Dennis Teo Email & Phone Number

• Experienced and trained in the instruments, applications and products of clinical and flow cytometry portfolios.• Answered inquiries and provided application support for colleagues and customers via emails, remote live support sessions and calls.• Investigated and troubleshot technical issues during routine work and hotline situations. • Handled complaints by investigating and analysing relevant data to understand underlying issue and determine possible root causes. Provided… Show more • Experienced and trained in the instruments, applications and products of clinical and flow cytometry portfolios.• Answered inquiries and provided application support for colleagues and customers via emails, remote live support sessions and calls.• Investigated and troubleshot technical issues during routine work and hotline situations. • Handled complaints by investigating and analysing relevant data to understand underlying issue and determine possible root causes. Provided detailed reports for complaint resolutions. • Worked closely with distributors, sales, marketing, R&D, quality assurances and regulatory affairs.• Managed and maintained product knowledge database. Prepared training materials for new clinical and flow cytometry applications. • Performed demonstrations and troubleshooting sessions for customers. • Planned and conducted clinical training sessions remotely and in person for customers and colleagues. Show less

• Knowledgeable in the fields of immunology and cell biology. • Led and managed multiple projects to successful completion. • Highly experienced in cell culture (primary immune cells & cell lines), microscopy (epifluorescence, confocal, live imaging) and multi-colour flow cytometry. • Skilled in high throughput screening platform (Operetta high content imaging system and Harmony high content imaging and analysis software).• Mentored students and staff and conducted immunology… Show more • Knowledgeable in the fields of immunology and cell biology. • Led and managed multiple projects to successful completion. • Highly experienced in cell culture (primary immune cells & cell lines), microscopy (epifluorescence, confocal, live imaging) and multi-colour flow cytometry. • Skilled in high throughput screening platform (Operetta high content imaging system and Harmony high content imaging and analysis software).• Mentored students and staff and conducted immunology practical classes for undergraduate students.• Established and maintained multiple collaborations with clinicians in diverse fields such as autoimmunity, cancer and clinical studies.• Managed the laboratory to ensure smooth operation and safety.• Developed and maintained cohesive team spirit among laboratory members. Show less

Doctor Of Philosophy - Phd, Immunology

Bachelor Of Science - Bs, Life Sciences (Biomedical Science)