America Job Center Manager
As Manager of the San Pablo America Job Center I was responsible for coordinating and monitoring the day-to-day operations of the Center. This included work readiness services to the public and training programs under the Workforce Innovation and Opportunity Act (WIOA). I supervised a staff of five and managed as many as seven interns. I conducted orientations, workshops, and professional trainings. Workshops included career preparation, resume writing, interviewing techniques, cover letters, application preparation, and computer training. I also provided one-on-one career counseling. I established and maintained partnerships with other agencies that served the same population. We partnered with Serra Adult Education on several professional trainings, including a Microsoft Office Suite course. I was responsible for the Center's performance in terms of successful job placements. I tracked and monitored the progress of clients and regularly used CalJOBS. I Chaired the Workforce Innovation Network (WIN) for the Contra Costa Workforce Development Board for West County. The network included community service providers, government agencies, adult schools and Contra Costa College. We leveraged services and made referrals. I prepared reports, lead meetings, monitored the progress of our programs, and ensured the Center was in compliance with contract provisions and regulations under WIOA.