Denton Guy-Williams Email & Phone Number

United States

• Create the overarching process for developing Policies, Templates, Documentation and Diagrams that provided the framework for all the various product owners for creating thorough supporting artifacts for the ATO packages as well as the relevant documentations itemizing the NBIS AWS GovCloud infrastructure to include Concepts of Operations, Disaster Recovery, Configuration Management and Sustainability Plans.• Work closely with NBIS Operations Chief and various Program and Project managers to develop and maintain the NBIS operation schedule capturing high-level milestones and taskings (patches, Authorized Service Interruptions, deployments and upgrades) and making sure they are centrally tracked. • Work with the various stakeholders and teams in implementing new and migrating old applications within DCSA and the NBIS AWS GovCloud infrastructure taking into account the specific VPCs, Security Group, Network ACLs and Endpoints that would be use for the new deployment.• Engage the various stakeholders and program POCs in developing a Business Criticality document that outlines and captures the critical information about the various applications within the NBIS infrastructure. This is vital for operation sustainability as information such as the program’s Disaster Recovery plan and status; impacted customers; approximate users affected; criticality rating; Product Owner and responsible team; hardware and software lists; Ports, protocol and service management are collectively stored in ServiceNow. • As a part of the NBIS operations team, I play a role in developing requirements, collaborate with external teams in implementing and configuring operations software such as ServiceNow, Configuration Management and other applications, and performing the various tests to ensure it meets NBIS’ expectations.

Adelphi, Maryland, Us

Develops and provides students with an approved University of Maryland University College (UMUC) syllabus that follows a template established the Computer Management Information Systems Department that includes the terminal course objectives• Organize, prepare, and regularly revises and update all course materials• Use appropriate technological options for online technologies and course-related software, including Websites, e-mail, and online discussions for preparing the course and making it accessible to students• Model effective oral and written communications that engage the students, provide clarity, and improve student learning• Set clear expectations for the course by publishing course terminal objectives, assignment/examinations dates, and weight the distribution of various evaluation categories• Ensure that the content and level of material included on exams correspond to the course terminal objectives• Demonstrate consistency and fairness in the preparation and grading of exams, and provide timely feedback to students

• Create the overarching process for developing Policies, Templates, Documentation and Diagrams that provided the framework for all the various product owners for creating thorough supporting artifacts for the ATO packages as well as the relevant documentations itemizing the NBIS AWS GovCloud infrastructure to include Concepts of Operations, Disaster Recovery, Configuration Management and Sustainability Plans.• Work closely with NBIS Operations Chief and various Program and Project managers to develop and maintain the NBIS operation schedule capturing high-level milestones and taskings (patches, Authorized Service Interruptions, deployments and upgrades) and making sure they are centrally tracked. • Work with the various stakeholders and teams in implementing new and migrating old applications within DCSA and the NBIS AWS GovCloud infrastructure taking into account the specific VPCs, Security Group, Network ACLs and Endpoints that would be use for the new deployment.• Engage the various stakeholders and program POCs in developing a Business Criticality document that outlines and captures the critical information about the various applications within the NBIS infrastructure. This is vital for operation sustainability as information such as the program’s Disaster Recovery plan and status; impacted customers; approximate users affected; criticality rating; Product Owner and responsible team; hardware and software lists; Ports, protocol and service management are collectively stored in ServiceNow. • As a part of the NBIS operations team, I play a role in developing requirements, collaborate with external teams in implementing and configuring operations software such as ServiceNow, Configuration Management and other applications, and performing the various tests to ensure it meets NBIS’ expectations.

