• Supervise and manage day-to-day HR operations, ensuring smooth execution of HR processes, policies, and procedures.• Oversee and enhance HRIS systems, ensuring data accuracy and integrity.• Continuously evaluate and streamline HR operations to improve efficiency and effectiveness.• Develop and maintain HR policies and procedures, keeping them up-to-date with changing legal requirements and organizational needs.• Ensure compliance with all relevant employment laws and… Show more • Supervise and manage day-to-day HR operations, ensuring smooth execution of HR processes, policies, and procedures.• Oversee and enhance HRIS systems, ensuring data accuracy and integrity.• Continuously evaluate and streamline HR operations to improve efficiency and effectiveness.• Develop and maintain HR policies and procedures, keeping them up-to-date with changing legal requirements and organizational needs.• Ensure compliance with all relevant employment laws and regulations.• Oversee the maintenance of accurate and confidential employee records.• Manage document retention, data protection, and record-keeping processes.• Oversee payroll administration to ensure timely and accurate payroll processing.• Address payroll-related inquiries and issues promptly.• Manage and administer employee benefits programs and other benefits offerings.• Assist employees with benefits-related inquiries and issues.• Support the design and implementation of HR training programs and initiatives.• Ensure employees have access to relevant HR resources and information.• Collaborate with external HR service providers and vendors to ensure service quality and cost-effectiveness.• Manage vendor relationships and contracts. Show less

• Overlook the company's operation and resolve any minor issues arises from departments.• Report to Operation Manager weekly on the status and any pending cases to be resolve.• Prepares monthly payroll reports to finance and management. • Ensure timely submission of statutory payments such as EPF, PCB, SOCSO and HRDF to the respective statutory bodies. • Ensure yearly EA form / monthly payslip are being processed accordingly. • Keeps track staff confirmation and ensure line… Show more • Overlook the company's operation and resolve any minor issues arises from departments.• Report to Operation Manager weekly on the status and any pending cases to be resolve.• Prepares monthly payroll reports to finance and management. • Ensure timely submission of statutory payments such as EPF, PCB, SOCSO and HRDF to the respective statutory bodies. • Ensure yearly EA form / monthly payslip are being processed accordingly. • Keeps track staff confirmation and ensure line managers complete the confirmation assessment form within the timeline given. • Scheduling and coordinating candidate interview • Documentation for HR related matters (employment contract, Staff Confirmation Letter, New Hires Onboarding (On boarding Forms, Welcome arrangement, ID Systems – Leaves, Claims, Statutory Accounts, etc) • Termination Process (Documentation, Coordination of Exit Interview and Exit Checklist) • Employees Leaves Management • Staff Training Coordination • To prepare and Maintain Employee Personnel File, HR Documents Show less

Key Deliverables● Finance consolidation and online marketing restructuring for Kotijoukkue HQ ● Executed Marketing Cost Analysis (MCA) and calculated out all the online marketing costs from multiple outsourced suppliers. MCA cost modelling resulted in total cost savings of 80%. ● Managed Facebook ads and SugarCRM for two major portals solo.fi and kotijoukkue.fi and generated over 210% more leads over 5 months.● Designed and tested B2B landing pages which attracted and… Show more Key Deliverables● Finance consolidation and online marketing restructuring for Kotijoukkue HQ ● Executed Marketing Cost Analysis (MCA) and calculated out all the online marketing costs from multiple outsourced suppliers. MCA cost modelling resulted in total cost savings of 80%. ● Managed Facebook ads and SugarCRM for two major portals solo.fi and kotijoukkue.fi and generated over 210% more leads over 5 months.● Designed and tested B2B landing pages which attracted and closed 3 new franchises which generated more than €1.2 million Show less

Key Deliverables• Established and hired a new department team purely for online marketing targeted for the Forex industry within 2 months time. Created a large outsourcers and freelancers to execute both white and gray hat marketing campaigns.• Worked closely with Business Development Manager and Graphic designer to product company profile and other marketing EDMs and roadshows campaigns.Accomplished marketing objectives by planning, developing & deploying content and… Show more Key Deliverables• Established and hired a new department team purely for online marketing targeted for the Forex industry within 2 months time. Created a large outsourcers and freelancers to execute both white and gray hat marketing campaigns.• Worked closely with Business Development Manager and Graphic designer to product company profile and other marketing EDMs and roadshows campaigns.Accomplished marketing objectives by planning, developing & deploying content and advertisements for social media platforms such as Facebook, YouTube as well as Google platforms – Google GDN, Search & SEM marketing resulting in over 12,000 likes in Facebook. Show less

Key Deliverables• Hired and managed a new team of 3 Sales executives and 1 Telesales executive to generate leads and sales with a monthly target of RM40,000; Achieved 90% targeted sales in the first two months and over 100% for the next 6 consecutive months.

Key Deliverables• Led from 2 Sales executives to 3 executives and 2 managers• Achieved over RM70k of sales 4 months consecutively• Promoted Twice from junior executive to Manager • Conducted One to One mentoring sales training

Key Deliverables• Managed the whole department consists of 23 customer service executives• Achieved over Excellent Service Award for 2001 and 2002 • Designed Crisis SOP to improve turn around time• Conducted and chaired Key meetings with other related departments