A full range of services and products for doing business in HORECA: sales and setup of commercial equipment, sales and implementation of software (ERP), personnel training, technical and business support, system integration, and cloud services (servers, VoIP telephony solutions).The business was built from scratch and achieved:- Top 5 software suppliers in Ukraine- #1 provider of integration solution (ERP = accounting)- +30% growth every year (client base, turnover)Work has been organized and internal processes have been optimized:- staff onsight and outsourcing- sales and marketing- software implementation service- Help Desk serviceResponsibilities and tasks:Admin (company management, financial accounting, development)HR (recruitment and adaptation of personnel, motivation and forms of payment)Sales (meetings and presentations, calculation and approval of proposals)Marketing (planning, offline and online campaigns)Partnerships (search, agreement on terms, maintenance of work)Implementation and Support (management, quality control)

Project portfolio with a budget 950+ thnd$ and numbers of Projects – 7+.Project Type: Symphony RetailAI solutions (Symphony GOLD, Symphony EYC)Project description: Merchandise Category Management, Assortment planning, Space planning (macro and micro)Project duration: 6-12 monthsTeam: 7+ members / SubTeam 2-3 membersMain project methodology: waterfallResponsibilities:- Work in "Fix price" and "Time and material" contracts- Project Schedule planning- Cost control and financial forecasting- Project control and execution: monitor and report progress, risks and dependencies and provide regular reports and follow-ups to key stakeholders- People management and motivation- Collection of Requirements- Documentation preparation- Coordination & support team in all activities- Contract handling (ensuring conformity with laws, regulations and safety standards)- Support pre-sales activities- Working with several teams in parallel- Building long-term client partnershipsProject implementation for some of retailers:ATB (UA, 1200+ stores) www.atbmarket.comMiratorg (RUS, 100+ stores) www.miratorg.ruSamberi (RUS, 30+ hypermarket) www.samberi.comMagnum (KZ, 80+ cash & carry) www.magnum.kzAlliance of Regional Retailers (RUS, 1000+ stores) www.all-rr.ruGoldapple (RUS, 30+ stores) www.goldapple.ruBIGZZ (BY, 5+ supermarket, hypermarket) www.bigzz.by

Consulting retail business processes, implementation systems for managing retail processes, logistics and distribution processes based on Symphony GOLD Products and Services:Demand ForecastingMaster Data ManagementMerchandise and Category ManagementVisual merchandising and Planogram managementOrder Management & FulfilmentPrice OptimizationReplenishment OptimizationStore & Channel OperationsSupply Chain ManagementVendor ManagementVoice OperationsWarehouse Management

IT department management (personnel management, budgeting, cost control, development, planning and task control). Creation of an internal technical support service (tools, SLAs, training of technical staff and users).Peculiarities:- Windows+Linx server infrastructure- main office + 24 regional offices in Ukraine- fault tolerance (various Internet channels, backup, uninterrupted power supply)Implemented projects:- Accounting for credit transactions (financial module based on 1C ERP)- HelpDesk with SLAs (GLPI)- Corporate portal (Liferay: information resource, knowledge base, calendars, address book, document management)- Automatic inventorying in the network (GLPI + FusionInventory)- Building a corporate network using the VPN-channel- Corporate website (Joomla)

Document Management, Enterprise Content Management, Business Performance Management systems, Microsoft products: Office365, CRM online, Azure.Construction of various sales channels (direct, partnership, agency, collaborative sales, cross-selling).Presales, sales, promotion campaigns, marketing.

Document Management, Enterprise Content Management, Business Performance Management systems.Construction of various sales channels (direct, partnership, agency, collaborative sales, cross-selling).Presales, sales, promotion campaigns, marketing.

Document Management, Enterprise Content Management, Corporate Performance Management, Business Performance Management systems.Development of product lines: ECM-solutions, CPM-solutions, portal solutions and services on the territory of Ukraine and Republic of Moldova.Development programs: partner programs, programs to work with universities in Ukraine.Organization and coordination direction of Telesales (including DirectMail direction).

Microsoft products: NAV, WMS, Forecaster, BI, SharePoint, partner's solutions.

SAP products: ERP, BI, SCM, PM, HRM.

Management of the IT department (personnel management, budgeting, cost control, development).Project management (automation of manufacturing processes on 1C ERP system (bakery)).