• Manages and operates a Data Center (DC) that houses an IBM z14 LinuxOne mainframe that computes petabytes of Open Source Intelligence data. In addition to operating the Data Center, I manage and adopt cutting edge technology with the appropriate Cyber-Security posture to secure an Operations Center to include IT resources and endpoints to fulfill the operational needs for 50 analysts that perform Open Source Analytics.• Manage all aspects of the Data Center operation and drastically reduced cost by over 45%. All while revamping and improving the power supply distribution and UPS capability, redundant cooling, improved water leakage system and all other relevant systems and processes that are critical to the DC continued operation. Negotiated and improved vendor support contracts for services, licenses and agreed on Service Level Agreements (SLA) to make sure they meet stringent Data Center requirements, needs and mandates.• Implemented blue print for DR site both at a physical location in Dubai (MENA region) and on the Amazon cloud to ensure business continuity even during tumultuous periods in the middle east• Provides direction for data and cybersecurity protection, and develops and maintains Technology governance and policies• Developed and maintained security strategy, security awareness programs, security architecture, and security incident response• Provides strategic risk guidance for Technology projects, including evaluation and recommendation of technical controls• Provide leadership to a team of talented IT professionals, including desk side support, network engineers, cyber-security experts, administrators and data engineers, to ensure the security and integrity of the network. The end goal is to have a network that is unhindered, unencumbered so as not to delay access to data by the analytic team or the client.• Work with the Software Development and analytics architecture team to design, implement, enhance, document and optimize the network.

Alexandria, Virginia, Us

• Provide Technical leadership and in charge of Operations and Software Development for Arrowpoint Corporation on a Department of the Army, National Guard Bureau (NGB) contract supporting Reserve Component Manpower System (RCMS). This encompasses formulating and enforcing work and quality standards and ensuring that the RCMS software elements are available and capable of handling the anticipated work load• Ensure that RCMS data loads are being processed in accordance with requirements specified in this PWS and also guarantee that data received by the RCMS is complete and accurate. In cases where there are discrepancies, provide direction to correct defects• Manage timely delivery of data, software and other products requested by ARNG, both scheduled and ad-hoc and deliver progress and status reports. Ensure that the development team uses the Agile software development methodology and involve iterative cycles to meet the customer’s design specification• Interface with other Contractors and Consultants, as required to coordinate/execute O&M and change activities and ensure that the RCMS IT operations adhere to applicable ARNG IT security policies and procedures • Take responsibility for and coordinate issue resolution and provide technical and operational management to its and Subcontractor staff• Manage Service Desk operations and take responsibility for and coordinate incident and problem resolution. In addition, recommend and prioritize use of existing resources to meet needs of a dynamic work environment and develop work aids and document standard procedures.• Establish staffing schedules and review work in progress and manage personnel training activities and develop and execute risk management strategies.

Arlington, Virginia, Us

• Provide leadership to the software development team for all of Pioneering Evolution’s IT projects and contracts for the Department of Navy. This includes understanding and building upon the enterprise’s architecture as well developing and implementing processes to ensure successful IT operations• Developed and managed strategy, cost, schedule, and all technical aspects of the complete software lifecycle on various Navy applications used by (PMS 420, PMW 205, PMS 408 and PMS 505). This includes web-enabled applications that supports the Program Management Offices at NAVSEA• Responsible for internal software processes and procedures, including requirements gathering, design documentation, test planning and procedures, technology road-maps and version control• Performed as subject matter expert, manage and lead software engineers on multiple software development efforts, deploying the government customer's applications on the Amazon Cloud.• Highly experienced (hands-on) in administering Oracle, MySQL, SQL Server databases and Operating Systems like Linux, Unix and Windows interfaces locally, at Data Centers and on the Cloud • Manage internal company IT strategy, budget and operations including leases and support contracts, servers for enterprise applications, enterprise software and cloud hosting• Direct and manage staff development, including performance reviews, development of educational plans, implementation of special projects, and all other aspects relating to both the individual goals of the employee and department• Perform continuous improvement exercises across the organization in order to improve the customer experience and keep customer service at an all-time high. Some of these exercises include performing quality/operational reviews on a monthly basis to ensure we meet our customer’s service levels and identify and proactively fix issues

