- Collaborate with the sales team to identify, develop, and advance business opportunities within single-cell technology applications. - Provide expert consultation for customers, offering tailored guidance on experimental design, optimization, and implementation of workflows. - Represent the company as a subject matter expert at national technology seminars and conferences, fostering industry connections and driving thought leadership. - Translate complex scientific concepts into impactful solutions that address customer needs and support strategic market development. - Serve as a trusted scientific liaison, bridging the gap between R&D innovations and real-world applications in biotechnology.

- Delivered hands-on training and guidance, fostering strong customer relationships and enhancing user confidence in the technology. - Adopted a sales-focused approach to drive consumable revenue, identifying opportunities to support and expand customers’ scientific needs. - Provided technical expertise to bridge complex scientific challenges, enhancing customer success and satisfaction. - Collaborated cross-functionally to align customer goals with business strategies and drive market adoption of innovative single-cell technologies.