Denver Martin Email and Phone Number
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As a strategic and visionary IT executive, I've accumulated over two decades of progressive experience in technology leadership, IT management, and enterprise architecture. My track record speaks for itself, with a history of driving digital transformation initiatives and delivering innovative solutions that align with business objectives. This success has instilled confidence in my ability to lead and deliver results. I've honed my skills in leading cross-functional teams, fostering a culture of collaboration, and driving organizational success through technology excellence.IT ManagementWith over a decade of experience in IT Management, I've spent the last 7 years spearheading the DevOps\DevSecOps and SRE transformation. I've successfully built a DevSecOps department into a technical center of excellence, fostering a team culture that fully embraces the DevOps/SRE mindset. My management experience extends to teams of various sizes, ranging from 4 to 125 members, both on-site and off-site, spanning multiple states and countries, including Canada, Russia, China, Australia, and India. I've overseen diverse teams, from ERP (SAP, Oracle, New Star, and Saleforce.com) to IT Infrastructure (IBM, DELL, HP, Cisco, Juniper, Fortinet, Aviatrix, Linux, Windows NT - Server 2010, SharePoint) to Application Development (Java, .NET, SharePoint) and WEB development (ASP, CSS, HTML5, Flash). My financial acumen is demonstrated by managing budgets between $500K and $21M. IT Program / Project ManagementMy project management experience spans diverse IT projects, from Domain migrations to ERP installations to data center moves to Software Development (Web Apps, Mobile Apps, Desktop Apps, and Social Media Apps). This breadth of experience demonstrates my adaptability and versatility. I have managed project teams of 3 – 30 people, showing my ability to scale my leadership to different project sizes. I have managed project budgets from $20K to $ 21 M, showcasing my financial acumen. I have led up to 9 projects simultaneously with various scopes and complexities, proving my ability to multitask and prioritize. I have managed the development of solutions architecture for on-premise migration to AWS cloud migrations and solutions for new systems and applications to AWS cloud for PaaS, IaaS, and SaaS. I have managed IT security-related projects that ranged from infrastructure hardening to Big Security Data.
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Director It Operations, End User Support And ServicesSignature AviationRuskin, Fl, Us -
Adjunct Professor Of ItPurdue University Global Apr 2005 - PresentWest Lafayette, Indiana, Us• Instructor of graduate and undergraduate on-line courses in Networking, IT Security and Operating Systems.• Manage on-line classroom of 10 to 35 students.• Lecture on various IT subjects and explained how the course relates to business.• Remotely assist students with installations of Microsoft Server, Linux, and UNIX.• Remotely assist students with trouble shooting network and server lab assignments.• Remotely supervise and guide students with the set up of various network configurations and equipment. • Grade and evaluate student’s understanding and progress in IT courses. -
Consultant: Principal Observability ArchitectThe Brixton Group, Inc.; Client: Dell Technologies / Slalom Aug 2024 - Sep 2024CONSULTANT: PRINCIPAL OBSERVABILITY ARCHITECT, DATA LAKEHOUSE; CLIENT: DELL TECHNOLOGIES / SLALOM• Lead the design and implementation of observability solutions for Dell’s on-premises, custom-built data lake platform, enhancing system stability and operational oversight.• Assess the current state of Dell’s observability environment and recommend strategic and technical improvements to ensure the platform’s scalability and reliability.• Define and guide critical technical and strategic decisions, leveraging extensive expertise in Splunk and Dynatrace to build a comprehensive observability architecture tailored to complex, large-scale data platforms.• Develop a product roadmap and maturity model for the observability solution, positioning it as a future offering within Dell’s portfolio, aligning with strategic business goals and market needs.• Collaborate with cross-functional teams to identify potential operational risks and provide insights on monitoring approaches that address platform stability at scale.• Evaluate and integrate observability practices for key technologies, including Dremio, Starburst, Nessie, and Apache Spark on Kubernetes, optimizing performance on bare-metal infrastructure.• Conduct thorough reviews and provide recommendations to address operational challenges, helping Dell achieve a robust, scalable, and reliable observability strategy that supports their evolving data lakehouse needs.
