Dennis Ng Email & Phone Number

Toronto, Ontario, Canada

- Supporting the day-to-day IT function in the lounges and offices- Responsible for the execution of the IT Infrastructure deployment for new and renovated outlets- Set up and maintain all workstations, lounge management, POS systems- Provide training, guidance, and support to end-users

Hong Kong Sar

• Managed and monitored over 40 broadband and WiFi installation projects from planning to implementation, such asi) Government WiFi project (e.g. Community Isolation Facilities in Covid-19)ii) Event WiFi service (e.g. Concerts, Exhibitions, Sports Events)iii) MNC network service project andiv) School WiFi project• Collaborated with various internal parties to ensure the project was managed according to the project plan • Developed the project plan with the client, sales team, technicians and contractors according to the customers’ requirements and specification• Liaised with internal and external stakeholders for the progress update throughout the project schedule• Generated project progress reports periodically to the team head• Identified potential risks in the project and developed feasible plans to mitigate possible risks • Performed troubleshooting and resolved the problem during the implementation• Supervised the field technicians onsite with technical support during the project period

Hong Kong Sar

• Oversaw lift modernization projects, and ensured successful completion• Liaised with stakeholders, including building owners and contractors, to ensure project progress and quality assurance• Managed and prioritized the project timeline and tasks• Organized regular meetings with customers to review project progress

Hong Kong Sar

• Supported overall warehouse operations, logistics coordination and quality control• Performed stocktake in the warehouse• Inspected products for defects and damages• Assisted in goods receiving and organizing inventory