Brought on board by Alternative Insurance Resources staring January 2020 . Continuing to process their clients weekly scrambled data reports to the claims analyst in a readable format by comparing their Clients Excel databases using Synchronizer software that update/transfer, creating an easy to read week to week difference reports. Also provide support cleaning up their Client claim errors, Invalid Diagnosis, Verifying Providers and clearing data for validating claims.

Process their clients weekly scrambled data reports to the claims analyst in a readable format by comparing their Clients Excel databases using Synchronizer software that update/transfer, creating an easy to read week to week difference reports and clearing data for validating claims.

• Manage cellular tower projects from receipt of preliminary RFDS, through the scoping packages, Mount Analysis/Loading tables/Mod Designs and forwarding results out for bids. • Interfaced with offsite engineering teams, forwarding purchase orders in reviewing scoping packages and the mount analysis/mod design process for tower sites in Mississippi, Alabama and Louisiana.• Managed/ updated Excel tracking sheets though out the process.• Provided support to Program management.

Included but not limited to: • High level support to upper lead management, impacting clients and internal and external staff, via web, phone, and email simultaneously.• Created and maintained departments standardized work instructions, procedures, and end user checklist, streamlining processes, cutting cost in support of the business office functions.• Streamlined the process to review, approve all HP and Subcontractor Travel request, receipts for contractor and customer invoicing and payment approvals.• Accurately tracked and reported HP employee and subcontractor time cards submittals and invoices for our customer, the U.S Army. • Assisted and streamlined the process for guiding new HP and subcontractor employees through the stringent, high level security in-processing steps, reviewing and editing their resumes for accuracy.• Utilize time management skills in handling multiple priorities and meeting deadlines. Solving problems, complaints positively, and patiently with procedural accuracy.• Recognized for excellent customer service, as a three times recipient three times recipient of the “Achievement & Contribution” award, from John Miller, Division Manager, Operations Manager, Mark Pruitt, Bill Heidenreich, Program Lead in addition to also receiving the “Making the Difference” award from Mark Pruitt, Operations Manager. • Carried a Secret Clearance.

• Streamlined policies and procedures for accounts receivables while reporting to the Campus Director, closely coordinating and working with Financial Planning and Education Directors.• Primary customer service point of contact for all student enrollments, registration, and other academic matters either by appointment, walk-ins, via telephone or web site. • Managed all Military Tuition Assistance requirements/invoicing.• Certified VA official, invoiced, managed, reviewed, all documentation required for school attendance under Veteran’s Affairs Chapters 30, 31, 33, 35, 1605 and 1606 regulations and successfully passed all VA audits.• Invoiced for individual, company and agency payments, Army reserves, including electronic invoicing for the Marines, Navy and Air Force.• Maintained suspense files and actively pursed delinquent payments and invoices. • Kept accurate student deposit/receipts files; insuring reports, transactions and deposits were reported to Corporate Accounting in a timely manner.• Administered new student enrollments, counseled applicants by phone and web concerning registration, and other academic matters.• Certified Campus Test Administrator for Prometric, Pearson VUE, Microsoft/CompTIA testing.• Created departments standardized work instructions, procedures, and end user checklist, streamlining processes, cutting cost in support of the business office functions.• Primary Help Desk point of contact for all students IT problems/issues.• Managed Campus Bookstore and assisted set up of audio visual equipment and testing. • Inventoried and cut cost for all purchased materials/supplies required for the Fort Knox Campus.• Two time recipient of the Sullivan University “You Make the Difference Award” • Recipient of the Sullivan University - Dale Carnegie, “Professional Achievement Award”.• Certificate of Appreciation" Personnel Information Systems Directorate for the US Army Resources Command, Robert C. Knutson, Colonel, U.S. Army Director.

• Successfully managed a strong, twenty-one member staff for four sites including supervisors, subcontract administrators, Sr., Associate Buyers, Expediters and Clerical support.• Key team leader for vendor selection, with engineering and quality on pre-award site surveys to eliminate problems and risks. Provided detailed cost reduction analysis to DCAA for sole source procurements. • Excellent program manager, from cradle-grave including all accounting, shipping and receiving issues. By combining multiple contracts into one and eliminating various sole source contracts, cost saving of millions of dollars was achieved. • Ensured on time delivery of critical command communication equipment for Desert Storm troops, through extensive travel, on-site visits to contractors thus preventing and eliminating potential and existing problems. • Successfully managed and passed all Internal/external ISO 9001 compliance, government DCAA/DLA/CPSR audits and minority/small business supplier development.Major Subcontracts Manager • Successful Material Cost Manager Major purchases/contracts $100K and above for U. S. Department of Defense command communications telecommunication, vehicle & aircraft programs. • Supervised staff of twelve for MRO/services, capital equipment, electrical, raw materials & metal fabrications. Small Business Liaison Officer• Developed award winning minority/small businesses supplier sourcing and development program. Twice received “Award of Distinction and finalist for “Dwight D. Eisenhower” award.• Three times chaired ”Teaming Business to Win in the Telecom Corridor” trade fair for the Richardson, TX Chamber of Commerce. (Recipient of State of Texas Chamber of Commerce “Gold Award”)• Carried a Secret Clearance