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Senior Director Software Engineering (It Operations, Observability)Gartner Oct 2022 - Aug 2024Stamford, Ct, UsProvide leadership and direction of the Observability team to ensure appropriate and reliable monitoring of Gartner critical applications, infrastructure, and SaaS/3rd party integration services in a rapidly evolving hybrid cloud landscape. Apply principles of DevSecOps and SRE for a holistic approach to observability that benefits the clients, partner teams, and the company overall. Promote and strongly support Information Security, DevOps, Application Performance, and Operations teams at Gartner IT. -
Sr. Director Of Devsecops, Head Of Development And Security OperationsThread Apr 2022 - Jul 2022Cary, North Carolina, UsAs the Senior Director DevSecOps I am focused on managing cloud infrastructure and security of the THREAD platform. I lead a team of top DevSecOps Managers and Engineers to plan, build, deploy and support all cloud environments in secure conforming to the best practice configurations were possible contributing to the THREAD mobile and web apps. I am responsible for building a DevSecOps team that has the skills and knowledge of a Global SRE team that is dedicated to security, reliability, availability and scalability while controlling cost and delivering value to our clients. -
Director Of DevsecopsThread Jun 2021 - Apr 2022Cary, North Carolina, Us• Design, implement, and administer platform tools to support release of software products with AWS • Manage and monitor the different environments, which take part in the SDLC • Manage, innovate, and create processes, software and tooling that continuously improve the availability, scalability, latency, and efficiency • Embed efficiency into Solution Architecture and Development practices • Responsible for building metrics and drive operational excellence. • Work with teams in creating processes and tools to ensure the software release pipeline flows smoothly, safely, and efficiently. • Architect enterprise-grade solutions using AWS services. • Build and manage CI/CD workflows and complex system integration • Instill and foster DevOps and SRE culture to entire engineering team. • Manage and implement monitoring system for cloud infrastructure • Actively coach team members in developing their DevOps skill sets • Implement disaster recovery solution for production environment • Implement Intrusion detection, WAF and other firewalls • Implement backup solution and retention strategy • Implement logging and tracking cloud infrastructure • Manage IT infrastructure as needed to ensure company SOP are followed -
Senior Manager, Cloud Engineering InfrastructureEllucian Nov 2019 - Jun 2021Reston, Va, Uso Manage two Cloud Operation Engineering Teams: Network Engineering Team and Platform Engineering Team. o Responsible for driving automation and delivery of multiple enterprise SaaS and hosting products.o Building a resilient network and platform infrastructure.o Designing and implementing Disaster Recovery and Business Continuity solutions.o Designing and driving DevSecOps into our security tools and processes.o Improving scalability by automating self-service portals for provisioning and day-to-day operations tasks (no just doing work, improve the ways daily work is done).o Work with product and application architecture teams to create and maintain reference architecture for both networking and platform requirements and standards. o Drive down network latency while keeping adherence to security protocols.o Develop Selfhealing and empower boundary partner teams to perform impactful daily tasks related to regular work.o Standardize customer deployments and work directly with customers to meet their requirements while adhering to Ellucian change management and security processes.o Build tools to help manage data sovereignty and disaster recovery constraints in an international environment.o Create a culture that is nimble, energized, customer-centric typical in a leading SaaS company.o Establish organizational metrics to measure and manage performance and progress.o Prioritize major projects based on Business needs, client needs, and budget constraints.o Forecast mulit-year roadmaps based on updating architecture and tools offerings. -
Senior Manager, Cloud NetworkingEllucian Jun 2017 - Nov 2019Reston, Va, Us• Manage a Cloud Operations network engineering team responsible for driving automation and delivery of multiple enterprise SaaS and hosting products by:o Building resilient network infrastructureo Designing and implementing Disaster Recovery and Business Continuity solutionso Designing and driving network security tools and processeso Improving scalability by automating self-service portals for provisioning and day-to-day operations tasks• Work with product and application architecture teams to create and maintain reference architecture meeting network latency requirements and adherence to security protocols• Standardize customer deployments and work directly with customers to meet their requirements while adhering to Ellucian change management and security processes• Build tools to help manage data sovereignty and disaster recovery constraints in an international environment• Create a culture that is nimble, energized, customer centric typical in a leading SaaS company• Establish organizational metrics to measure and manage performance and progress -
