Dennis Robb Email and Phone Number

Changing the world one socket at a time!

Charged with leading implementation of companywide Customer Relationship Management System across 18 locations for a privately owned company serving the tri-state area with revenues exceeding $250 million.• Manages and administrates continuous improvement projects and collaborates with multidiscipline teams to achieve set business goals.• Partners with Operations to lead series of process improvement efforts across key retail and commercial business units yielding a 15 % reduction of non-value added activities.• Optimized workflow through creation of standard operating procedures raising productivity by 12%.• Designed and facilitated business planning and selling skills workshops for employees and contractors effectively increasing revenue growth.• Steers cross-functional teams to develop consistent safety procedures to reduce company’s liability exposure and decrease insurance premiums.• Designs and facilitates strategic selling workshops to contractors, employees, and management. • Implements standard operating procedures to improve company profitability and workflow.

Commercial / Industrial Product Sales ManagerMaintained a consistent record increasing commercial industrial sales by introducing new product lines, building distributor and retailer skills, and direct training to contractors. • Developed market strategies for multiple markets reflecting competitiveness analysis and market potential for company growth• Designed and facilitated product/sales training for internal staff, independent distribution network, and contractors.• Contributed to a 22% increase in product category by developing and facilitating training programs to employees, independent retailers, and end-users. • Consistently increased commercial industrial sales in the Northeast Region by 32% year over year by introducing new product lines and training/development activities.• Provided 1:1 coaching to sales management team to build leadership capabilities, impact employee retention, and sales/customer satisfaction.Training Manager / New England MarketAuthored and implemented sustainable learning strategies for independent retailers, Benjamin Moore field personnel, and contractor segment group.• Developed and facilitated a retail paint training curriculum consisting of seven modules using a combination of e-learning and instructor led training for the New England Dealer network.• Created and delivered contractor business planning and selling curriculum consisting of six modules for the New England Contractor network.• Developed and implemented training program for “Selling Green,” a program to educate employees, independent retailers, and end users on significance of the environmental movement in industry.

• Maximized sales and gross margin dollars, established market pricing, and controlled direct selling expense for a Fortune 500 company with sales of $8 billion. • Averaged 15% sales and profit growth for a 5-year period.• Three time winner of Sherwin Williams Spectrum of Excellence Award for sales greater than 25% above plan.• Recipient of Management Circle of Excellence Award for exceeding sales and profit goals.