Denny Kapp

Denny Kapp Email and Phone Number

Customer Desk Specialist @ Garrett - Advancing Motion
Westland, MI, US
Denny Kapp's Location
Westland, Michigan, United States, United States
Denny Kapp's Contact Details
About Denny Kapp

Senior Customer Service Account Rep with experience in multiple industries. Use transferable skills as a reporter and Play by Play broadcaster to communicate effectively, efficiently, and above all else, listen, understand, root cause, and countermeasure all obstacles. Takes ownership and accountability on all assignments while sharing knowledge gained to assist all members of his team. Ability to learn and be trained in all environments. Experienced in EDI and shown self-discipline and motivation to not just meet but exceed KPIs while working in a 100% remote environment. Experienced Reporter and Play-by-Play talent with a demonstrated history of working in the broadcast media industry. Skilled in Adobe Audition, Broadcasting, News Writing, Sports Play-by-Play, and Editing. Strong media and communication professional with a Video Communications focused in Journalism from Madonna University.

Denny Kapp's Current Company Details
Garrett - Advancing Motion

Garrett - Advancing Motion

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Customer Desk Specialist
Westland, MI, US
Employees:
3506
Denny Kapp Work Experience Details
  • Garrett - Advancing Motion
    Customer Desk Specialist
    Garrett - Advancing Motion
    Westland, Mi, Us
  • Garrett - Advancing Motion
    Garrett - Advancing Motion
    Plymouth, Michigan, United States
  • Jtekt North America Corporation
    Senior Customer Service Account Representative
    Jtekt North America Corporation May 2018 - Present
    Greenville, South Carolina, Us
    • Serve the company's (formerly Koyo) Bearings business unit with a focus on Auto O/E needle rollers• Primary liaison for assigned automotive OEM and Tier 1 customer’s MP&L teams including GM, Ford (Service), Toyota, Honda, Aisin, Allison, Dana, Nexteer, and Magna International• Manage day-to-day responsibility for customer satisfaction in cooperation with the company's North American manufacturing plants, sales division, and supply chain team• Manage all aspects of the company's ORACLE EBS R12 ERP including customer maintenance, delivery, order management, returns, EDI, and schedule changes including entry of prototype and sample orders• Support new account and ship-to-site setups including EDI testing and implementation activities• Investigate EDI errors and resolve to ensure all 862/DELJIT and 830/DELFOR process successfully• Coordinate with customer planners and JTEKT manufacturing plants to root cause and countermeasure all obstacles while mitigating risk to avoid jeopardizing customer production lines.• Expedite orders through the company's Supply Chain as necessary• Secure and track forecasts vs. sales to assist demand planning and plant production coordinators• Assist sales and business analysts with the implementation of pricing, materials adjustments, and APR-related activities• Represent Customer Service department during the company's annual IATF Audit
  • City Of Westland
    Election Inspector
    City Of Westland Nov 2020 - Present
    Westland, Michigan, Us
    Serve as Chairman of a precinct for the State of Michigan primary and general elections. Open and Close polls on election day while managing a team of four other election inspectors. Operate voting tabulator, electronic poll book, and oversee site to ensure all state laws are followed by those in and around the building.
  • Al Rosenberg Engineering
    Broadcast Engineer
    Al Rosenberg Engineering Dec 2017 - Present
    • Setup and strike broadcast equipment for visiting radio at select Pistons and Red Wings games in Little Caesars Arena• Balance talent, effects, PA, and return levels to produce a seemless audio journey• Use transferable statistical analysis skills from play-by-play and reporting to assist talent
  • University Of Detroit Mercy
    Play-By-Play Talent
    University Of Detroit Mercy Nov 2014 - Present
    Detroit, Mi, Us
    Play-by-Play, Full-Time Detroit Titans Women's Basketball on ESPN+ Fill-In Men's Basketball on radio and ESPN+Games streamed on http://www.espn.com/watch
  • Cbs Sports Radio Network Inc
    Reporter
    Cbs Sports Radio Network Inc Jan 2013 - Present
    Serve as the network's stringer at Detroit Lions home games. Provide pre-game analysis and in-game updates while facilitating a postgame interview with one of the stars of the game.
  • Michigan High School Athletic Association
    Play-By-Play Talent
    Michigan High School Athletic Association Mar 2008 - Present
    East Lansing, Mi, Us
    Play-by-Play of the MHSAA's Girls Basketball, Boys Basketball, and Baseball Finals. All broadcasts are available via live stream and free "On Demand" at http://www.mhsaanetwork.com
  • Sirius Xm Radio Inc.
    Reporter
    Sirius Xm Radio Inc. Dec 2005 - Present
    New York, Ny, Us
    °Provide pregame analysis and in-game reports from Detroit Lions home games on SiriusXM NFL Radio Channel 88. Facilitate a postgame interview with one of the stars of the game.°Detroit Tigers stringer/correspondent for the company's MLB Home Plate Channel
  • Associated Press Broadcast
    Reporter
    Associated Press Broadcast Apr 2004 - Present
    New York, Ny, Us
    *2018 AP Radio Sports Stringer of the Year*Provide recorded voicers and wraps as well as short soundbites from coaches and athletes on both teams involved in the game. Audio packages are submitted to an AP Broadcast/Radio staff member who immediately distributes them on their wire and web-based feeds to affiliates across the United States and Canada.
  • Martin Universal Design
    Customer Service & Inside Sales Account Manager
    Martin Universal Design Aug 2003 - Apr 2018
    • Provide customer service to end consumers and retail customers via email, phone and in person at national trade shows• Conduct inside sales by using intimate product knowledge to upsell and cross-sell both new and existing retail customers. • Build end consumer trust and confidence in the brand by replacing damaged and defective parts• Help with assembly related questions by voice, text, and using photos to illustrate concepts as well. • Execute sale orders, customer maintenance, RMAs, Inventory, reports and more using SAGE 100 (ERP). • Assist retail customers with shortages, damages, and other freight-related issues• Assist with invoice inquiries. • Serve as the company's Amazon, Wayfair, and Jet.com/Hayneedle liaison, entering all orders, creating routing requests, and executing bill of lading and advanced shipping notifications. • Assist as freight coordinator to ensure maximum efficiency in timing and cost of shipments among a wide assortment of LTL carriers. Having spent 15 years at this small business, I truly was a jack-of-all-trades in the office and the warehouse. I participated in all office roles (administrative, clerical, A/R, A/P, etc.) while filling in for colleagues that were out of the office. I also served as shipping manager on days our shipping department was short staffed. I used email, Microsoft Word and Microsoft Excel on a daily basis to create reports and presentations.
  • Beasley Media Group
    Reporter, Anchor, And Producer @ Detroit Sports 105.1 / The Bounce
    Beasley Media Group Aug 2013 - May 2017
    Naples, Florida, Us
    Served as Detroit Sports 105'1's lone reporter covering the Lions, Tigers, Red Wings, Pistons, and University of Michigan Football and Basketball games. Created, produced and authored web recaps which incorporated soundbites from the games I covered. At the station's launch, I also served as the producer and board operator for the Ryan and Rico show. Participated in that role for nine months until station management transitioned that show from weekends to weekdays at which point I focused all my efforts as the station's reporter. Spent two years as the Lions beat reporter covering every practice and every home game while producing one-on-one interviews for our seasonal Training Camp shows and for each and every pregame show throughout the 2014-2015 and 2015-2016 seasons. Assisted in the execution of the station's new Throwback Hip-Hop and R & B format by mixing songs and commercials until the station hired on-air talent. Transitioned into role as a full season producer and board operator of Detroit Pistons games. Samples of all the work identified above are available upon request.
  • Clear Channel Radio
    Reporter, Anchor, And Producer @ Wdfn-Am
    Clear Channel Radio Sep 2000 - Aug 2013
    New York, Ny, Us
    Served as a board operator to live remotes and sporting events including the Detroit Vipers, Plymouth Whalers, and Detroit Pistons. Served as a part-time producer and board operator helping out with every show on the station when the full-time producer took time off. Served as a reporter covering Detroit Tigers, Detroit Lions, Detroit Pistons, Detroit Red Wings and University of Michigan football and basketball. Also served as a part-time news anchor.
  • Navteq
    Editor
    Navteq Jan 2007 - May 2012
    Chicago, Illinois, Us
    Worked in tandem with employees at the MITSC and Michigan State Police dispatch team to create traffic incidents in the company's database. Our content was used by Garmin GPS systems as well as our radio and television affiliates across Metro Detroit.
  • University Of Detroit Mercy
    Play-By-Play Talent
    University Of Detroit Mercy Feb 2006 - Nov 2010
    Detroit, Mi, Us
    Play-by-Play, Detroit Titans Men's & Women's Basketball. Position eliminated in November 2010 and brought back in 2014 at which point I was rehired.