Senior Solutions ArchitectThe Depository Trust & Clearing Corporation Dec 2013 - Jun 2017Jersey City, Nj, Us-- Senior Solutions Architect, October 2015 - June 2017• Member of the first team at DTCC for all member to earn AWS Solutions Architect Associates Level Certification.• Lead Architect focused on Security Infrastructure Architecture design and estimation. • Brought into projects early in the planning phase and worked with and input from the project teams throughout the project life cycle. • Enabled continuous improvement refinement of IT Infrastructure estimated cost in labor, materials, and professional services are provided based on project phase gate process. • Interacted with technical engineering teams, security engineering teams, enterprise project managers, senior management, steering committees, and end users of the solutions. • Expert in explaining complex technical requirements to non-technical stakeholders. • Champion of IT best practices and served as a trusted adviser to project teams and senior leadership.• Key member of various IT Architectural review boards.-- Senior Project Manager, December 2013 - October 2015• Managing between 4 and 12 projects related to information security.• Responsible for taking highly visible security projects from concept to operational hand-off. • Engage Stakeholders in the organization and refine proposed concepts.• Act as SME for APT (Advanced Persistent Threat) projects including IDS, Firewalls, Big Data, and vSecurity. • Survey the technology market for potential solutions that will fulfill security requirements.• Architect initial solutions to the requirements.• Create detailed functional requirements.• Present to executive stakeholders.• Manage third party vendors. • Manage project team members in a matrix organization.• Work directly with IT Infrastructure team to oversee and execute implementation plans.• Create detailed project plans and monitor project progress.• Create documentation of final solutions and installations.• Develop and implement transition plans for steady state operations. -
Project ManagerTeksystems Feb 2012 - Dec 2013Hanover, Md, UsClient DTCC (Depository Trust & Clearing Corporation) 03/2013 - 12/2013The Information Technology Project Engineer (Project Manager), System Security position is responsible for managing up to 12 projects at any given time. The projects will have marginally undefined scopes and are to be taken from concept phase to hand-off phase and have high visibility to C-level sponsors. The ability to build strong partnerships with direct and in-direct team members is critical. Having the ability to communicate with impact on motivating others with a sound leadership style is required. Being able to demonstrate openness, integrity, trust, and embraces innovation and change is a must have requirement. The ability to create and promote a shared vision to drive execution and sustainable results is a key trait in the position. This position requires skills of thinking strategically and drives operational and process excellence. All projects are geared to IT Security creating and implementing best practices in the financial industry.Client American Express (Serve Enterprise) 02/2012 - 02/2013The Delivery Manager (Project Manager) position is a leadership position in the organization in which the individual is responsible for managing 1- 3 projects and project teams at a time. The delivery manager is responsible for conducting, analyzing and improving the process activities defined in the Managed Services and Application Services Project Management Lifecycle (PMLC). The Delivery Manager will also assume the responsibility of overseeing any projects that are delivered from our Montreal or India Solutions Centers. -
Adjunct Professor Of ItItt Technical Institute Feb 2012 - Sep 2012Adjunct Professor of Information Technology, February 2012 – Present• Instructor of undergraduate on-ground courses in networking, operating systems, and security.• Manage traditional classroom and lab setting of 10 to 30 students.• Lecture on various IT subjects and explained how the course relates to business.• Actively assist students with install of Microsoft Server.• Assist students with hands-on trouble shooting of lab assignments and projects.• Grade and evaluate student’s understanding and progress in IT courses. -
