Dennis Mchale Email & Phone Number

Los Angeles, California

Successful Executive Administrator and Resume/Career Consultant who is recognized as a career industry's leading expert in the development of strategic resumes. A seasoned and accomplished writer/author who has written over 4,000 resumes/CVs/LinkedIn Profiles resulting in a 90% success rate in securing a personal interview from among the dozens or hundreds of applicants for a given position. A published author and career counselor who has consistently demonstrated the knowledge, talent and writing expertise to meet industry standard of excellence in serving the client's career interests.

Orange County, California Area

Published author and poet. Featured in numerous national and international anthologies. Recipient of the True Boardman Oratorical Award and the Shirley Joseph Memorial Award for excellence in writing.

Costa Mesa, Ca

As an AVEnues Counselor,I provide solution-focused vocational and career counseling for clients in recovery through career exploration, career change, personal career development and other career related issues. Through my expertise in Career Development and Labor Markets, I assist clients in identifying their qualifications, experience, strengths and weakness in a broad perspective; while also considering issues such as desired salary, personal hobbies and interests, location and re-location, job market, and educational possibilities.I assist clients through:Assessing their best job options, through career assessments and other tools.Developing job search skills, such as writing effective resumes and targeting decision makers.Navigating job stress, career transitions and other and difficult recovery and employment issues.Developing a clear vision of their career plan.

San Francisco Bay Area

Provided both executive and consultative support for the Executive Vice President for the bank’s international trade services department. Assisted in the identification of key sales team, including training and daily scheduling of activities. Worked with Foreign Exchange services counter providing the clients of the bank full service sales and support for their international business efforts. Identified new business opportunities. Maintained key VIP relationships and ensured clear channels of communication to facilitate immediate financial resolutions. Supervised all aspects of office administration from payroll, interfacing with Human Resources, and developing annual budgets. Assisted clients with wire transfer and letters of credit applications and utlization..

Responsible for executive administrative, office management, and marketing functions for the International Banking Division of a 41-branch mid-size community bank. Major responsibilities include:• Development and publication of Policies and Procedures, job position profiles, and marketing collateral materials.,• Advising individuals inside and outside the organization on the executive views on major trade finance policies. • Administrator for customer relationship management database, developing monthly reports on database status and client activity. • Supervising the daily administrative operations of the Trade Finance Department and providing training and mentoring services to new hires.• Composing and signing correspondence for Division President. Serving as this executive's representative at meetings and expressing executive's viewpoints at such meetings. • Co-production of written content for new or revised marketing materials and presentations.

San Francisco Bay Area

Supported the CEO and CFO in daily operations of leading healthcare think tank. Prepared funding proposals and assisted with legal preparations for funding implementation.

Brought into the Wells Fargo organization through their acquisition of Greater Bay Bank in June 2007. Served on transition team involved in the successful integration of processes and employee transitions as defined in the Greater Bay/Wells Fargo Change in Control Agreement supporting the purchase and acquisiton of Greater Bay Bank. Was offered employee retention status and was subsequently placed as a Project Coordinator with the Foreign Exchange team. Worked with FX Project Manager to develop business continuity scenarios for various foreign exchange project teams involved in Wells CEO and FX .02 upgrade initiatives. Drafted project recovery plans and worked on FX related implementation teams.

Supported SVP, International Banking, in as marketing administrator fand office manager for International Banking Division. Developed monthly reports on client activity for senior management review and planning. Preparedand evaluated prospect pipeline and aggressively identified issues and opportunities through analysis of financial criteria, recommending viable prospects to executive marketing team. Maintained CRM database and Developed reports with recommendations for future actions related to meaningful prospect development. Developed and drafted division's business continuity plan by facilitating the research, collection, development, and synthesizing of plan content. Bank subsequently purchased by Wells Fargo Bank, N.A,. Was offered employee retention status and transferred into the Foreign Exchange division of Wells Fargo as a Project Coordinator, FX Online.

Oakland, California, United States

Program Manager & New Employee Orientation Designer/Facilitator

Staff support for Director, Medical Group Affairs and Director, Health Plan Affairs. Responsibilities included supporting the meetings and sub-committee work of the Kaiser Permanente Partnership Group (KPPG), the Kaiser Permanente Executive Medical Directors, and the Executive Committee. As a member of a highly dynamic administrative staff, provided multi-lateral assistance in the day-to-day operations for many of the principal leaders of the Permanent Federation. Coordinated national conferences and administrative support for the Care Experience Council, Kaiser Permanente’s executive physician panel charged with developing strategies to deliver quality outcomes in member treatment and care.

Responsible for the program implementation and support of the Leadership Development Series, an ongoing professional development forum providing senior management with progressive tools and strategies for understanding and achieving organizational initiatives in achieving cultural and diversity alignment. Facilitated new employee orientation, onboarding in excess of 2,500 new hires. Instrumental in the redesign of the regional new employee orientation serving Kaiser Permanente’s Northern California regional hospitals. Served primarily as the regional new employee orientation facilitator. Additionally served as project support for 11 management consultants in the human resources Learning and Development.

Managed daily administrative duties for the office of the CFO and cross-level support as needed for other members of the executive offices. Primary responsibilities included heavy meeting calendaring and coordinating meetings, drafting executive correspondence; maintaining key industry contacts. Prepared and reconciled expense reports. Arranged complex domestic and international travel itineraries. Provided like support for the Director of Strategic Initiatives and subgroups reporting to the office of the CFO. On behalf of the CFO maintained quality of relationships and communications with external industry affiliations. As part of the executive administrative team, actively planned, prepared and supported logistics and presentations for the Board of Directors and Audit Committee meetings.

Managed daily administrative and customer support services for high-volume global call center, while serving concurrently as executive assistant to the Director of Global Technical Support. Responsible for assisting in the recruitment, training, and development of customer support operators; drafted first comprehensive manual on achieving win-win solutions when facing the seeming no-win customer complaint calls.

Bachelor Of Science - Bs, Psychology, 3.8 Summa Cum Laude

Activities and Societies: True Boardman Oratory Finalist Phi Sigma Honor Society Shirley Joseph Memorial Scholarship Office Manager.

Bachelor Of Science (Bs), Clinical, Counseling And Applied Psychology, 3.9

Activities and Societies: Research Contributor: Appalachian Oral History

Associate Of Arts And Sciences (A.A.S.), Human Services

Activities and Societies: NCAA III Track and Field Cross Country Sigma Phi President, Student Association

College Prep, Clinical Psychology

Activities and Societies: Varsity Track and Field: 400 High Hurdles/Long Jump/Steeple Chase Varsity Football - 1976 State Championship