Dennis Ng Email & Phone Number

Toronto, Ontario, Canada

- Supporting the day-to-day IT function in the lounges and offices- Responsible for the execution of the IT Infrastructure deployment for new and renovated outlets- Set up and maintain all workstations, lounge management, POS systems- Provide training, guidance, and support to end-users

Hong Kong SAR

• Managed and monitored over 40 broadband and WiFi installation projects from planning to implementation, such asi) Government WiFi project (e.g. Community Isolation Facilities in Covid-19)ii) Event WiFi service (e.g..
• Collaborated with various internal parties to ensure the project was managed according to the project plan
• Developed the project plan with the client, sales team, technicians and contractors according to the customers’ requirements and specification
• Liaised with internal and external stakeholders for the progress update throughout the project schedule
• Generated project progress reports periodically to the team head
• Identified potential risks in the project and developed feasible plans to mitigate possible risks

Hong Kong SAR

• Oversaw lift modernization projects, and ensured successful completion
• Liaised with stakeholders, including building owners and contractors, to ensure project progress and quality assurance
• Managed and prioritized the project timeline and tasks
• Organized regular meetings with customers to review project progress

Hong Kong SAR

• Supported overall warehouse operations, logistics coordination and quality control
• Performed stocktake in the warehouse
• Inspected products for defects and damages
• Assisted in goods receiving and organizing inventory