Denis Mikheev Email & Phone Number

Montreal, Canada

Lake Oswego, Oregon, United States

• Coordinated and managed projects of medium and high complexity from initiation to close-out in a distributed, multi-cultural team that developed E-commerce websites (in-house PHP & MySQL-based MVC platform) and mobile.
• Performed project decomposition into iterations and defined timeframe estimates for each, including development, testing, and deployment.
• Gathered and supervised cross-functional teams of up to 9 people.
• Prioritized team activities for effective work on projects to deliver all tasks and development iterations on time, within the project scope and budget.
• Successfully managed up to three projects simultaneously with a total staff of 20 people.
• Learned the ultimate importance of providing teams with the information they need in a timely manner to avoid ambiguity.

Lake Oswego, Oregon, United States

• Sales team management and sales to key customers.
• Managed a multicultural team of six people in various time zones.
• Monitored and motivated everyone on the team to perform well on their designated tasks and goals.
• Developed and applied new methodologies (prospecting) that improved team performance and sales growth.
• Gained internal stakeholders’ buy-in to launch a new business matching platform that increased the company’s revenue.
• Conducted meetings with key clients to review and define product requirements, agree on the budget and preliminary project scope, and schedule of delivery;

Lake Oswego, Oregon, United States

• Hosted software platform and Custom development sales activities.
• Communicated with clients to elicit, analyze and understand client’s system and business requirements;
• Verified and ensured client awareness of system requirements;
• Compiled initial functional requirements and forwarded them to PM;
• As a client-facing agent, together with PM, verified and ensured deliverables conform to the scope prior to, and following the delivery of the project

Bishkek, Kyrgyzstan

• Managed the creation of a dental appointment scheduling system, where the development process strongly emphasized automated testing.
• Developed project plans in consultation with stakeholders, including the client and staff.
• Performed task estimates together with the software developers.
• Monitored project progress and staff performance to ensure on-time and on-budget delivery.
• Consulted with senior staff to seek guidance and input during key phases of the project.
• Improved communication skills through constant interaction with clients, team members and other stakeholders.

Bishkek, Kyrgyzstan

• Made cold phone calls and performed initial customer communication.
• Formulated and made follow-ups on project quotes, closed project sales.
• Communicated with company prospects and clients to review and understand theircustom projects’ system requirements.
• Performed upselling services to customers.
• Verified and ensured client awareness of system requirements.
• Estimated the cost of the project with developers and designers.

Bishkek, Kyrgyzstan

• Established initial customer communication.
• Analyzed customers' needs and recommended software products.
• Built relationships with clients and encouraged long-term buyers.

Centreville, VA, USA

• Managed a staff team of 15 people to work in 9 venues in three different towns.
• Performed training for staff.
• Created weekly schedules for each venue.
• Ensured proper service delivery at each location on daily basis.
• Actively communicated with each venue management.
• Made weekly performance reports for company management.

Bachelor, Software Engnieering

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services