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@t-mobile.com
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3 phones found area 310 and 866
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LinkedIn matched
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Denny Campbell is listed as Sr. IVR Solutions Architect at T-Mobile, based in San Diego, California, United States. AeroLeads shows a work email signal at t-mobile.com, phone signal with area code 310, 866, and a matched LinkedIn profile for Denny Campbell.
Denny Campbell previously worked as Sr. Systems Experience Manager at T-Mobile and Sr. IVR Solutions Architect at Sprint. Denny Campbell holds Bachelor Of Arts (Ba), Radio, Television, Film from Bowling Green State University.
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AeroLeads found 1 current-domain work email signal for Denny Campbell. Compare company email patterns before reaching out.
I help companies optimize their digital self-service channels and customer support systems to deliver exceptional customer experiences.Areas of Expertise:Voice Application DesignConversational AIAI/ML Predictive Intent ModelingSoftware Project ManagementBusiness Process ImprovementVendor ManagementUser Acceptance TestingCustomer Experience TransformationCertified in Advanced VUI Design by Enterprise Integration Group (EIG)
Listed skills include Vendor Management, Call Centers, Customer Experience, Crm, and 19 others.
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Bellevue, WA, US
Architecting and delivering T-Mobile’s next generation IVR, an advanced voice application utilizing NLU, speech recognition, and cutting-edge AI predictive intent modeling to maximize customer journeys.
Overland Park, Kansas, US
Managed design & development of Sprint's postpaid and prepaid IVRs, including advanced speech recognition and touch-tone IVRs, with industry leading self-service utilization.
Overland Park, Kansas, US
Self-service channel innovation (IVR, Web, Device) for Sprint's prepaid brands, providing best-in-class customer experience in all channels.
Overland Park, Kansas, US
Directed a team responsible for improving CRM applications and customer self-service tools (IVR & Web), for this prepaid wireless provider serving 14 million customers nationwide.
Atlanta, Georgia, US
Customer Care division’s expert in outsourcing contact routing services for this wireless provider serving 5 million customers. Specialized in supervising ACD, IVR, and WFM technology strategy. Provided operational oversight of assigned vendor relationships. Assisted in the negotiation of technology vendor contracts by providing pertinent expertise.
Atlanta, GA, US
Managed resource operations staff of a 1,000 seat call center for country’s 3rd largest cable/broadband provider. Responsible for daily operations management, forecasting and scheduling, call routing, IVR development, and call center performance reporting. Coordinated major technology implementations including virtual queuing technology, IVR speech.
Hartford, CT, US
PBX administrator for Lucent Definity G3r. Integrated computer-telephony systems for this Fortune 100 financial services company. Implemented company-wide CTI application, resulting in significantly improved customer satisfaction and first call resolution.
Columbus, Ohio, US
Coordinated call center operations for this $33 billion regional bank. Managed forecasting, scheduling, and capacity planning. Responsible for ACD administration, agent performance reporting, toll-free network administration, and load-balancing of calls across multiple sites.
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Denny Campbell works for T-Mobile.
Denny Campbell is listed as Sr. IVR Solutions Architect at T-Mobile.
AeroLeads has found 1 work email signal at @t-mobile.com for Denny Campbell at T-Mobile.
AeroLeads has found 3 phone signal(s) with area code 310, 866 for Denny Campbell at T-Mobile.
Denny Campbell is based in San Diego, California, United States while working with T-Mobile.
Denny Campbell has worked for T-Mobile, Sprint, Cricket Wireless, Cox, and The Hartford.
You can use AeroLeads to view verified contact signals for Denny Campbell at T-Mobile, including work email, phone, and LinkedIn data when available.
Denny Campbell holds Bachelor Of Arts (Ba), Radio, Television, Film from Bowling Green State University.
Denny Campbell is listed with skills including Vendor Management, Call Centers, Customer Experience, Crm, Call Center, Mobile Devices, Ivr, and Program Management.
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