Interim Coo\CtoTekgiants, Inc. Nov 2011 - Jan 2012Lake Mary, Us• Direct company operations to meet budget and other financial goals.• Direct short-term and long-range planning and budget development to support strategic business goals.• Establish the performance goals, allocate resources, and assess policies for senior management.• Demonstrate successful execution of business strategies for company products and services.• Direct and participate in acquisition and growth activities to support overall business objectives and plans.• Participate in capital market development, including participation in road shows, bank meetings, analyst meetings, and more.• Develop, establish, and direct execution of operating policies to support overall company policies and objectives.• Lead the execution of technology strategy for technology platforms, partnerships, and external relationships.• Build and manage a top-flight technology team and oversee research and development, as well as project management.• Provide visible leadership for the company within the technology community.• Anticipate and react to major technology changes to ensure the maintenance of company leadership in the competitive landscape.• Establish technical standards and ensure adherence to them for product development and company operations. -
It Director / It ManagerReasoning Mind Dec 2010 - Aug 2011Houston, Texas, Us• Manage budgets of 150 K RUB in Moscow, Russia and 330K USD in Houston, TX• Vendor Manager, Negotiated: $18K 45% Saving from Dell Support, 0% Finance Deals for Equal Logic and KACE Appliances from DELL, Established $100K line of credit and master lease agreement with DELL, 2% savings from Oracle on Support with no annual increase for life of license, Secured $250K grant from Microsoft, Secured $30K grant from Cisco • Project Manager of implementing IT Infrastructure migration to Private Cloud, increasing the limit of registered users from 70k to 1 Million+ • Project Manager of implementing Disaster Recovery Infrastructure changes and installation of new hardware • Manager of all IT Services and Infrastructure located in Houston, TX and Moscow, Russia• Support of daily IT infrastructure operations for the delivery of a real‐time proprietary educational web‐based system • Support of hosted real‐time server‐based application development and test environments, with staff located in multiple countries and time zones• Establishment and implementation of IT policies and procedures • Provide an effective and efficient user support service (Help Desk)• Work with service providers to ensure high availability and robust capacity planning, monitoring, and contingency services • Deploy effective change and problem management methodologies• Maintain secure operations for Linux‐ and Oracle‐based infrastructure • Develop and implement solutions to ensure data integrity, security and test Contingency/Data Recovery plans • Document system setup, procedures, and measurement benchmarks and administering data management plans• Coordinate resources necessary for the support of the Microsoft Exchange and Windows Server environments• Maintain inventory of all PC hardware and software licenses to conform to company policies • Facilitate the reassessment of the current Technology Architecture and implementing a new Technology Roadmap to meet future needs -
It Department ChairItt Technical Institute Dec 2009 - Dec 2010***** School of IT Department Chair, October 2010 – December 2010• Develops and implements student retention strategies• Assist with faculty scheduling and hiring, student problem resolution, implementing new or revised policies and procedures, and student orientation and advising.• Conducts regular curriculum implementation meetings with faculty and recommends improvements in curriculum design. • Serves as a subject matter expert for students, instructional staff and advisory committees regarding academic curriculum and technical information.• Coordinates with Associate Dean to conduct instructor conferences and professional development sessions.• Collaborates with Corporate Curriculum and Academic Affairs management to implement new program curricula. • Oversees training, development and performance of faculty. Screens, interviews and makes recommendations for hiring potential instructors.• Maintains teaching assignments as scheduled. • Teach upper level and lower level IT classes.***** Adjunct Professor of Information Technology, December 2009 – October 2010 • Instructor of undergraduate on-ground courses in networking, operating systems, and security.• Manage traditional classroom and lab setting of 10 to 30 students.• Lecture on various IT subjects and explained how the course relates to business.• Actively assist students with install of Microsoft Server.• Assist students with hands-on trouble shooting of lab assignments and projects.• Grade and evaluate student’s understanding and progress in IT courses.• Awarded Instructor of the Quarter, Winter 2010. -
