Role & ResponsibilitiesResponsible for operations and delivery of Marketing Data Solutions. Accountable for ensuring high quality and on-time client deliverables. Responsible to understand the business objectives and process requirements of the Client and cascade this to team members using prescribed tools, methods and processesSome of the key deliverables include:1. Driving the research strategy for Client requirements2. Client interaction and reporting as per agreed governance… Show more Role & ResponsibilitiesResponsible for operations and delivery of Marketing Data Solutions. Accountable for ensuring high quality and on-time client deliverables. Responsible to understand the business objectives and process requirements of the Client and cascade this to team members using prescribed tools, methods and processesSome of the key deliverables include:1. Driving the research strategy for Client requirements2. Client interaction and reporting as per agreed governance models3. Proactive intervention and Change Management to drive results4. People management and skill developmentExperienceOver 12 years of diverse experience in Operations, Process Management, Client Management and Team Management. Expertise in client service operations inclusive of conceptualizing & implementing short / long term strategic plans; managing teams with focus on achieving pre-defined business targets & service delivery metrics. Show less