Denver Soy Email and Phone Number
Denver Soy work email
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Denver Soy personal email
Equipped with years of experience in working within digital marketing, data analytics, customer service, and technical support. Highly values supporting internal and external teams in making sure products and services are delivered efficiently to the clients. Technical and troubleshooting skills in helping out on computer and customer support. Passionate in technology and client support. Enjoys doing individual and team-oriented work in accomplishing projects.
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Guest Services RepresentativeSan Francisco 49ErsUnited States
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Assistant Store ManagerBig 5 Sporting Goods Jun 2023 - PresentEl Segundo, Ca, Us• Supporting the store director to exceed annual store KPI sales ranking in the respective district (top 10 percentile)• Protecting store assets and merchandise resulting in reduction of stock discrepancies by 10%• Providing excellent customer service and problem-solving to help address questions and product needs -
Senior Associate StrategyStarcom Dec 2021 - Aug 2022Chicago, Il, Us• Maintained strong project management skills by managing data transfers across media platforms, brand industry market research, project timelines, project documentation, monthly campaign reports, billing reconciliation, and ad hoc requests under strict deadlines• Formulated clear and effective communication with cross-functional internal and external parties• Led and trained incoming new hires on media management platforms (Google Campaign Manager, Kantar, Prisma, MBOX) to deliver support within different stages of marketing campaign cycles -
Program Specialist (Data Analytics)Coop Aug 2021 - Dec 2021New York, New York, Us -
Associate Digital InvestmentWavemaker Mar 2020 - Mar 2021London, London, Gb• Coordinated 10+ live campaigns with an $800k+ budget in order to reach and exceed client ROIs• Manipulated and analyzed large and complex data sets and dashboards in order to provide campaign optimization reports• Prepared 5-8 weekly digital campaign reports to generate insights, campaign pacing, and make budgetary recommendations• Coordinated and insured monthly digital campaign billing invoices were timely, correct, and in accordance to media advertisement budget • Formulated clear and effective communication with cross-functional internal and external parties -
Media InternMekanism Oct 2019 - Jan 2020San Francisco, California, Us -
Cohort CaptainCoop Aug 2019 - Dec 2019New York, New York, Us
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Community Support SpecialistInstacart Mar 2019 - Aug 2019San Francisco, Ca, Us• Provided technology support in trouble shooting shoppers and customers platform app technical questions and issues• Answered and responded to 30-40 customers and shoppers’ tickets per day regarding on trying to solve their questions and needed support within the company’s mobile app platform• Analyzed hundreds of data daily within looking up customers and shoppers’ transactions and labor logistics -
Mobile Sales ConsultantBest Buy Aug 2018 - Mar 2019Richfield, Minnesota, Us• Consistently received high scores for my positive interactions with customers resulting above 80% net promoter score (NPS)• Assisted 100+ customers per week, in-store, to build customer loyalty and drive sales• Operated as a lead point of contact and schedule in-home consultation for customers needing technological product set-up and recommendations• Consulted and supported, customers in Mobile and Smart Home electronic products and services • Addressed all aspects of sales, handling customers payments, contracts, and warranty problems both in-person and over the phone -
Digital Marketing And Data Analytics ApprenticeCoop Aug 2018 - Dec 2018New York, New York, Us
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Student Assistant (Sfsu College Of Extended Learning)San Francisco State University Mar 2018 - May 2018San Francisco, Ca, UsProvided assistance with administrative functions to help various program coordinators on administrative tasks. Assists various programs events in College of Extended Learning campus. Created and edited spreadsheets to use in organizing the programs that SFSU CEL manages for communication between staffs and students. -
Marketing/Business InternMarin Bee Company Sep 2017 - May 2018San Francisco, California, Us-Reached out to vendors and suppliers to work on supply chain operations tasks (cold-calling and cold-emailing).-Operated in a social media marketing role to communicate with followers to increase brand awareness and brand image. -Accurately and organized processing distribution of mailing product packages to influencers and customers. -Worked with the Operations Manager and CEO on operation and administrative tasks. Accomplishments:-Increased company's Instagram followers by 6 percent each week for a month. -Increased brand awareness and brand image for the company. -
Student AssistantSan Francisco State University Jun 2016 - Jan 2018San Francisco, Ca, Us-Front Desk Administrative Assistant Duties. - Successfully helped out guests on any parking and ticket information about parking and any transportation that revolves around the campus grounds.-Communicating with guests through verbal, telecommunication, and written form. -Transported students and staffs in need to transport from point A to point B around campus grounds using a school cart transportation vehicle.
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Salesfloor Team MemberTarget Jun 2017 - Dec 2017Minneapolis, Mn, Us-Contribute excellent customer service by sharing helpful information of store's products and services to customers. -Helped assist cash registry transactions for customers product purchases. -Provide accurate product placements, labeling, and pricing. -
New Tax Preparation VolunteerTax-Aid Feb 2017 - Mar 2017San Francisco, California, Us-Volunteering on assisting eligible low-income families to help prepare their tax returns. (Using "Lacerte", a tax-preparation software for processing tax returns). -
Customer Service (Front End)Lowe'S Companies, Inc. Feb 2015 - Mar 2016Mooresville, Nc, UsCustomer Service:- Helping customers on transactions of their purchases using cash registers.-Provide any helpful information about the company’s products and service. -Set up service appointments for customers needing home-improvement service support from Lowe's team members.
Denver Soy Skills
Denver Soy Education Details
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Climb Hire -
San Francisco State UniversityBusiness Administration Concentration In Marketing
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Trailhead By Salesforce
Frequently Asked Questions about Denver Soy
What company does Denver Soy work for?
Denver Soy works for San Francisco 49ers
What is Denver Soy's role at the current company?
Denver Soy's current role is Guest Services Representative.
What is Denver Soy's email address?
Denver Soy's email address is de****@****mww.com
What schools did Denver Soy attend?
Denver Soy attended Climb Hire, San Francisco State University, Trailhead By Salesforce.
What skills is Denver Soy known for?
Denver Soy has skills like Cash Handling, Google Analytics, Consulting, Communication, Microsoft Outlook, Spreadsheets, Blogging, Microsoft Powerpoint, Microsoft Excel, Interpersonal Skills, Google Adwords, Data Entry.
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