Spending time with family while exploring opportunities for my next adventure

Responsible for global ServiceNow practices, our product and industry aligned go-to-market teams. We define offerings, work with ServiceNow ACE team and other partners, and provide direct technical sales.

Responsible for ServiceNow consulting practice, go-to-market, consulting methodology, product development, and internal IT.

Carrol Creek enables clients to accelerate project execution and improve project success. Our pragmatic techniques more than double project throughput whether executing manually or leveraging industry-leading project automation software from ServiceNow and Sciforma.

Maryville Technologies is a leading independent IT professional services firm. Maryville delivers integrated solutions in support of IT service provisioning and IT service management that facilitate IT operational excellence leveraging software from ServiceNow, Apptio, BMC, and other leading technology providers. Core activities include Management of IT and automation with enabling technologies, best-practice IT processes, IT governance, IT financial management, automated IT provisioning, program and project management including automation with PSA / PMO technology and organizational transformation.

I led a team of 22 project / engagement managers leading ServiceNow, Apptio, and BMC implementations in addition to strategic program management for enterprise clients. Key accomplishments include:• Manage all services estimation• Provide quality assurance role for strategic projects• Improve internal project process and quality reporting• Manage project to re-engineer our professional services process including selecting and deploying new technology from Sciforma to replace ChangePoint PSA

I recruited, mentored and grew team of 23 new hires focused on ServiceNow and BMS implementation services. Key accomplishments include:• I developed Consulting Basics classroom training, training videos and learning management modules to grow team’s consulting capabilities• Deployed company Learning Management System to support training• I created the company’s solution deployment lifecycle (SDLC) training for all employees including game-based testing• I delivered IT strategy engagements for financial services, medical supply and healthcare clients

Quota-based business development resource with notable accounts in financial services, healthcare, manufacturing and media. Services focused on application rationalization, strategic program management, and technology implementations for ServiceNow, HP, BMC, Oracle, and CA Technologies.

I joined Maryville to open our Milwaukee operations. My role included practice development, recruiting, intellectual property development, delivery and project management of network, systems and infrastructure management technologies as well as IT process definitions and automation solutions for enterprise clients.

Started new IT value added reseller / consulting division providing Cisco, HP, Microsoft and Lucent infrastructure to small and medium businesses

Manage Information Systems / Telephony including staff of 8 technicians for a public k-12 school district with 10,000 students, 700 instructional staff, and 600 support staff.

Member of four-person team responsible for global WAN and corporate LAN. Key highlights include:• Managed 160 site global WAN• Global DNS strategy• Network security design / Firewall-1 implementation• HP OpenView, Spectrum, Netscout implementation• Site cabling design and implementation