Exclusive DJ for private events and weddings

Sales Director and lead trainer for all team. Management and leadership coaching for the whole team. Exclusive Event Host/ Personality/DJ

Event Management for private and corporate events. Marketing, sales, operations

• Maintain website marketing with development of new promotions, and organizing information competitively • Develop media for meetings, organize, create and maintain video for marketing and public relations• Develop, maintain and manage website, social networking sites for advertising/marketing• Confer with clients about inspection results, recommend corrective procedures, and risk management• Coordinate projects and repairs for assignment to ensure timely completion of all work needed.• Advise clients about necessary service based on historical service data.• Help identify mechanical problems by actively listening to the clients, conducting a visual inspection and a road test• Present additional services through excellent oral, written, and interpersonal communication• Effectively communicate all work performed and the charges to the client• Understand customer complaints while being professional and understanding to the customer’s needs• Quality assure repairs completed by technicians• Quality Control when vehicle finished ensuring repair was done correctly and timely• Implement quality, responsibility, and constructive problem resolutions through further anti-pattern testing creating better customer satisfaction and first time repair assurance•Manage shop flow along with opening and closing store operations; including reporting store numbers, accounting for moneys collected, managing employee’s time and work.• Schedule and service fleet account maintenance repairs with company administrators or fleet services.• Manage new business fleet account• Supervise sales teams and technicians productivity • Create company sales goals for productivity, revenue generation, personal and professional development

Coordinate vehicles and repair orders for assignment to ensure timely completion of all work needed.• Advise customers about necessary service for routine maintenance based on historical service data.• Help identify a mechanical problem by actively listening to the customer, conducting a visual inspection and a road test• Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs• Sell additional services to the customer that will improve the quality of life for the vehicle and the customer• Prepare a repair order showing time, cost, and labor estimates for service• Identifying and conveying a brief description of the problem on the repair order to help the technician locate the problem • Explain the work performed and the charges to the customer• Handle customer complaints while being professional and understanding to the customer’s needs• Quality assure repairs completed by technicians• Quality Control when vehicle finished ensuring repair was done correctly and timely• Implement quality, responsibility, and constructive problem resolutions through further anti-pattern testing creating better customer satisfaction and first time repair assurance •Manage shop flow along with opening and closing store operations; including reporting store numbers, accounting for moneys collected, managing employee’s time and work.• Schedule and service fleet account maintenance repairs with company administrators or fleet services.• Manage new accounts and set up new services for fleet vehicles.• Delivered and picked up cars that were “dealer trades”• Ensured that the shop drive was clean and maintained• Quality Control while driving customer vehicles when finished• Maintain website with development of new promotions, and organizing information competitively • Develop, maintain and manage website, social networking sites for advertising