engineering, marketing, support, and sales teams. Regularly interact with the Community and the Fedora project, to provide the basis for RHEL products. Primary Responsibilities: • Planning and executing product releases and product launches • Prioritizing and communicating requirements to drive development • Supporting advanced sales opportunities while working with partners and OEM's • Maintaining and delivering road map presentations or white papers• Manage Product Management team's technical response to sales inquiry• Manage RFP responses from Product Management to the field• Manage RFE from clients to understand use cases for engineering responses • Provide BU Guidance (SWAT) to Sales team from Product Management• Product Manager - RHEL Printing and 3D Printing Effort• Product Manager - RHEL Localization and Internationalization (I10n / i18n)• Attended Sales BootCamp, Agile PM, & Project Management (PMI) training• Attended RHCE training while at Red Hat -
Ibm Systemx Sme L3 Remote Technical Support / Technical SalesIbm Oct 1998 - Feb 2009Armonk, New York, Ny, UsIBM Assignment History:- 06/2008 -02/2009 IBM, RTP, NC Field Technical Sales Specialist - COMMISSIONS Band 6 Field Technical Sales Specialist (FTSS) for Systems and Technology Group -Mid-Atlantic Region OEM sales. Supporting TELCO clients and IBM sales reps.- 01/2007 -04/2008 IBM , RTP, NC Lead L3 IBM xSeries "How-To" Supportline Hardware Support escalation point "How-To" Software and Network Switch configuration. Provide LINUX training (product engineering) PFE/PE. - 09/1998 -01/2007 Level 2 Back Office SystemX and BladeCenter TECHNICAL SUPPORT ENGINEER Weekend and third shift support. Lead Technician. Certified IBM Blade and eServer Support. MS Access / MySQL Database, Red Hat Linux,SCO, & UNIX. FIBRE Attached Clusters ,CISCO, NORTEL,BROCADE Switches,RAID, LAN, & NetworkingHardware,Microsoft Office. COMPAQ, HP, Dell Hardware Support and TCP/IP Networks.Key Courses:- Global Sales Collage - GSS University- SYSTEM X AND SERVER CONFIGURATION - CALL CENTER COMMUNICATION - DEFENSE INDUSTRY INITIATIVE - ADVANCED SERVICE AND SUPPORT- CLUSTER MAINTENANCE AND TROUBLESHOOTING- FIBRE CHANNEL FOR XSERIES - X260/X366/X460 FOR L2 BACKOFFICE - RED HAT LINUX NETWORKING- Attended Red Hat Certified Engineer (RHCE) Applied Skills:- Microsoft Certified since Windows NT 4.0 Server - IBM Field Technical Sales Specialist (FTSS) - Lead Level 2 Technician at IBM - Certified IBM Blade and eServer Support - Access / MySQL /SQL Server Administrator - Microsoft IIS installation, Configuration, Tuning- Red Hat Linux, SuSe Linux, SCO UNIX - 1350 LINUX Cluster / Microsoft / FIBRE Attached Clusters - BladeCenter, CISCO, NORTEL, BROCADE Switches - SQL, RAID, LAN, & Networking Hardware Support - Microsoft Office, Lotus Notes & Open Office - Excel, Power Point - IBM, COMPAQ, HP, Dell Hardware Support - TCP/IP & Networked environments - Provide Classroom Training on Linux -
Engineer Ii/ ElectronicsEg&G Technical Services (Now Part Of Urs Corporation) Jan 1990 - Dec 1995UsField Engineer II / Electronics InstructorMaintain & repair networked Personal Computer (PC's) & Servers. Provide Electronic Technical Support & Training to U.S.Navy. TOP SECRET CLEARANCE -
Gs-11 Navy Top Gun - Technical Rep (Techrep) In Combat & TrainingNorthrop Grumman 1983 - 1990Falls Church, Va, UsField Engineer / Computer Electronics InstructorMaintain & repair networked Personal Computer (PC's) & Servers. Provide Electronic Technical Support & Training to U.S.Navy on F-14 Aircraft. TOP SECRET CLEARANCE -
Avataion Electronics TechUs Navy Jan 1977 - May 1983Washington, Dc, UsServed at sea on board several aircraft carriers in the U.S. Navy performing electronics repair of automatic test equipment (VAST AN/USM 467) and ashore attended 2 years of advanced electronics training
Dennis H. Skills
Cloud Computing
Virtualization
Servers
Linux
Vmware
High Availability
Storage
Storage Area Networks
San
Operating Systems
Networking
Unix
Computer Hardware
Cluster
Data Center
Technical Support
Program Management
Saas
Troubleshooting
Product Management
Crm
Hardware
Business Intelligence
Partner Management
Software Installation
Nas
Open Source
Sales Enablement
Strategy
Hardware Support
Instructor Led Training
Storage Area Network
Customer Relationship Management
Network Attached Storage
Cisco Systems Products
Computer Networking
Network Administration
Apache
Big Data
Access Control
Cryptography
Forensics
Disaster Recovery
Firewall Configuration
Malware Identification
Network Security
Security Configuration
It Security Policies And Procedures
Threat Analysis
Dennis H. Education Details
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Ibm, Us Navy & Red Hat Product Management, Sales, And Linux Technical TrainingAnd Linux Technical Training -
Project Management
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Ibm Sales, Management, And Technical TrainingAnd Technical Training
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Business, Management, Marketing, And Sales
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U.S. NavyAdvanced Electronics
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Cisco Networking Academy
Frequently Asked Questions about Dennis H.
What company does Dennis H. work for?
Dennis H. works for Techbridge Unlimited
What is Dennis H.'s role at the current company?
Dennis H.'s current role is Director Of AI and Cybersecurity Education.
What is Dennis H.'s email address?
Dennis H.'s email address is de****@****hoo.com
What schools did Dennis H. attend?
Dennis H. attended Ibm, Us Navy & Red Hat Product Management, Sales, And Linux Technical Training, Project Management, Ibm Sales, Management, And Technical Training, Business, Management, Marketing, And Sales, U.s. Navy, Cisco Networking Academy.
What are some of Dennis H.'s interests?
Dennis H. has interest in Enterprise Software, Linux, Databases.
What skills is Dennis H. known for?
Dennis H. has skills like Cloud Computing, Virtualization, Servers, Linux, Vmware, High Availability, Storage, Storage Area Networks, San, Operating Systems, Networking, Unix.
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