Dennis May Email & Phone Number

Houston, Texas, United States

Sugar Land, Texas

Sacramento, California, United States

Corona, Ca

Houston, Tx

• Oversee the store inventory reconciliation process and generate management reports on the inventory reconciliation for over 380 stores on a monthly basis. • Perform monthly store audits; inspection of store property, review Treasury and Revenue Assurance operations, perform phone and accessory audits, take video of store visits, review transactions, documents, records and reports for accuracy/ effectiveness. • Assist in correcting purchase order receiving errors in conjunction with Supply Chain and correcting invoices to reflect accurate status of devices.• Review shrinkage/overage data and prepare custom reports by region. • Coordinate with EVPs, Regional Directors and District Managers to insure that all LP issues are addressed and resolved accordingly. Investigate excessive, fraudulent refund discounts. • Examine POS.com transactions and various other key reports for violations of rules and infractions• Create reports for FIFO errors, aged devices, RMAs, and open transfers.• Coach and train store managers with operations.• Maintain reporting records of monthly operations’ progress.• Conduct sales ops visits to ensure locations are in compliance with AT&T Standards.

Newport Beach, Ca

• Managed handset and accessory inventory by monitoring store inventory, demand and purchases. • Assisted in generating reports supporting key metrics such as Aging and Inventory Value. • Drove sales performance, meeting individual and store sales goals through coaching, training, monitoring and reviewing sales team progress. • Assisted Solution Specialist with closing sales while providing them with the tools necessary to become self-reliant.

Bakersfield, California Area

• Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing customer orders. • Understood customer’s data/ entertainment and communication needs and helped them discover how our products meet their needs.