Denon Hickling Email & Phone Number

Improved Trojan's customer experience by driving continuous improvement efforts in the areas of product, process and service quality.• Developed the Aquafine brand's reputation for quality by managing the external and supplier quality process improvement efforts.• Launched and maintains the "Token of Appreciation" employee recognition program, to ensure that associates are formally thanked and recognized by their leaders and peers.

London, Canada Area

Enhanced Trojan’s customer experience by driving continuous improvement activities through the use of defined quality processes and daily management.• Reduced Trojan's annual calibration costs by over $2000 and turnaround time by an average of two weeks by implementing in-house calibration procedures.

London, Canada Area

Supported the Trojan Quality team to maintain the Quality Management System through tests, analysis, and process improvement.• Initiated a design change by proposing how the product would be easier to assemble and service with a fitting change.• Designed and recommended a door-alert system to assist in reducing the near-misses for Health & Safety.

London, Canada Area

Manufactured high quality UV light systems and components.