Dennis Mikkelsen Email & Phone Number

Amsterdam, NH, NL

Amsterdam, NH, NL

Apeldoorn En Omgeving, Nederland

Responsible for BDR Thermea Group's corporate external and internal communication.Also leading the group-wide Customer Experience program from April 2018 until May 2019: responsible for defining and implementing the digital marketing strategy and accelerating on the development of customer experience skills of the marketing teams across the whole groupBDR.

The Hague Area, Netherlands

The Dutch Carnegie Hero Fund was founded by Andrew Carnegie in 1911. The fund decorates people who have saved somebody or tried to save somebody and were at risk themselves while doing so. Within the board of trustees I focused on communications and PR.

Apeldoorn Area, Netherlands

Remeha, part of BDR Thermea, is a leading manufacturer in the HVAC industry. During my time at Remeha I oversaw three local marketing teams across North West Europe and helped the company in taking the next step in digital: created an implemented the digital marketing roadmap, led the roll-out of CRM across North West Europe, released the new website on.

Amersfoort, Utrecht

ThiemeMeulenhoff is one of the largest and most innovative educational publishers in the Netherlands. By using modern technology and media ThiemeMeulenhoff helps schools in offering more personalized, efficient and effective education. I managed a team of 15 digital and event marketeers and webmasters. Together we were responsible for lead generation.

Amersfoort, Utrecht

As Marketing Manager of one of the main business units, I managed a team of 11 Strategic Marketeers, Campaign Marketeers and and Webmasters. Together with this team I was responsible for the positioning and strategic direction of ThiemeMeulenhoff in one of its major markets and also the marketing communication to customers and potential customers in this.

Amsterdam Area, Netherlands

At Audax I was responsible for all digital activities of magazine publisher Audax Publishing as well as all the digital activities of high traffic books and magazine retail chain AKO. I built a new digital team of 10 content creators and digital specialists within the company which I managed for two years. Together we developed new digital presences for.

Amsterdam Area, Netherlands

For high traffic retail chain AKO I brought their e-commerce to the next level. I developed a new digital strategy and doubled the e-commerce turnover within a year. As Ecommerce Manager I managed a small but smart team. Together with this team I was responsible for running and optimizing all digital channels, which included the brand new web shop for.

Amsterdam Area, Netherlands

At full service digital agency Clockwork I managed digital projects for and relationships with existing clients as well as bringing in new business opportunities. Working for Clockwork in this position was a great learning experience for me. I worked for a lot of different clients, such as Achmea, ABN Amro Bank, Coca Cola and Dutch newspaper NRC Next and.

Amsterdam Area, Netherlands

ING was and still is the most digitally advanced retail bank in the Netherlands. I was responsible for online sales and service for savings and investment products and later on for mortgages. This included implementing multi-channel campaigns in all the digital channels, such as website and outbound e-mail, developing internet only campaigns and optimizing.

Amsterdam Area, Netherlands

ING has one of the largest call centers of the Netherlands. As Formula Manager for the Postbank investment products I translated marketing and product strategy into the call channel in order to realize sales and service targets. This included CRM-campaigns, instructions for call agents, managing outbound campaigns together with suppliers.

Amsterdam Area, Netherlands

I trained new and experienced Call Center Agents who handled inbound calls on the subject of investments. They were trained in how different investment instruments work as well as their telephone techniques.

Education record

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