It Business Project Lead (Manager)Taylor Morrison Jan 2007 - Dec 2008Scottsdale, Az, Us***** IT BUSINESS PROJECT LEAD (MANAGER), July 2007 – December 2008• Worked with stakeholders, both leadership and subject matter experts, to build a holistic view of the Taylor Morrison's strategy, processes, information, and information technology assets.• Served as the liaison for corporate IT and the business units of Taylor Morrison insuring proper alignment of the company’s overall mission, strategy, and processes to Taylor Morrison’s IT strategy.• Documented IT Solutions and Projects using multiple architectural models or views that show how the current and future needs of Taylor Morrison will be met in an efficient, sustainable, agile, and adaptable manner.• Promoted the use of shared infrastructure and applications to reduce costs and improve information exchange. • Ensured that projects do not duplicate functionality or diverge from the business and IT strategies. • Managed risks associated with information and IT assets through appropriate standards and security policies.• Developed retirement plan for legacy Morrison Homes SAP application and hardware including the archiving of data for historical reporting and auditing. ***** INFRASTRUCTURE MANAGER, January 2007 – July 2007• Planned, organized, and managed an IT staff (7 IT Engineers, 17 Desktop Engineers, 15 Developers, and 24hr helpdesk) and overall operations across the US to ensure the stable operation of the organization’s IT infrastructure. • Responsible for developing, maintaining, supporting, and optimizing key functional areas (Web Portals, Email, SAP, and Intranet).• Major areas of focus included network infrastructure, server infrastructure, data communications, and telecommunications systems. • Scheduled and directed activities to resolve hardware and software problems in a timely and accurate fashion. -
Systems ArchitectPhilips Medical Systems Dec 2003 - Dec 2006Amsterdam, Noord-Holland, Nl• Principal member of a technical infrastructure team that supports a high volume medical call center receiving 85,000 calls per month in a 24x7 environment. • Core member of a team that successfully planned and relocated a medical call center 20 miles with ZERO down time.• Developer and installation leader of a multi-tiered support model for servers resulting in 99.9999% network availability. • Designer of cost models used to evaluate potential IT solutions for business needs. • Core technical lead in server consolidation project that reduced annual expenses by 1 million dollars.• Creator and owner of the call center’s information security and Disaster Recovery Plan. -
Adjunct Professor Of ItAmerican Intercontinental University Jun 2001 - Dec 2006Chandler, Arizona, Us• Instructor of graduate and undergraduate courses in project management, information security, operating systems, and networking.• Managed traditional classroom and lab setting of 20 to 35 students. • Lectured on various IT subjects and explained how the course relates to business.• Actively assisted students with install of Microsoft Server, Linux, and UNIX. • Assisted students with hands-on trouble shooting of lab assignments and projects. • Supervised and guided students with the set up of various network configurations and equipment.• Graded and evaluated student’s understanding and progress in IT courses. -
Technical AnalystHp (Hewlett-Packard) May 2000 - Dec 2003Houston, Texas, Us• Key team member that supported SAP, an enterprise resource program, and legacy financial applications for the Americas.• Innovator that proactively reduced month end processing from 84 hours to 13 hours enabling general ledger to close in a day.• Monitor and evaluator of a system migration project from legacy financial applications to the SAP financial module. • Special project’s team member that was instrumental in improving internal communication that resulted in a 15% increase in customer satisfaction.• Project thread leader of an infrastructure consolidation project that produced a $500,000 cost savings per year.• Key member of Fiscal Year End project involving legacy financial applications and SAP systems. -
Customer Care Reception CoordinatorHp (Hewlett-Packard) Mar 1999 - May 2000Houston, Texas, Us• Front line team member that supported global and national high availability accounts 100% delivery within SLA.• Core member of the cost recovery team that assisted the service sales force with leads of expired equipment contracts.• Developer of processes for call handling that increased service levels from 88% to 94%. -
Lad (Escalation) AdministratorVolt Nov 1998 - Mar 1999Buffalo, New York, UsOn site Volt contractor at HP• Trainer of managers and engineers on Learn After Doing (LAD) process used for monitoring call escalations.• Instructor of managers and engineers on how to use web interface to track LAD issues.• Monitor and owner that followed up on all outstanding LAD issues that were not resolved in a timely manor. -
Project Coordinator & Landscape ArchitectLegacy Landscapes Inc. Jul 1998 - Nov 1998• Key member of the company for generating over $50,000.00 worth of revenue.• Planned, designed, consulted, coordinated, and managed major and minor residential projects.• Managed two installation crews and two maintenance crews. • Scheduled and coordinated contractors and vendors. • Created and managed professional relationships with residential clients and government officials.
