Designed, developed, maintained, and supported multi-layer messaging hub/ESB using XML, EDI, JSON, Flat Files,and custom formats transferred over various protocols and technologies, including SOAP, REST, HTTPS, JMS, IBM MQ Series, FTP/sFTP, JDBC connections, and custom adapters, enabling and supporting the integration of internal global systems, as well as external integrations with customers and vendors. Facilitated enterprise information exchange through the installation, administration and maintenance of webmethods 10.x, 9.x,, and 8.x, and related components, including Integration Server, Broker, MWS (My webMethods), Trading Networks, and numerous adapters. Administration and technical support of all messaging environments, particularly administration and maintenance of webMethods environments. Includes building both new and upgraded environments.Design, develop, administrate and support B2B and A2A integrations using Boomi IPaaS.

Designed, developed, maintained, and supported multi-layer messaging hub/ESB using XML, EDI, and Flat Files transferred over various protocols, including HTTPS, JMS, IBM MQ Series, FTP/sFTP, JDBC connections, and custom adapters, enabling the integration of global Waste Management help desk, financial, and logistics applications, as well as mobile devices inside waste trucks.Facilitated the exchange of data between external customers and Waste Management through administration of a Managed FTP platform using Axway Secure Tranport, including general administration, user maintenance, integration creation and implementation, custom development, and general support.Integrated customer facing applications with backend financial applications, allowing customers to pay for and maintain their accounts with Waste Management, by designing, developing, testing, and implementing numerous projects on a webMethods 8.x platform, including AS400, JDBC, EDI, and other adapters.Increased rapidity of enterprise information exchange through the installation, administration and maintenance of webMethods 8.x and related components, including Integration Server, Broker, MWS (My webMethods), Trading Networks.Successfully implemented multiple projects with aggressive timelines by leading small to large-scale projects, overseeing the efforts of multiple on-shore and offshore resources.Assured system environment reliability by building various physical environments (test, load, DR, production), including physical server builds, software installation and configuration, and environment customization.Achieved customer delight by regularly interfacing with business partners to understand and document business and functional requirements, aiding the creation of system requirements documentation and technical implementation documents.

Enabled successful development, testing, and implementation of Dell Services applications by leading multi-million dollar project to build-out two development and testing data centers. Managed all aspects of program, including leadership of global teams in the US and India, cost estimation, purchasing, executive presentations, approval of site plans and construction decisions, and the creation and documentation of lab procedures and policies.Delivered Software as a Service (SaaS) capabilities by leading the development efforts of virtual teams comprised of 2-15 globally based developers on projects enabling Services customers to create custom configured computer images.Helped Dell Services and Dell Manufacturing derive maximum value for their investment through the administration, maintenance and development of multiple third party software packages purchased by the company. Included the design and development efforts for upgrades and further customization of the applications for Dell.Designed, developed, and maintained multiple middle tier solutions for Dell Managed Services to ensure reliable data transmission and exchange with internal/external customers. Included XML, EDI, and flat file formatted messages transferred over multiple protocols including web services and HTTP(s), FTP/sFTP, MQ Series, JMS Queues, UNC file copy, and SSH.Contributed to long-term SOA strategies by working with Technical Architects to assess, choose, and implement messaging/middleware strategies for Services IT. Ensured an evergreen and current enterprise strategy for the Electronic Service Bus (ESB).Reduced Supply Chain Management transaction time of material requests from factories to Supplier Logistics Centers from 30 min to 30 seconds by designing, developing, and supporting a RosettaNet compliant, XML-based messaging system.Delivered on time and within budget integration projects by working closely with internal and external development teams and trading partners.

Facilitated the creation and implementation of a new Management Information System to process Texas Title XIX Medicaid claims by using SLC3 methodology to analyze, design, create, and execute data files and test cases.Supported the documentation, reporting, and tracking of software defects through the use of Test Director and other testing tools.Reduced family planning claims suspension by 40-50% and streamlined the processing of 750,000+ new claims a year for three family planning funding sources through the creation and implementation of new system processes.Met tight project deadlines and delivered organizational efficiency by leading a team of 10 testers, including testing tools and process training, issue resolution, research to assist their efforts, and status reporting to direct leadership.Acted as the SME for Family Planning programs for internal and external customers including Texas Department of Health and Texas Medicaid Providers to ensure processing system met the needs of the customers and programs it served.

Enabled the processing of Family Planning claims by developing and documenting a TDH/EDS Departmental Policy and Procedures manual.Ensured medical compliance with specific programs by consulting with nursing staff to create the medical policy manual for Family Planning Titles V, X, and XX.Aided compliance efforts by communicating new and revised policies to affected parties through verbal and written communications, including peer, medical, and executive presentations.