Dennis Boateng Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Helping corporate organizations in Alberta, Manitoba and Saskatchewan with innovative, valuable and customizable IT solutions.• Prospect for new customers through a high volume of customer touch points via phone call, video and in-person meetings to effectively grow book of business• Drive new IT solution opportunities within key corporate accounts with 100 – 1000 IT users.• Build, grow and maintain positive relationships with your customers¬¬ and partners.• Research current… Show more Helping corporate organizations in Alberta, Manitoba and Saskatchewan with innovative, valuable and customizable IT solutions.• Prospect for new customers through a high volume of customer touch points via phone call, video and in-person meetings to effectively grow book of business• Drive new IT solution opportunities within key corporate accounts with 100 – 1000 IT users.• Build, grow and maintain positive relationships with your customers¬¬ and partners.• Research current and potential customers to understand their business, and educate them on the value of working with CDW.• Close multiple sales with selling skills by uncovering client needs.• Educate, strategise and successfully sell the industry’s top technology products, services and solutions• Collaborate with peers and industry partners to bring the best technology solutions to my customers• Address customer complaints and queries of assigned clients.• Set up virtual meetings with clients to demonstrate and propose best-fit solutions.• Record and archive customer conversations and documentations for easy reference and assistance.• Quote price and process orders correctly for customers.• Follow up on clients after sale to ensure smooth integration of solutions into their business environment.• Initiate and coordinate returns, refunds and replacement requests for defaulted, misplaced or missing orders with customer service on behalf of my clients.• Manage relationships with vendor and product specialists to ensure smooth deployment of solutions for my clients• Upselling or cross-selling products and services and approaching new customers.• Collaborated with account managers and submitting reports to upper management. Show less

Edmonton, Alberta, Canada

Ghana

• Negotiated terms, prices and business conditions with suppliers and clients. • Pitched offers and deals to sports clubs and related organizations.• Facilitated fast, quality, and safe delivery of client orders.• Estimated and quoted invoices for customers.• Trained new staff members on tasks, responsibilities and policies.• Supervised incoming shipments and stock inventory to ensure accuracy.• Documented customer grievances and provided satisfying service… Show more • Negotiated terms, prices and business conditions with suppliers and clients. • Pitched offers and deals to sports clubs and related organizations.• Facilitated fast, quality, and safe delivery of client orders.• Estimated and quoted invoices for customers.• Trained new staff members on tasks, responsibilities and policies.• Supervised incoming shipments and stock inventory to ensure accuracy.• Documented customer grievances and provided satisfying service recovery.• Managed relationships with business clients to ensure long-term profitability.• Communicated service gaps to business leadership and recommended solutions.• Curated promotional sales campaigns to achieve short terms sales goals• Updated and educated customers on various products and services. Show less

Ghana

• Assisted HR Administrators with employee updates, performance evaluations, and basic administrative duties.• Served as a link between leadership, management and employees by answering questions, communicating decisions and helping to resolve work related matters.• Maintained and kept employee contract files in compliance with current laws and policies.• Coordinated office activities and events such as send-off and birthday parties• Assisted with new employee orientation and… Show more • Assisted HR Administrators with employee updates, performance evaluations, and basic administrative duties.• Served as a link between leadership, management and employees by answering questions, communicating decisions and helping to resolve work related matters.• Maintained and kept employee contract files in compliance with current laws and policies.• Coordinated office activities and events such as send-off and birthday parties• Assisted with new employee orientation and training.• Edited employee and vendor letters to ensure clear concise communication. • recommendations to managers on organizational policy matters and recommended resolutions.• Researched, created, launched and ran successful employee wellness programs and activities. Show less

Accra, Greater Accra, Ghana

• Curated art-based activities, community/environmental projects, residential activities, outdoor education and sporting activities.• Partnered with professionals from other organizations that support young people such as social care, health, police, education, youth offending teams and local authorities.• Represented in regular training and development opportunities to maintain an up-to-date knowledge of safeguarding, health and safety and local policy developments.• Completed… Show more • Curated art-based activities, community/environmental projects, residential activities, outdoor education and sporting activities.• Partnered with professionals from other organizations that support young people such as social care, health, police, education, youth offending teams and local authorities.• Represented in regular training and development opportunities to maintain an up-to-date knowledge of safeguarding, health and safety and local policy developments.• Completed administrative tasks by maintaining effective record keeping for students and responding to queries.• Raised Funds through innovative events for projects to improve services and/or resources for faculty students. Show less

Graduate Student, Global Business Management

Bachelor'S Degree, Psychology And Sociology