Denny Hilliard Jr. Email & Phone Number

Denver

Lead service department in repairs and troubleshooting.Create and modify service procedures to increase quality of service and turnaround times.Solve high-level customer complaints and issues.Maintain inventory and material condition of service equipment.Delegate repair and troubleshooting responsibilities within the service department. Coordinate with the calibration manager to develop more efficient processes.Interface with international subsidiaries to ensure efficient turnaround times.

Denver, Colorado, United States

Interfaced with customers and received their equipment sent for evaluation, repair or calibration. Serviced and shipped over $2 million dollars worth of customer equipment. Repaired over $500,000 dollars in customer equipment. Ordered replacement units and kept inventory of readily available units. Trained other technicians in RMA processing.

Denver, Colorado

Design and construct new test equipment. Assist test, service and quality control departments. Perform new product R&D and evaluation. Complete new product research, development, and evaluation. Plans layout and performs specialized work of substantial variety and complexity.Complete functional testing of all models of completed controllers and custom built controls. Troubleshooting to the component level of all equipment that does not pass testing. Performs final inspection of completed controllers and QC inspection of equipment. Performs functional analysis and reliability testing of new products.

Jacksonville, Florida Area

Completes Work Orders, PM Sheets, Logs, and other written or computer-based documents according to established procedures.Diagnose Mechanical and Electrical problems using technical drawings (e.g., blueprints, Electrical/Mechanical Schematics) and diagnostic tools (e.g., multi-meter, laptop)Performs Preventative Maintenance and Repairs on equipment (Material Handling Equipment, Forklifts, Dock Equipment, and Facility Equipment) according to safety and quality procedures.Troubleshoots and repair complex electrical / electronic problems on equipment with Programmable Logic Controllers (PLCs), Variable Frequency Drives (VFDs), Soft Starts, Servo Drives, and External Input / Output (I/O) Devices.

Jacksonville, Florida Area

Wired complete panels per drawings including back panels and wiring between product components.Built and wired power distribution units with an estimated value of $7.5 million.Performed changes or corrections to product to meet quality requirements, as requested by Production Supervisor, Field Services and Test Department and/or Engineering Department.Followed company established practices for terminating wire runs, wire harnesses and wire numbers.

Jacksonville, Florida Area

Under minimal supervision, performs all responsibilities as a multi-skilled, multi-tasking individual in an empowered work team. Performs a variety of required tasks including preparation of saline solutions, Methyl Cellulose (MEC) Solutions, Polyvinylpyrrolidone (PVP) Solution and Reactive Monomer Mix to support the production of contact lenses. Able to perform sanitization and regeneration of all associated equipment as necessary to meet quality specifications and to conform to established standards. Performs all chemical reactions required for the production of Reactive Monomer Mixture including the preliminary chemical reactions of subcomponents. Maintains current knowledge and adheres to provisions of FDA, OSHA, GMP, MPs, ISO 9001, ISO 14001, equipment specifications and process specifications. Investigates alternative methods and procedures to reduce variability and improve equipment reliability. Adheres to environmental policy and procedures and supports departmental environmental objectives.

Oversaw inventory and stock management as well as equipment and asset repair and maintenance scheduling and processing.Directed stock review and inventory of the $250K Ship Interior Wireless Communications System (SIWCS) with zero losses.Oversaw regular maintenance and repairs for 7 navigational and search systems containing a total of 50+ pieces of equipment.Managed new personnel training and continuing personnel retraining for 10 employees on the maintenance and repair of the navigational and search systems.Completed preventative and corrective electrical maintenance on a variety of equipment including generators, power circuits, and navigational systems. Performed repairs and maintenance on 2 navigational systems, 1 RADAR system, and 1 identity verification system.Read and interpreted blueprints and schematics to complete the wiring installation of additions, alterations, and new equipment.Maintained alarm systems and power monitoring equipment to support the protection of an estimated $1.5 million in asset value.Conducted regular testing and upkeep of 3 pieces of power generation equipment including motors, generations, and controllers.Utilized ammeters, voltmeters, ohmmeters, and other test equipment to maintain power and lighting circuits, switches, and fuse boxes.Managed repair and maintenance of 3-phase and single phase AC/DC plant equipment to ensure 100% continued operability.