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Warranty Administrator And DispatcherUnited Auto Group Dec 1995 - Jul 1998UsI worked at the United BMW dealership located in Duluth, GA. The dealership was formerly known as Charles Evans BMW when I started in 1995. • Managed work load for the service department.• Oversaw general shop operations.• Complete administrative duties. • Processed work orders and process warranty claims.• Managed the dealer’s relationship with BMW of North America• Supervised 25 service personnel. • Certified Warranty Administrator by BMW of North America. -
Assistant Service ManagerPep Boys Jun 1990 - Jun 1997Bala-Cynwyd, Pennsylvania, UsStarted working for Pep Boys in Lilburn, GA, while in high school to earn money for college. Transferred to the Athens, GA location to continue working while in college to help pay for undergraduate education. I held many positions like Parts Counter Salesman, Night Shift Manager, Traveling Store Shift Manager, and ultimate Assistant Service Manager. • Promoted retail sales for automotive parts and services.• Managed work load of service department. • Oversaw shop operations.• Managed 15 ASE certified mechanics. • Earned “Century Club” tire sales award for generating an exceptional volume of tire sales.• Earned “Parts Pro Award” for exceptional parts knowledge and related sales. -
Resident Assistant For University HousingUniversity Of Georgia Aug 1992 - Jan 1996Athens, Ga, Us• Developed and implemented a wide variety of programs and activities for resident hall students.• Oversaw approximately 45 college students each year to ensure safety and promote community in the university resident halls.• Received RA of the Week Award (three weeks running, and a total of 35 times).• Received NACAURH (National Association of Colleges and University Resident Halls) Top Forty Program Award.• Received RA of the Month Award (2 months running and a total of 5 times).• Received SACAURH (Southern Association of Colleges and University Resident Halls) Top Fifteen Program Award.• Received Social Program of the Year Award from the University of Georgia.• Received Program of the Month Award from the University of Georgia.
Denver Martin Skills
Denver Martin Education Details
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Liberty UniversityComputer And Information Systems Security/Information Assurance -
Crummer Graduate School Of Business At Rollins CollegeGeneral -
American Intercontinental UniversityConcentration In Global Technology Management -
American Intercontinental UniversityDual Concentration In Network Operating Systems And Applications -
The University Of GeorgiaLandscape Architecture
Frequently Asked Questions about Denver Martin
What company does Denver Martin work for?
Denver Martin works for Signature Aviation
What is Denver Martin's role at the current company?
Denver Martin's current role is Director IT Operations, End User Support and Services.
What is Denver Martin's email address?
Denver Martin's email address is re****@****itg.com
What is Denver Martin's direct phone number?
Denver Martin's direct phone number is +140746*****
What schools did Denver Martin attend?
Denver Martin attended Liberty University, Crummer Graduate School Of Business At Rollins College, American Intercontinental University, American Intercontinental University, The University Of Georgia.
What are some of Denver Martin's interests?
Denver Martin has interest in Electronics, Home Improvement, Home Decoration, Investing.
What skills is Denver Martin known for?
Denver Martin has skills like It Management, Vendor Management, Disaster Recovery, Sharepoint, Management, Project Management, Information Technology, Leadership, It Strategy, Active Directory, Networking, Analysis.
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