Denny Kapp Skills

Facebook Podcasting News Writing Play By Play Blogging Adobe Audition Broadcast Editing Broadcast Journalism Sports Broadcasting Sports Writing Radio Broadcasting Journalism Online Journalism Radio Press Releases Media Relations

Denny Kapp Education Details

  • Madonna University
    Madonna University
    Video Communication And Journalism
  • Specs@Ltu
    Specs@Ltu
    Audio

Frequently Asked Questions about Denny Kapp

What company does Denny Kapp work for?

Denny Kapp works for Garrett - Advancing Motion

What is Denny Kapp's role at the current company?

Denny Kapp's current role is Customer Desk Specialist.

What is Denny Kapp's email address?

Denny Kapp's email address is de****@****rcy.edu

What is Denny Kapp's direct phone number?

Denny Kapp's direct phone number is +173427*****

What schools did Denny Kapp attend?

Denny Kapp attended Madonna University, Specs@ltu.

What skills is Denny Kapp known for?

Denny Kapp has skills like Facebook, Podcasting, News Writing, Play By Play, Blogging, Adobe Audition, Broadcast, Editing, Broadcast Journalism, Sports, Broadcasting, Sports Writing.

Who are Denny Kapp's colleagues?

Denny Kapp's colleagues are Rosânia Gama Do Nascimento Pacheco, Ivo Strakaty, Alexandra Pătru, Rupesh Kalikar, Salvador Borjon, Amol Kshirsagar, Liliana Torres.

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