London, Gb

• Provide leadership and manage Information Technology assets that include groups of software developers, systems administrators, integrator and systems both locally and remotely on U. S. Government locations for the Department of NAVY. These assets provide a web-based US Navy Ship Configuration Management system that is widely used by the Navy personnel and its various contractors and customers• Manage web-based internet portal that provides customers, employees and managers access to a plethora of applications all in one interface. Responsibilities include internal and external customer requirements assessment, application design, development, quality assurance, user support, documentation and tutorial development and product infrastructure needs• Responsible for designing, implementing, managing, and reporting on security controls. Proficiency in identifying security issues and risks, developing mitigation plans, analyzing and assessing the security measures and determine effectiveness and making improvements when needed.• Vast Cyber Security experience working with NETWARCOM in mitigating and eliminating breaches and intrusions to US government’s IT data and networks. It involves very stringent processes (Architectural reviews, daily systems scan and remediation) in order to attain an Authority to Operate (ATO) within the US NAVY’s network.• Manage and set policies for all IT resources and assets. This includes the security and access policies for the four groups of Oracle and SQL Server Database users that include internal BAE Systems users connecting within the Intranet to utilize the Oracle Forms application• Manage overall security procedures that includes Identity and Access management with Active Directory, privacy and data protection techniques, disaster recovery and business continuity, IT security firewalls/IDS/IPS, problem solving, process improvement, project management, network protocols, routers, and switches

Global, Us

• Provide leadership and technical direction to teams of software developers, systems integrators and testers from different contracting companies to meet our NASA customer’s requirements and goals. Also, facilitated meetings to discuss and agree on customer requirements and create timelines for deliverables • Performed installations, create database instances, manage users, administer and tune various Oracle database server versions for production and development databases on the various operating systems (UNIX, Windows and Linux) at the National Aeronautic and Space Agency (NASA) • Performed installation, administration and configuration for Oracle 9i and 10g Application Server for production, test and the development environment for various NASA projects• Developed proper backup and recovery strategies to minimize downtime using the various backup options such as logical backups (import and export) and physical backups (hot and cold backups, and RMAN). Verified the backup strategy by restoring backups on test servers on a regular basis• Implemented and managed Oracle10g Real Application Clusters (RAC) on Windows and Linux for the EO-1 Mission Operating Center • Created proper upgrade and test plans for migrating from Oracle versions 7.3.3 to 8.0.6, 8.1.6 to 8.1.7.4, 8.1.7.4 to 9.2.0.4 and 10g and 11g • Made use of the great features Oracle Enterprise Manager to manage Oracle databases across operating systems and Oracle versions. It allowed monitoring numerous instances from one location and to run jobs remotely. Created shell scripts to check the state and status of databases and data file usage on critical systems with limited resources for proper resource allocation • Performed UNIX and Linux System Administration duties such as creating users, partitioning disks into volume groups and logical volumes, installing software, mounting peripheral devices and performing backups and recovery

Global, Us

• Performed installations, creating database instances, administering and tuning various Oracle database server versions (8i, 9i and 10g) and SQL Server for production and development databases on Windows for Environmental Protection Agency/Central Data Exchange (EPA/CDX)• Installed Oracle Real Application Clusters as prototype for the CDX/EPA in the quest to address load balancing, automatic failover and database availability issues and to make the systems scalable• Performed installations, created databases, created users, performed full database, transaction logs and differential backups of the database Microsoft SQL Server 2000 for our Configuration management application ClearCase and ClearQuest• Performed installation, administration and configuration for Oracle 9i and 10g Application Server for production, test and the development environment at EPA

• Developed and tested software for Emergency Medical Services which involving applications development in Visual Fox Pro and Clipper with backend Fox Pro database maintenance• Developed web pages and internet portal for the corporation that included an interactive help desk function that allows users to send questions and comments• Created a repository to store electronic records such as faxes and scanned documents

Masters, Business Administration

Master’S Degree, Information Technology

Bachelors, Computer Science

High School, High School