Dennis Peterson Email and Phone Number

Responsible for design, installation, monitoring, maintaining, and overall performance of production databases systems and reporting while ensuring high levels of service availability.

Responsible for the strategy, management, and development of the entire portfolio of Chukchansi Gold Resort & Casino’s business systems, gaming systems and infrastructure. Provided leadership to assure that IT endeavors support the immediate goals and long-term objectives of the casino, focusing on increasing and quantifying service delivery to the various business units at Chukchansi Gold Resort & Casino through improved processes and defining key performance indicators to monitor IT success.

Administered and directed day-to-day operations of wholesale distribution business. Defined, documented and trained team members on payment processing, inventory handling procedures, and purchasing procedures. Responsible for all aspects of a business relocation project including establishing a new lease and managing all tenant improvement projects on facility working with multiple contractors. Defined/implemented new receivables processing procedures, utilizing NACHA formatted ACH processing. Developed .NET Webservices to provide integration to parent company’s legacy systems utilizing VB.NET and stored procedures. Documented and established requirements for companywide disaster recovery plan.

Directly managed day to day operations of IT related projects and services. Functioned as lead technical contact to coordinate with internal departments, business partners and vendors. Fully responsible for the completion of all aspects of a Microsoft Dynamics NAV ERP project resulting in increased productivity and improved interaction between departments. Designed and directed the automation of distribution warehouse, streamlining the pick-pack-ship process resulting in significant reduction of labor and increase efficiencies. Designed and implemented multiple small-scale applications to enhance reporting, sales, marketing,and operations. Utilizing MS SQL Server, Visual Basic 6, ADO, ASP, and MS Office 2003. Designed, coded and implemented B2B web portal. Utilizing ASP.NET, .NET Webservices, .NET Windows Services, VisualBasic 6, Visual Basic .NET, and MS SQL Server

Established and directed the strategic goals, policies and procedures for technology department. Designed, coded, and tested B2C web site, utilizing HTML, ASP 3.0, Visual Basic 6, MS SQL Server 7. Managed the product development process by translating user testing and customer support feedbackinto feature/function requirements.

Identified, negotiated and managed strategic relationships with clothing retailers, mass merchandisers, department stores and restaurant chains, resulting in over 55 new business relationships contributing over $45,000,000 in sales. Efforts contributed to being named the 4th Fastest Growing Company on the Inc. 500 in 1997. Lead product and sales development for new fundraising product for schools, churches, and community-based nonprofit organizations increased sales from $1,000 to $100,000 per month. Developed and applied a process of nationwide expansion through the utilization of a volunteer sales force, which enabled the program to grow exponentially.