Dennis Vranic, Cissp Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Bungarribee, Nsw

Reporting to the F&B Director and Head Chef, distribute and deliver food and drinks to various kiosks in the premises.Duties• Lead a team of storemen and runners to deliver and distribute food and drinks to kiosks within the zoo• Receive items, reconcile them against the invoice and purchase order and securely store the goods in the warehouse• Control inventory and oversee stocktaking to adhere to FIFO systems and placing new orders when the stocks run lowKey Achievements• Improved the stocktaking process to reduce inventory costs• Assist procurement officer with stock levels and ordering

Moore Park, Nsw

Duties:• Managed all aspects of retail operations across all stores in the designated area• Engaged key stakeholders, including security and law enforcement agencies, SCG Trust, customers, and employees to deliver food and beverage services while adhering to safety and RSA requirementsKey Achievements• Revised and updated company policies to improve stock turnover, inventory control procedures and the bottom line• Assisted the team leaders in efficiently handling cash, minimising discrepancies, and improving customer experience• Led the team from the front to motivate the staff and deliver exceptional customer service and enhance customer satisfaction.

Darling Harbour, Nsw

Duties:• Collaborated with the Retail Manager and 2IC to set up the store and build the team at the newly constructed centreKey Achievements• Spearheaded the talent acquisition process to recruit, select and onboard a team of retail professionals• Developed the customer service, retail operations, inventory, employee and health and safety policies and manuals• Liaised with the procurement team to implement a FIFO system to reduce inventory costs and ensure adequate stock levels at the kiosks during various events

Sydney, New South Wales, Australia

Duties:• Supported the development team as a consultant across several business divisions within IBM and for various clients• Reviewed project requirements and technical designs to analyse the performance and functionality of critical software systems• Liaised with developers to understand the product features and define test plans/cases• Tested various modules of the software solutions and their functionalities using manual and automated testing methodologies• Carried out regression, system, load, stress, and white box tests to validate the software’s behaviour, quality, and reliability.• Fixed minor bugs to enhance software quality and coordinate with the development team to resolve severe programming issues.• Executed test cases across all test phases and document the test cases, plans and results for the developers' use• Logged actual test outcomes against expected results and execute acceptance tests to verify compliance with acceptance criteria.• Evaluated the test objectives while testing the product features and functionalities built into various software development phases• Adopted agile test processes to execute test cases, reviewing the test case documents, systems and manuals with the test team• Used Jira to plan/track test releases, defining time estimates and test requirements, and managing work into epics and test sprints.Key Achievements• Executed numerous functional, non-functional, white box, load, and stress tests to deliver high-quality software codes• Coordinated with the development team to identify and rectify defects in the software solutions

Graduate Certificate, Data Analytics, 75% (Distinction)

Successfully completed studies in Data Analytics with focus on Change Management, Data Visualization, Data analysis and Programming in R.

Nano Degreee, Business Data Analytics For Enter

Successfully completed course in Business Data Analytics with focus on Data Visualization with Tableau, Excel and SQL

Diploma, Computer Programming